Reviews
Oil change brake fluid tires rotated and filters
Superb service both service and customer relations. Kyle Price and Holly were wonderful. They are always there to service my murano. They even fixed the trim around my passenger door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi L Birney, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great experience for first time buyer
Everyone at Riverhead Hyundai was great to work with, especially John Markel. My family and I will definitely be returning for future car purchases! Will definitely me recommending others as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Impeccable
Mary was cut above the rest she helped me step by step throughout the whole process communication process was smooth I look forward to working with them again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review
Whole thing has been a disaster. Issues with communication and no response. Still dealing with issues today with registration and title for the car. Unacceptable
- Customer service 3.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
First dealer that didn’t make me feel ashamed.
The buying process was smooth. I got a really nice man take care of my loan, he was honest but not brute. I wish he could’ve worked better on the price. I loved that he made me feel welcomed and took the time to speak to me about my financial needs. It was brief but all I needed. The sales rep on the other hand was very short with me not very informational. I felt like she could’ve gave be options and input on other vehicles. She seemed like she might’ve not had too much sales experience. Not accommodating. I was there a very long time. Nonetheless I’m happy with my purchase and I love my car!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Owner
First the service rep was pleasant, though I have some concerns, had a NFC card programmed, did not work, also oil says in manual n oil fill sae5.20 or 10-30 they put in synthetic 0-20? Also because vehicle was a2020 that I am second owner , warranty changed to 5/60 instead of 10/100,000. This my third Hyundai car... I like those issues look at. Your Tech Support is closed because of Corvid.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Excellent customer service, Carl was very courageous from greeting me to the end , very impressive when my car was vaccumed! I will be back thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Jette Grefe RN
As a essential worker , my time is very limited. Donna is extremely helpful to assure a quick turnaround. I highly recommend this dealership. Very friendly and pleasant .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Ms k woods
Kim needs to get car repairs done service department Donna Holly and the team are absolutely amazing and put the customers first always in lieu of getting the car fixed I wound up leaving you some with an upgrade to my Altima and the sale service team was wonderful the experience was great service was great it was fast and easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
10/10 would shop here again
The salesman Mario was so kind, helpful, knowledgeable, and not at all pushy like most car salespeople can be. He helped me weigh all my options and got me the best deal on my new car lease. 10/10 would buy a car from Riverhead Nissan again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sarah K, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
