Reviews
Excellent, prompt and courteous service. When I was concerned that I would not have my car back as soon as I hoped, the staff made sure that it was.
Excellent, prompt and courteous service. When I was concerned that I would not have my car back as soon as I hoped, the staff made sure that it was.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our prompt and courteous service met your expectations and returned your Acura Integra when you hoped means a lot to our service team. Thank you for highlighting how our staff stepped in when timing was tight, and we look forward to assisting you again. Joe Filardo (GSM) 516-625-7070
Jeorgio Llantino is a great person, very knowledgeable about is work, cared deeply about his customers.
Jeorgio Llantino is a great person, very knowledgeable about is work, cared deeply about his customers.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Joe Filardo (GSM) 516-625-7070
Service was fine. Courteous! However an oil change is 300 dollars?! I have a BMW I service at Rallye in Westbury and I have a plan there for 3 oil changes 259 dollars. It is rip off!
Service was fine. Courteous! However an oil change is 300 dollars?! I have a BMW I service at Rallye in Westbury and I have a plan there for 3 oil changes 259 dollars. It is rip off!
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Filardo (GSM) 516-625-7070
Richard Wong is the most experienced and honest service advisor I ever came across. Deeply appreciated for his work!
Richard Wong is the most experienced and honest service advisor I ever came across. Deeply appreciated for his work!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Filardo (GSM) 516-625-7070
kept appointment clear on status of car work that needed to be done no pressure on optional suggestions
kept appointment clear on status of car work that needed to be done no pressure on optional suggestions
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team is pleased we could keep the appointment for your Acura RDX, provide clear updates on needed work, and offer no-pressure advice. Hearing that our approach worked well for you means a great deal to us. Joe Filardo (GSM) 516-625-7070
The day was quite warm as I remember. It felt good to get in the air conditioned showroom. The staff there was polite and well dressed. No complaints there.
The day was quite warm as I remember. It felt good to get in the air conditioned showroom. The staff there was polite and well dressed. No complaints there.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Filardo (GSM) 516-625-7070
The service department is very friendly and efficient. They make me feel very special each time I go for service I highly recommend Raylle .
The service department is very friendly and efficient. They make me feel very special each time I go for service I highly recommend Raylle .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that you feel special each time you visit our service department means a lot to us. We’re glad our team could provide such welcoming and prompt service for your Acura MDX. Joe Filardo (GSM) 516-625-7070
I had my car serviced here twice. The first time was great and I left a 10/10 review. The second time I encountered a noise that’s coming from the driver’s side’s wheel right after service. I have yet to hear from the dealer to schedule a time for me to come back. It’s approaching two weeks.
I had my car serviced here twice. The first time was great and I left a 10/10 review. The second time I encountered a noise that’s coming from the driver’s side’s wheel right after service. I have yet to hear from the dealer to schedule a time for me to come back. It’s approaching two weeks.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Attentive to your needs, they listen to your issues and keep you informed every step of the way.
Attentive to your needs, they listen to your issues and keep you informed every step of the way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Attentive listening and clear communication are central to how our service team cares for your Acura MDX. Knowing that you felt heard and informed every step of the way means a lot to our service team. Joe Filardo (GSM) 516-625-7070
All the employees in the service department are very attentive and caring. They provide you with a checklist of any possible issues. All repairs seem to get done within a reasonable time .Thus far I have had no issues with repairs.
All the employees in the service department are very attentive and caring. They provide you with a checklist of any possible issues. All repairs seem to get done within a reasonable time .Thus far I have had no issues with repairs.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Filardo (GSM) 516-625-7070