Reviews
Jason was truly a pleasure to work with.
Jason was truly a pleasure to work with. We had our eyes on the TX-350 luxury trim, and Jason was kind enough to spend about 30 minutes with us in the car going through all of our questions and showing us the ins and outs of the car. When it came time to discuss a deal, he was not pushy at all, and was able to work with us to get a deal done. The rest of the staff was very friendly and knowledgeable as well. We highly recommend this dealership. And to top it off, we love our new TX-350.
Jason was truly a pleasure to work with.
Jason was truly a pleasure to work with. We had our eyes on the TX-350 luxury trim, and Jason was kind enough to spend about 30 minutes with us in the car going through all of our questions and showing us the ins and outs of the car. When it came time to discuss a deal, he was not pushy at all, and was able to work with us to get a deal done. The rest of the staff was very friendly and knowledgeable as well. We highly recommend this dealership. And to top it off, we love our new TX-350.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. John Tetta 516-676-4000
Amazing dealership experience.
Amazing dealership experience. Highly recommend Rallye Lexus and jason Pena. No hidden fees or hurdles
Amazing dealership experience.
Amazing dealership experience. Highly recommend Rallye Lexus and jason Pena. No hidden fees or hurdles
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Tetta 516-676-4000
Worked with Jason and got an amazing car under amazing
Worked with Jason and got an amazing car under amazing terms. Great discount and great rate! I highly recommend Jason and this dealership and will come back again!
Worked with Jason and got an amazing car under amazing
Worked with Jason and got an amazing car under amazing terms. Great discount and great rate! I highly recommend Jason and this dealership and will come back again!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! John Tetta 516-676-4000
Rallye Lexus is a 1st class dealership.
Rallye Lexus is a 1st class dealership. Their service department is excellent. The service advisors are professional and knowledgeable. I recommend Rallye Kexus for quality service for your Lexus.
Rallye Lexus is a 1st class dealership.
Rallye Lexus is a 1st class dealership. Their service department is excellent. The service advisors are professional and knowledgeable. I recommend Rallye Kexus for quality service for your Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686
Excellent communication and above and beyond service.
Excellent communication and above and beyond service. Mike is always very informative and very courteous
Excellent communication and above and beyond service.
Excellent communication and above and beyond service. Mike is always very informative and very courteous
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686
need better attention to details.
need better attention to details. the paperwork included some random phantom phone number that did not belong to me. tried to change it at lease 5x and in the end it was still wrong.
need better attention to details.
need better attention to details. the paperwork included some random phantom phone number that did not belong to me. tried to change it at lease 5x and in the end it was still wrong.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Tetta 516-676-4000
Dawn was very helpful.
Dawn was very helpful. Her communication was outstanding. The service department was great. I e had the car back for anbout a month now and it runs perfectly. Overall 10/10!
Dawn was very helpful.
Dawn was very helpful. Her communication was outstanding. The service department was great. I e had the car back for anbout a month now and it runs perfectly. Overall 10/10!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686
They were communicative on my issues and provided great
They were communicative on my issues and provided great service. I would recommend this dealership.
They were communicative on my issues and provided great
They were communicative on my issues and provided great service. I would recommend this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686
I brought my truck to get some maintenance done ,
I brought my truck to get some maintenance done , specially getting the front brake calipers changed along with brake pads and 2 new front brake rotors. The service was performed and I went to get my vehicle only to discover that the rotors were never charged. I had to leave the vehicle for a couple days to get it done ,then I received a call saying that the technician hit something and busted my left front tire , and I had to wait almost a week for the company to order a new tire and replace it . I lost lots of time and money not having my vehicle.
I brought my truck to get some maintenance done ,
I brought my truck to get some maintenance done , specially getting the front brake calipers changed along with brake pads and 2 new front brake rotors. The service was performed and I went to get my vehicle only to discover that the rotors were never charged. I had to leave the vehicle for a couple days to get it done ,then I received a call saying that the technician hit something and busted my left front tire , and I had to wait almost a week for the company to order a new tire and replace it . I lost lots of time and money not having my vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am sorry to hear that your visit to our dealership was not satisfactory. We strive to ensure all of our guests are taken care of and treated with respect. It appears we failed and I apologize for that. Please feel free to discuss at any time. I have provided my direct line below. I do look forward to speaking with you. James Quinlan / Service Manager 516-629-7644
Don was great.
Don was great. She gave me a lot of information that I was unaware of about my new Lexus. Even the concierge driver was helpful and pointing out belts and whistles that I didn’t know I have.
Don was great.
Don was great. She gave me a lot of information that I was unaware of about my new Lexus. Even the concierge driver was helpful and pointing out belts and whistles that I didn’t know I have.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686