Acura of Bay Shore

This was our fourth Acura from Acura of Bayshore (first lease) and the reason we keep coming back is because of the courtesy, professionalism and honesty of this dealership. Anthony Fratantoni, our salesman and Carlton, the Manager, were very easy to deal with and accommodating to our needs. No tricks, no "let me talk to my manager for half hour" and no pressure. Anthony wanted to know my needs for a new vehicle and the most cost effective way for me to get what I want at a fair price. No question I will be further recommending Acura of Bayshore to family, friends and co-workers. Finance Manager was also easy to deal with. No games, hidden fee's or "crazy math". What you negotiate, is what you get; professional honesty the entire buying process. Moreover, the service department is also fantastic. Tim and team go out of their way to make sure the customer is satisfied.

Anthony Fratantoni was honest and very professional, would definitely recommend this dealership to family & friends!! I will be back when I am purchasing my next car.

Just leased my second vehicle from Acura of Bay Shore, using Anthony F. as my salesman. Great overall experience. Service is efficient as well. Highly recommended.

The financial Mgr Joseph Liotta over at Acura of Bayshore was the main selling point for us. His professionalism and attitude towards the way he conducted his business was 2nd to none. This is the 3rd time we're purchasing a car and by far Joe's courteousness and customer service skills was the best we've seen. He made the entire car buying process for us seem very pleasant and stress free. Joe was very accommodating to our needs and worked with us throughout the entire process. He took care of us and did his very best to fullfill our car buying needs. I would highly recommend Acura of Bayshore to family and friends solely based on the service and honesty provided to us by Joe Liotta. Looking forward to continue'd business and building a good relationship with Joe and Acura of Bayshore. Kudos to their service Dept headed by Kenny, Tim and Carlos (Technician) who took great care of me and provided exceptional service during my recent visit.

I just wanted to put in a plug for Bayshore Acura...... no they did not ask me too, but I feel compelled to tell you that I had such a good experience at that dealer. I have never ever ever ever seen so much patience from sales to management in such a kind, positive, and responsive to all my needs manner... This dealer went above all and beyond to ? HELP ME? get just the right car, the right price, the right treatment and respect, the right finance, the right insurance, the right snacks lol... and all the things that made me feel like a person and not a walking wallet..... I spent ALL DAY there and this is not a complaint.... I test drove 4 cars, looked at like 10, my salesmen OMAR was the absolute kindest,polite, Honest, assertive and patient person ever... I took up this mans whole day basically and Not once did he make me feel an ounce of pressure, uncomfortable or any negative feelings....He listened to everything I said, guided me in the right directions but most importantly treated me and my decision with a positive attitude . He ensured me that everything would work out to my liking and that he would put his BEST effort forward....... He sure as heck did..,,,At the end of my visit with him I felt like I knew him personally and couldn?t be happier... Thanks so much Omar......Carlton sales manager I believe. Better known to me as ( Morgan freeman style look alike and same calming attitude)... absolutely a pleasure working with you as well.... you helped make my car affordable and did so with a smile.... ( I?ll be expecting that big teddy bear in the mail) hahahahahaha Joe who worked with me on finance was kind, fun, and new how to listen and work with me to best suite my needs... couldn?t be happier with his service as well.... nothing was hidden from me at all at Acura... I will 100% go back when I am ready for a new car.... my credit less than perfect but every effort made to get me great financing, low price of vehicle and an extremely pleasant experience from start to finish...

I was recently at Acura bay shore and purchased a MDX SUV and I have to say that the staff and crew were very professional as well as attentive to not only myself but other potential buyers as well. Frantz Backer did an amazing job in helping us find a great new car. I will absolutely be recommending this Acura dealership location above all others on the island. Thanks Frantz!

I was only just looking around for another used Acura until I came to Bayshore Acura.Howard and the crew really came thru for me-got a really great deal on a 2014 ILX...I LOVE IT!!!They were very friendly and processional.

I was really dreading looking for a new car because of my previous experiences. Howard Singer was a pleasure to work with and made the process painless!!!

This place was awesome!! The customer service was great. I've always bought cars that I paid for out of pocket. But this by far was a great experience with buying my first financed RDX.

So happy with the purchase of our new RDX.I highly recommend Howard Singer for the sales and consultant. .Also the manager worked around our budget . They weren't pushy at all. In one day we drove away with our new RDX. Thank you to all at Acura Bay Shore where shopping for a new vehicle is a very pleasant expereience