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East Hills Chrysler Jeep Dodge RAM

(3,574 reviews)
Visit East Hills Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday 11:00am–5:00pm Closed
2022 state dealer award
View 14 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 636-4480 (888) 636-4480
Used (888) 636-4484 (888) 636-4484
Service (877) 296-7096 (877) 296-7096

Reviews

(3,574 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of East Hills Chrysler Jeep Dodge RAM from DealerRater.

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Yes I have recommended not only the dealership but I

Yes I have recommended not only the dealership but I recommended Mike Kennedy for a salesman to several people. My son has had many jeeps and Mike was his salesman. My son brought me in to the dealership to work with Mike for a new lease. Mike was professional, easily explained my options during when cars lease and cost has gone up in price - and I ended up with the Jeep I love driving in. I believe in my opinion Mike is a great salesman and I will continue to use him in the future. And, when I have a question during the year he answers with a friendly willingness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

I came in with my daughter to start looking for her first

I came in with my daughter to start looking for her first car. We were met outside by a nice salesman who took the time to explain the differences on the cars. I didn't want to deal with the whole run around that car dealers do and when I asked for a price I got one without hassle and pressure to buy it immediately.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with us! At East Hills Chrysler Jeep Dodge, I work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy we were able to exceed your expectations. Don't hesitate to contact me if there is anything else I can do for you. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

East Hills has been my Dealer for 10 years and they where

East Hills has been my Dealer for 10 years and they where always great Jesse Berbig helped me order my new Jeep Rubicon and he was awesome all around great experience from the financing the service and the whole process Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Jlynchjb@gmail.com, Thank you for continuing to trust us with your recent Jeep Wrangler Rubicon order. We're so happy you got the truck you want and we wish you the best of times! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

I had such a positive experience here with Chris that I

I had such a positive experience here with Chris that I brought my sister here when she needed a car. Chris is incredibly personable, knowledgeable, and helpful. He got us a great deal and did not pressure us into buying. We will be using him for all our car buying and leasing needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Dear Nicolemarie820, Thank you for trusting us with your vehicle purchase and for caring enough to bring your sister to us when she was in a similar position. We appreciate your loyalty to us and we wish you and your sister all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Great service and customer care.

Great service and customer care. Highly recommend to anyone looking for a jeep or Chrysler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Wonderful experience.

Wonderful experience. Jesse was a pleasure to work with. He contacted me as soon as what i was looking for came in. He explained everything clearly, very professional and personable. The whole process was quick and handled professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Jesse was able to meet your needs. At East Hills Chrysler Jeep Dodge, we always strive to provide the utmost quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Great experience!

Great experience! Jessie was knowledgeable, courteous, and went out of his way to make the car buying experience one to remember. I will certaintely refer friends and come back when my daughter is ready for her Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Consumer response

Great experience! Jessie was knowledgeable, courteous, and went out of his way to make the car buying experience one to remember. I will certaintely refer friends and come back when my daughter is ready for her Jeep

I am a person who like many works hard and like to look

I am a person who like many works hard and like to look for the best deal. This was my first time entering the dealership for a new car. Normally I use this dealer for service only which so far has been good. However the sales team made me what they called there best offers. I let them know I had already been to one other dealer and they made me a deal which was slightly higher but I wanted to buy local so I was ok with the price. Without soliciting the other dealer came back to me with a deal that was overall 3 k better. This dealer could have matched the price or came close just to get a new customer for years to come. However they played the short game. The sales representative simply said he will put the car in stock and seemed annoyed I saved myself 3k. In addition he blocked me even though he was the more aggressive over text. If anybody would like to see the convo I am happy to share it and give context. I would say to avoid this dealer

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Dear Eric, I’m sorry we could not agree on price. Usually, when a dealer drops their price so aggressively, as our competitor did, our experience tells us there may be strings attached. That said, I read that your salesperson suggested you verify all the pricing prior to moving forward. If he believed you had made up your mind to purchase elsewhere, he may have blocked your texts as they were going to his personal phone. If you would like to speak further about this vehicle, you could always speak to one of our sales managers by calling 516-621-9191. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Consumer response

Good afternoon Normally that may be the case but I have been a sales person in the car industry and can recognize a bad offer when I see it. This case is no different. I have the car and will share paper if you need proof. You may call me to disucss further but the attitude of the dealer is more I. Question as I would never treat anyone like I was treated. If I did I would be homeless now.

Jesse goes above and beyond!

Jesse goes above and beyond!!! Excellent experience. Love my Jeep - second one from Jesse. Usually going into a car dealership is an unpleasant experience but not here. Can't say how much I appreciate that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Dear SK, Thank you for your continued loyalty to East Hills Jeep and to Jesse. We appreciate your business and we wish you all the best with your new Jeep! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

This dealership I definitely recommend if you want

This dealership I definitely recommend if you want professionalism and customer satisfaction. Friendly, courteous, honesty without the pressure. Stan and Rob thank you so much for making my car shopping experience easy and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your kind words and fantastic review are greatly appreciated! Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com