Reviews
Day 1 3 hours wasted with Jack and after giving the credit card for the deposit and and running the finance application on their system and having him walk back and forth a few times to Angel we get told to finalize everything the next day because it was an hour and a half past closing and 2 people ahead of us buying other cars... Day 2 After getting the final numbers from finance and telling Jack yes he says "Sorry it was sold." Wasted my time and my families time.
Day 1 3 hours wasted with Jack and after giving the credit card for the deposit and and running the finance application on their system and having him walk back and forth a few times to Angel we get told to finalize everything the next day because it was an hour and a half past closing and 2 people ahead of us buying other cars... Day 2 After getting the final numbers from finance and telling Jack yes he says "Sorry it was sold." Wasted my time and my families time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
As long-time vehicle owners, my husband and I were instantly impressed with the attentiveness and attention to detail demonstrated by Sales Associate Paul Perrotta when we initially stopped by to explore possible lease options at the Grand Prix Subaru dealership in Hicksville over Labor Day weekend. Although we weren't quite ready yet to sign a lease during that first visit, Paul patiently listened to what we desired in a vehicle, expertly shared his product knowledge with us, and worked hard to outline possible options for a lease deal that would fit our budget. He also gave us a tour of the well-appointed service department and the dealership, and took us on a test drive of a Subaru Crosstrek. Paul's professionalism, excellent communication skills and his non-pushy sales approach prompted us to return (without hesitation) to Grand Prix Subuaru a few weeks later to sign a lease deal. We also are grateful for the time and patience Business Manager Jose Pineda took to explain all the fine details involved with leasing a vehicle as it was a new concept to us. From start to finish, it was quite evident how hard Paul and Jose work to ensure their customers are satisfied.
As long-time vehicle owners, my husband and I were instantly impressed with the attentiveness and attention to detail demonstrated by Sales Associate Paul Perrotta when we initially stopped by to explore possible lease options at the Grand Prix Subaru dealership in Hicksville over Labor Day weekend. Although we weren't quite ready yet to sign a lease during that first visit, Paul patiently listened to what we desired in a vehicle, expertly shared his product knowledge with us, and worked hard to outline possible options for a lease deal that would fit our budget. He also gave us a tour of the well-appointed service department and the dealership, and took us on a test drive of a Subaru Crosstrek. Paul's professionalism, excellent communication skills and his non-pushy sales approach prompted us to return (without hesitation) to Grand Prix Subuaru a few weeks later to sign a lease deal. We also are grateful for the time and patience Business Manager Jose Pineda took to explain all the fine details involved with leasing a vehicle as it was a new concept to us. From start to finish, it was quite evident how hard Paul and Jose work to ensure their customers are satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
As long-time vehicle owners, my husband and I were instantly impressed with the attentiveness and attention to detail demonstrated by Sales Associate Paul Perrotta when we initially stopped by to explore possible lease options at the Grand Prix Subaru dealership in Hicksville over Labor Day weekend. Although we weren't quite ready yet to sign a lease during that first visit, Paul patiently listened to what we desired in a vehicle, expertly shared his product knowledge with us, and worked hard to outline possible options for a lease deal that would fit our budget. He also gave us a tour of the well-appointed service department and the dealership, and took us on a test drive of a Subaru Crosstrek. Paul's professionalism, excellent communication skills and his non-pushy sales approach prompted us to return (without hesitation) to Grand Prix Subuaru a few weeks later to sign a lease deal. We also are grateful for the time and patience Business Manager Jose Pineda took to explain all the fine details involved with leasing a vehicle as it was a new concept to us. From start to finish, it was quite evident how hard Paul and Jose work to ensure their customers are satisfied.
As long-time vehicle owners, my husband and I were instantly impressed with the attentiveness and attention to detail demonstrated by Sales Associate Paul Perrotta when we initially stopped by to explore possible lease options at the Grand Prix Subaru dealership in Hicksville over Labor Day weekend. Although we weren't quite ready yet to sign a lease during that first visit, Paul patiently listened to what we desired in a vehicle, expertly shared his product knowledge with us, and worked hard to outline possible options for a lease deal that would fit our budget. He also gave us a tour of the well-appointed service department and the dealership, and took us on a test drive of a Subaru Crosstrek. Paul's professionalism, excellent communication skills and his non-pushy sales approach prompted us to return (without hesitation) to Grand Prix Subuaru a few weeks later to sign a lease deal. We also are grateful for the time and patience Business Manager Jose Pineda took to explain all the fine details involved with leasing a vehicle as it was a new concept to us. From start to finish, it was quite evident how hard Paul and Jose work to ensure their customers are satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Sakespeople, Managerand the receptionist all made me and my comfortable and made our experience really motivational and memorable. I will definitely be back in the future. We are very happy with our car and tge information given by all the staff made our drive home relaxing and happy
The Sakespeople, Managerand the receptionist all made me and my comfortable and made our experience really motivational and memorable. I will definitely be back in the future. We are very happy with our car and tge information given by all the staff made our drive home relaxing and happy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent experience working with Jack at Grand Prix Subaru. From the very beginning, he was friendly, professional, knowledgeable, and genuinely interested in helping me find the right vehicle. He was patient with all of my questions and made the entire process feel comfortable and stress-free. What I appreciated most was that Jack was never pushy or aggressive. He took the time to listen to what I was looking for and made sure I understood all of my options. His honesty, professionalism, and attention to detail really stood out. I would highly recommend Jack to anyone looking for a Subaru. He made what can sometimes be a stressful experience into a very positive one. Thank you, Jack, for your excellent customer service!
