Reviews
efficient & courteous professional service
Riverhead Hyundai is reliable, explains points of view, varies possible solutions and dates forr carrying out proposed actions. They also have a comfortable waiting area with TV and free wifi.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the feedback, Lin! It was a pleasure getting your vehicle taken care of and we are happy to hear you had a good experience. If you need anything else, just give us a call or stop by!
Not very nice to customers
They have lied to me about fixing my Jeep in 2017. And now check eng light is on and it is the catalytic converter that was read by Auto Zone before i brought it back to them. They didnt fix everything that was read on the sheet that i gave them from auto zone . They had my jeep for a week and told me a totally different thing that was wrong with the Jeep . This business should be shut down with all these bad reviews i have read
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We thank you for your feedback, Mary. We understand your concern for the services recommended on your Jeep and our service advisors are looking into the details of your visit. If you would like to reach out to us to discuss these details further, please contact our Internet Manager, Paris Hanson at (631)-369-0600.
Buy from Mark Hertzovitz!
Trust me when I say go to Mark! Your experience buying from Mark will be stress free and a comfortable one! He is patient and cares about your needs and interests! Great staff as well! Stop in and talk to Mark! You won’t regret it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that you were taken care of by Mark! Thank you for doing business with us and for taking time to leave a review. We look forward to opportunities where we can further assist you in your needs!
Mark Hertzovitz was very professional and helpful and I had
Mark Hertzovitz was very professional and helpful. The Allstate guy Jake was great as well as the finance guy who's name escapes me Thanks Hyundai
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Charlie! We're so glad you had a positive experience with Mark, Jake, and Roldy. Enjoy your new vehicle and welcome to the family! If you need anything else, just give us a call!
Totally Awesome
My Salesman Mark was Very informative and helpful and Tom was also very easy to close the deal with. My new Tucson was properly detailed 👍 and again Mark answered all questions I had about the Tucson.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark's a great asset to the team, and we're glad he was able to help you out. If there's ever anything else the Riverhead team can do for you, we'd be happy to help!
Leased a car, brought car in and purc;hased car. Over charge
I leased a car. bought it out after lease --paid way over retail on car and when went in dealership to trade in they claim car is worth nothing basically They had not problem overcharging me to purchase this after lease but now worth nothing?? They send out flyers junkers worth at least 3500. but tell me my 2012 Nissan Altima in excellent condition is not worth even 3500.. they advertise junkers for 3500? They charged me 16000;00 for this car in 2015 ?? and now worth 2500.00. Are you serious? They are liars, totally rip off customers. They have lied to me in past and I would never buy a car from them ever again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate your comments, and hope that we can help in any way possible. As indicated, you have spoken with Paris Hanson previously, but please reach out to her should you have any further concerns. Thank you!
Great experience
Mark at Riverhead Hyundai is great he went above and beyond to help me out if your looking for a car this is the place to go
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear about your wonderful experience! We will be sure to let Mark know that he has another happy customer. Thank you!
Hyndai Elantra Lease
Great service. Tom and Mark were great and helped me get a good deal so both sides were happy :). Also Maria was kind/helpful at the end and answered all of our questions. The Allstate agent checked rates and helped us setup the new car on my insurance. One last thing i want to mention is I never felt very pressured to make a decision , other than the fact that they were eager to have our business. Great people I would reccomend to a friend.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear about your great experience! We appreciate your business, and hope to see you again soon.
Diagnostics - Don't waste your time or money.
You better know what's wrong with your car. And it's in their data base. Definitely will not extend themselves to diagnosis issue. Narrow minded techs. Go to Pepboys they've real mechanics.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Mark. We appreciate your honesty, and will be looking further into this situation. If there is anything more we can do to help, please contact Paris Hanson at (631)-369-0600 . Thank you!
Worst experience EVER!!!!!
After months of online searching I came across a good deal on a used truck. I emailed the dealer to check the availability of the vehicle and was told it’s still available. I drove 64 miles to the dealer and took it for a test drive. Now, we sit down Togo over the numbers and I xxxx near fell out of my seat! I tell the salesman I used their online payment calculator and our numbers are WAY off. I pull up Riverhead Nissans website and show the salesman .... $10,000 difference .... they’ve had the wrong price listed for at least 2 weeks. $10,000 !!!!!!!!!!!!!!!!!! 2 others chime in and laugh “oh, that’s a great deal”. No “we’re sorry”, nothing! Total incompetence, poor oversight and no customer service!!! Stay away!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your honesty, David, but we would love to hear more about your situation. At your earliest convenience, please contact Paris Hanson at (631)-369-0600. Thank you!
