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Garden City Chrysler Jeep Dodge RAM

(1,649 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(1,649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garden City Chrysler Jeep Dodge RAM from DealerRater.

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service

Mike K checked my car in, went over everything that had to be done to fix my car. My car was finished in a timely fashion. Mike K did a great job thank you!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Confusing

My experience with Mike K and Andrea was excellent that would be the only reason I would come back if i were interested in another of your vehicles . My experience with customer service sucked

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent service

Mike is the savior Without mikes help my car would have never been fixed. The same problem was addressed by another dealership numerous and still didn't work correctly. Thanks to mike k. A two and and half year old problem got fixed with my total satisfaction plus mike is a great person to deal with. When you have mike working for you you will be a happy Costomer trust me I am one because of mike k.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Advisor

Michael Kublal was the Senior Service Advisor who I was dealing with last week. He was a consummate professional who went well beyond what is expected from a service representative. Mike gave me great advice and was extremely knowledgeable. He followed up with me after hours to make sure that I was satisfied with the service I received. Mike should be used as a role model for other service advisors and he is the reason that I will maintain my loyalty with Garden City Chrysler Jeep Dodge. I wish Mike future success, Chris Zimmerman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!!

Anthony Dash was the most helpful car salesman that I have ever dealt with! I would recommend paying him a visit to anyone searching for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding service

I had the pleasure of meeting Mike K today. And when I say pleasure I mean Pleasure he was so nice and courteous. I went there for my 2 Drivers side windows which both needed regulators and I decided I wanted to wait for the service to be completed well I have never seen such a group of people that were so nice! Mike even offered to buy me a sandwich!! He was so thoughtful he would constantly ask me if there was anything he could do for me imagine that- you don't find people like that very often. 3 cheeres for Mike and GARDEN CITY JEEP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Review of Mike's sales performance.

Mike was very knowledgeable of the products attributes. I explained my objective and he was able to help me achieve it. Mike is a very friendly salesman and was not pushy like many other salesmen I've encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Give Mikey A Raise!

Diane was very helpful along with Tom Gradey and she passed my service claim to Mikey. Mikey is an amazing service advisor...he was very helpful and got me whatever I needed, which was a new key at a discount as given to me by Diane through Tom Gradey. I appreciated the help from Abdul and Tom Gradey regarding replacing a new GPS system for free after buying from here. They gave me great discounts and fulfilled on their promise when I felt most people would not because the sale was through already. Most dealers don't care about you after they make the sale, but this awesome team is amazing! Very satisfied...will recommend Also, Jose from service is awesome as well...he advised me even off the job site when I saw him and recognized him off the job. He also recommended me to get my service extended through Jeep because of the great service and free loaner cars offered. I will definitely be back for my oil changes for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Car purchase

Michael Hahn was very informative and excellent to deal with. I will defiantly be recommending him as a sales person to friends and family...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had warranty work done.

I had my 2014 Cherokee in for warranty work. What a pleasure it was dealing with everyone at GC Jeep! Mike K. was so helpful, friendly, and accommodating. We are long-standing customers of GC Jeep, and it keeps getting better and better. Tom McGuiness (finance manager)--the best! We highly recommend the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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