Rallye Motors

I had the check engine light come on and since my car is relatively new, 2025 GLE but also a plug in hybrid, I knew I should have it checked. The activator on the charge door (whatever that is, I am assuming that it is importantly for charging) was faulty. It was replaced, my car washed and I have it back and no cost to me other than gas for the loaner car. I was loaned a car very similar to mine which was great as I knew where all the controls were. The only thing I would like is to be able to use aspirational cars for the loaners. I wanted to buy a G wagon for decades having seen the car that traveled over 2 million miles which is in the museum in Stuttgart, Germany. Alas my previous car did not give out until last year and at this age, comfort and ease are more my concerns than adventure, but would love a taste of what I might have had a decade ago. Or having the opportunity to drive a little sporty number, as it could be my next car if it is comfortable as well as fun. I’m sure that the added risks probably recent this, but I can dream.

Brought my All Terrain E450 Wagon in for its first service. Friendly helpful staff and comfortable wait room. Wait time was as expected - all good...

Service advisor Rob Carlson was very responsive and helpful. Usual first rate experience with Rallye’s service department

Rob Carlson and staff are the most professional staff in town! The dealership is Very clean and helpful in every way.

Cannot fix the tear/ cut on the steering wheel. I was told the service plan did not cover that. I have to pay extra $350 to have someone came in to fix it. If that expert cannot fix it, it costs $1800 to replace the whole steering wheel!

the best dealership experience I ever had. Everyone I met was magnificent. Made me feel special

I had emergency with my auto over the weekend my car was towed to the dealership. First thing Monday morning Robert Carlson Service Advisor have contacted me and assured me that he got my car under control and will report to me ASAP. I can’t describe the attention Robert has given me he explained the problem and made sure my car is taken care of. In over 40 years of dealing with dealership and service personnel I have never had such a great experience thank you Robert.

Patrick Riley is great to work with and very conscientious. Makes sure your work is done properly and quickly.

I would only recommend Rob Carlson in service department. He gets you in quick, explains the issues gets working on it and puts the car back on the road as quickly as he can. He constantly communicate during the whole process and keeps you informed on the cost and on the covered work under warranty. Keep it up Rob! you are the best!!

The service advisor kept us up to date. We didn't have to call the dealership.