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Riverhead Hyundai & Riverhead Nissan

(2,429 reviews)
Visit Riverhead Hyundai & Riverhead Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday 11:00am–5:00pm Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (631) 830-6153 (631) 830-6153
Used (631) 405-4525 (631) 405-4525
Service (631) 284-8537 (631) 284-8537

Reviews

(2,429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverhead Hyundai & Riverhead Nissan from DealerRater.

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Oil change brake fluid tires rotated and filters

Superb service both service and customer relations. Kyle Price and Holly were wonderful. They are always there to service my murano. They even fixed the trim around my passenger door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi L Birney, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Great experience for first time buyer

Everyone at Riverhead Hyundai was great to work with, especially John Markel. My family and I will definitely be returning for future car purchases! Will definitely me recommending others as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Impeccable

Mary was cut above the rest she helped me step by step throughout the whole process communication process was smooth I look forward to working with them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review

Whole thing has been a disaster. Issues with communication and no response. Still dealing with issues today with registration and title for the car. Unacceptable

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First dealer that didn’t make me feel ashamed.

The buying process was smooth. I got a really nice man take care of my loan, he was honest but not brute. I wish he could’ve worked better on the price. I loved that he made me feel welcomed and took the time to speak to me about my financial needs. It was brief but all I needed. The sales rep on the other hand was very short with me not very informational. I felt like she could’ve gave be options and input on other vehicles. She seemed like she might’ve not had too much sales experience. Not accommodating. I was there a very long time. Nonetheless I’m happy with my purchase and I love my car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Owner

First the service rep was pleasant, though I have some concerns, had a NFC card programmed, did not work, also oil says in manual n oil fill sae5.20 or 10-30 they put in synthetic 0-20? Also because vehicle was a2020 that I am second owner , warranty changed to 5/60 instead of 10/100,000. This my third Hyundai car... I like those issues look at. Your Tech Support is closed because of Corvid.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

Excellent customer service, Carl was very courageous from greeting me to the end , very impressive when my car was vaccumed! I will be back thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jette Grefe RN

As a essential worker , my time is very limited. Donna is extremely helpful to assure a quick turnaround. I highly recommend this dealership. Very friendly and pleasant .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Ms k woods

Kim needs to get car repairs done service department Donna Holly and the team are absolutely amazing and put the customers first always in lieu of getting the car fixed I wound up leaving you some with an upgrade to my Altima and the sale service team was wonderful the experience was great service was great it was fast and easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

10/10 would shop here again

The salesman Mario was so kind, helpful, knowledgeable, and not at all pushy like most car salespeople can be. He helped me weigh all my options and got me the best deal on my new car lease. 10/10 would buy a car from Riverhead Nissan again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sarah K, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!