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Grand Prix Subaru

(1,802 reviews)
2015 state dealer award
View 8 awards
2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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(1,802 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grand Prix Subaru from DealerRater.

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I recently visited  Grand Prix Subaru to lease a vehicle. My sales consultant, Marie Marshall, was exceptional. She answered all my questions patiently. I would highly recommend Marie Marshal to anyone seeking a professional and friendly sales person.

I recently visited  Grand Prix Subaru to lease a vehicle. My sales consultant, Marie Marshall, was exceptional. She answered all my questions patiently. I would highly recommend Marie Marshal to anyone seeking a professional and friendly sales person.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very comfortable experience. Christopher was very knowledgeable answered all our questions and made us feel valued. This is our fourth vehicles purchased at Grand Prix Subaru and we will continue to purchase further vehicles there.

Very comfortable experience. Christopher was very knowledgeable answered all our questions and made us feel valued. This is our fourth vehicles purchased at Grand Prix Subaru and we will continue to purchase further vehicles there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Was disappointed by another dealer went to Grand Prix. Got all I was looking for. Would recommend to a friend.

Was disappointed by another dealer went to Grand Prix. Got all I was looking for. Would recommend to a friend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My 2nd Subaru from the sales team at Grand Prix Subaru and another great buying experience ! Matt Pisciotta was great to work with and so was Jose for the financing. Matt explained everything thoroughly and was knowledgeable on each of the Subaru vehicles I looked it. No hidden gimmicks with financing options; love my new Subaru and would highly recommend Grand Prix Subaru.

My 2nd Subaru from the sales team at Grand Prix Subaru and another great buying experience ! Matt Pisciotta was great to work with and so was Jose for the financing. Matt explained everything thoroughly and was knowledgeable on each of the Subaru vehicles I looked it. No hidden gimmicks with financing options; love my new Subaru and would highly recommend Grand Prix Subaru.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Paul Perrotta was efficient, personable and knowledgeable Great sales person to work with This is 5th vehicle we have bought from Paul

Paul Perrotta was efficient, personable and knowledgeable Great sales person to work with This is 5th vehicle we have bought from Paul

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent experience with Marie and rest of the team. No pressure. Took time to answer questions and accepted my proposal. Highly recommend!

Excellent experience with Marie and rest of the team. No pressure. Took time to answer questions and accepted my proposal. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Had a great experience working with Matt Pisciotta buying a Subaru Outback from Grand Prix. Very knowledgeable and Adam from finance was excellent. Highly recommend this dealership.

Had a great experience working with Matt Pisciotta buying a Subaru Outback from Grand Prix. Very knowledgeable and Adam from finance was excellent. Highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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ALL GOOD! UNDIVIDED ATTENTION PROVIDED. VEHICLES TAKEN ON ROAD TESTS. PAPER WORK TIMELY PROVIDED. NEW CAR PREPPED AND PRESENTED AS PROMISED. KEEP UP THE GOOD CUSTOMER INTERACTION. THANK YOU, PAUL PERROTTA! STEVE HOFFLICH IN EAST NORWICH, NY.

ALL GOOD! UNDIVIDED ATTENTION PROVIDED. VEHICLES TAKEN ON ROAD TESTS. PAPER WORK TIMELY PROVIDED. NEW CAR PREPPED AND PRESENTED AS PROMISED. KEEP UP THE GOOD CUSTOMER INTERACTION. THANK YOU, PAUL PERROTTA! STEVE HOFFLICH IN EAST NORWICH, NY.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Expert and courteous service, extremely clean waiting area, everything was explained, no surprises. I have used Subaru service in the past and will continue to do so for as long as I have a Subaru, which will be forever!!!

Expert and courteous service, extremely clean waiting area, everything was explained, no surprises. I have used Subaru service in the past and will continue to do so for as long as I have a Subaru, which will be forever!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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STAY AWAY LOL I canceled a warranty on my vehicle (that was pushed by Adam Frania), and the refund was processed back in Jan. However, months later, the dealership has still not applied the refund to my loan account. When I contacted the warranty company, they confirmed that the claim is closed and that the dealership has already received the funds. Communication has been terrible. I've had to repeatedly reach out just to get basic updates, and even then, I've either been ignored or given vague responses with no real resolution. Antonio Salamone literally has no idea what's going on. This level of negligence and lack of accountability is unacceptable, especially when it involves a customer's finances. A reputable dealership should handle something like this promptly and transparently. If you're considering doing business here, I highly advise you to think twice. There are plenty of dealerships that actually respect their customers and handle transactions properly--this is not one of them. This was my first time purchasing a car and I 100% feel that they had taken advantage of me because of that. They did not explain the process out to me nor did they contact me AT ALL.

STAY AWAY LOL I canceled a warranty on my vehicle (that was pushed by Adam Frania), and the refund was processed back in Jan. However, months later, the dealership has still not applied the refund to my loan account. When I contacted the warranty company, they confirmed that the claim is closed and that the dealership has already received the funds. Communication has been terrible. I've had to repeatedly reach out just to get basic updates, and even then, I've either been ignored or given vague responses with no real resolution. Antonio Salamone literally has no idea what's going on. This level of negligence and lack of accountability is unacceptable, especially when it involves a customer's finances. A reputable dealership should handle something like this promptly and transparently. If you're considering doing business here, I highly advise you to think twice. There are plenty of dealerships that actually respect their customers and handle transactions properly--this is not one of them. This was my first time purchasing a car and I 100% feel that they had taken advantage of me because of that. They did not explain the process out to me nor did they contact me AT ALL.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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