I had an excellent experience working with Jack at Grand Prix Subaru. From the very beginning, he was friendly, professional, knowledgeable, and genuinely interested in helping me find the right vehicle. He was patient with all of my questions and made the entire process feel comfortable and stress-free. What I appreciated most was that Jack was never pushy or aggressive. He took the time to listen to what I was looking for and made sure I understood all of my options. His honesty, professionalism, and attention to detail really stood out. I would highly recommend Jack to anyone looking for a Subaru. He made what can sometimes be a stressful experience into a very positive one. Thank you, Jack, for your excellent customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a car. Axel was the sales person. Axel listened to my questions about getting a new car, the cost and logistics of returning a leased vehicle. He provided the details I wanted and needed to make an informed decision choice. Thanks Axel for your help
I purchased a car. Axel was the sales person. Axel listened to my questions about getting a new car, the cost and logistics of returning a leased vehicle. He provided the details I wanted and needed to make an informed decision choice. Thanks Axel for your help
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ten stars would cover it GREAT PEOPLE GREAT EXPERIENCE Would recommend Grand Prix in a heartbeat
Ten stars would cover it GREAT PEOPLE GREAT EXPERIENCE Would recommend Grand Prix in a heartbeat
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience at Subaru Grand Prix. Paul and Adi were very helpful, knowledgeable, and friendly. Would recommend to anyone.
Had a great experience at Subaru Grand Prix. Paul and Adi were very helpful, knowledgeable, and friendly. Would recommend to anyone.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Grand Prix Subaru is fortunate to have Jack on its team. I wholeheartedly recommend to anyone looking for a Subaru or seeking a sales person to comfortably work with, Jack is the go to person. If you value knowledgeable guidance, genuine care, and a straightforward buying experience, I highly recommend Jack Pena - Grand Prix Subaru. From our very first conversation, Jack made us feel welcome, comfortable, and confident that we were in good hands. His product knowledge, professionalism, and genuine enthusiasm stood out immediately. He answered every question thoughtfully and clearly, making the entire process easy to understand. What impressed us most was how genuinely customer-focused he was. He took the time to understand our needs, listened carefully to our many questions, and never made us feel rushed or pressured. He was patient, responsive, and always willing to and did go the extra mile to find answers, ensuring we had all the information we needed to make the right decision. His dedication transformed what can sometimes be a stressful experience into one that felt comfortable and transparent. We drove away feeling confident not only in my new Crosstrek Premium but also in my decision to purchase from Grand Prix Subaru with Jack who played the major role in making it a positive experience. Thank you very much. ClaireB.
Grand Prix Subaru is fortunate to have Jack on its team. I wholeheartedly recommend to anyone looking for a Subaru or seeking a sales person to comfortably work with, Jack is the go to person. If you value knowledgeable guidance, genuine care, and a straightforward buying experience, I highly recommend Jack Pena - Grand Prix Subaru. From our very first conversation, Jack made us feel welcome, comfortable, and confident that we were in good hands. His product knowledge, professionalism, and genuine enthusiasm stood out immediately. He answered every question thoughtfully and clearly, making the entire process easy to understand. What impressed us most was how genuinely customer-focused he was. He took the time to understand our needs, listened carefully to our many questions, and never made us feel rushed or pressured. He was patient, responsive, and always willing to and did go the extra mile to find answers, ensuring we had all the information we needed to make the right decision. His dedication transformed what can sometimes be a stressful experience into one that felt comfortable and transparent. We drove away feeling confident not only in my new Crosstrek Premium but also in my decision to purchase from Grand Prix Subaru with Jack who played the major role in making it a positive experience. Thank you very much. ClaireB.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is my second Subaru, Crosstrek from Grand Prix Subaru. I went just to explore the option to lease my new car and left the dealer with a beautiful brand new car! Jack, my sales consultant, was exceptional and with his professional assistance I made my decision and signed the papers! Thanks to Henry all the financial process was smooth and clear. Everyone there is very personal and efficient!
This is my second Subaru, Crosstrek from Grand Prix Subaru. I went just to explore the option to lease my new car and left the dealer with a beautiful brand new car! Jack, my sales consultant, was exceptional and with his professional assistance I made my decision and signed the papers! Thanks to Henry all the financial process was smooth and clear. Everyone there is very personal and efficient!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car