Reviews
Worked with Roger on renewing my lease and it was a great
Worked with Roger on renewing my lease and it was a great experience! This is my 3rd lease in a row with this dealership and Roger walked me through each step of the way each time. I highly recommend this dealership and seeking Roger’s guidance! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing East Hills Chrysler Jeep Dodge for your leasing needs! I appreciate your loyalty and I am thrilled to hear about your positive experiences with Roger. I'm glad he provided you with excellent guidance throughout the process. I look forward to assisting you with your future automotive needs. Thank you for recommending us! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
Best dealership hands down!
Best dealership hands down! After 3yrs & 5 dealerships REFUSED TO do the 3 air bag recalls on my 2008 Dodge Charger and totally disrespected me, EAST HILLS DODGE ACED IT! 5 dealers said....My car is too old for the dealership, we don't service your car, you didn't but it here, it's gonna take up to 3 weeks to do the recall repair and take it to another dealer! These other dealerships (Bayside Dodge, Garden City Dodge, Security Dodge, Westbury Dodge, cant remember the last one) were rude, inconsiderate and flat out nasty! EAST HILLS DODGE TOOK MY CAR RIGHT AWAY AND FIXED ALL 3 AIR BAG RECALLS IN UNDER 2 HOURS AS PROMISED!!!!! If I decide to buy a new Charger it will be from East Hills Dodge! The staff was respectful, friendly and most of all experienced. Thank you East Hills Dodge, thank you very, very, very much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing East Hills Chrysler Jeep Dodge for your service needs and for taking the time to share your positive experience! I am thrilled to hear that our team was able to promptly address the airbag recalls on your 2008 Dodge Charger efficiently. I sincerely appreciate your kind words regarding our respectful and experienced staff. Thank you for your trust and for considering us for your future automotive needs! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
Most reliable and dependable dealership I’ve dealt with,
Most reliable and dependable dealership I’ve dealt with, would do business with them again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
Excellant Sales service from Sid and Ed the manager at
Excellant Sales service from Sid and Ed the manager at East Hills Jeap Eagle dealer. I worked out the best deals for 2 Grand Cheerokee jeeps that my wife and my self just leased ! We were very happy with the outside and interior colors as well as pinstripping that we recieved as well ! The contrats were seemless and everthing was done with the insurance company and DMV for us. Due to my wifes bad knees Sales Rep Sid helped find on the internet automatic iluminated side boards that automatically extend out so as it is easier to step into the high jeep and then when you close the door these side boards automatically tuck themselves under the car. Ed the manager helped get some money back on these automatic side boards due to my wifes diability ! Again it was seemless everything went well! We have been doing business with East Hills Chrysler Jeep Dodge Eagle dealer for the last 25 years where everyone in my family has purchased a Jeep as well as my son Jeffrey who purchased a Dodge Ram SRXcharger which my son still has after 9 years and is in perfect working order. I have always gotten personal care from the service department from Jon Piansky Kike, And Especially Anthoney the Mechanic 100 plus Highly recoment Thanks Jonathan and Tina K.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review and business as a customer, Jonathan. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
It happened to be pouring rain when we stopped to test
It happened to be pouring rain when we stopped to test drive and purchase the Jeep. Rob had the truck parked inside for us to look at, load up the kids, and go for a drive. The dealership is family friendly and the vehicle was fairly represented as advertised.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear bjcraig, Thank you for trusting us with your recent vehicle purchase. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
Excellent service from the service advisor Mr.
Excellent service from the service advisor Mr. Dean Vardakis who went out of his way to provide me with information regarding my service contract even though his dealer computer was down. Also gave me a new place (nature preserve) to walk while I am waiting for my service to be completed. Couldn't have a better experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our service team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
Came in for service this morning I was out of n under an
Came in for service this morning I was out of n under an hour Dean ,Michael,Danny,andJon always fast friendly and courteous have been coming there for years always exemplary service a credit to East Hills Jeep
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this amazing review! We really appreciate your business, Mike. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
I Dont KNOW IF I EVER SAW A BUSINESS RAN WORSE THAN THIS
I Dont KNOW IF I EVER SAW A BUSINESS RAN WORSE THAN THIS SERVICE DEPT
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dear TFEDER2001, I cannot determine what happened by what you wrote. Would you kindly email me more details so I might intervene? Thank you in advance. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
Please see Dean at service!
Please see Dean at service! He is the best service person. Helped me with my jeep . He is awesome!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
I visited East Hills Jeep on 11/2/2023 to have a
I visited East Hills Jeep on 11/2/2023 to have a defective idler pulley replaced on my 2014 Cherokee. The work needed was related to TSB 07-002-15 rev.a, to correct a very loud noise at the time of engine cold starts. In addition to thanking Service Advisor Michael Casey for his assistance in scheduling my appointment, and for working with Elias Malzone in setting up a loaner car, I also want to thank Danny Son for coordinating all the repair work involved when Mike Casey was out of the office. On yet another day when Mr. Son was off, the ever attentive John Piansky kept me up to date on my repair status, and had me made aware regarding parts on order. Before I forget, please also thank Elias for walking me very quickly through the vehicle loaner process. He had me back on the road in a loaner in a flash. His only delay was is checking the tire pressures before allowing me to take the vehicle on the road. In closing this well deserved five star review, I also want to thank service desk employee Jade Joyner for her courtesy and attentiveness as well. You have an exceptional and very professional supporting staff at East Hills, and their exemplary efforts toward customer satisfaction requires my recognition and thanks. It is always a pleasure visiting old friends at East Hills. Thank you all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write such a detailed review about your experience with us! I truly appreciate it and am very glad to hear that your experiences with our service center have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com