Northway Toyota

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 5:00 PM

Northway Toyota Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 4:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2018

Your satisfaction is at the top of our short-list of goals. This is why our Toyota dealership serving Troy, Albany and S

...

chenectady carries new Toyota and pre-owned vehicles of all makes. Renowned for their design language, enduring quality and value, vehicles such as the Toyota Camry, Corolla, RAV4, and Avalon are proven crowd pleasers. You should also consider our high quality certified pre-owned cars.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
198 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 21, 2019

    Very good and quick service appointment. Nice facilities and helpful staff.

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    Came in for service or repair
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  • 5.0 out of 5
    November 19, 2019

    I am very happy with the service and repairs. As always Northway Toyota treats it's customers with prompt service, respect and excellent quality on the... repairs for my car. I've had all my repairs done here for the last 10 years. Thank you and a very Happy Thansgiving from me to all of you.

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    Came in for service or repair
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    Dealer Response

    Thank you for taking the time to provide us with great feedback. Have a great holiday! We hope to see you again soon!

  • 5.0 out of 5
    November 19, 2019

    Janine Hoogeveen was an exceptional sales consultant, and I couldnt be happier with the way she handled the sale of my new vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.

  • 5.0 out of 5
    November 15, 2019

    Cant express enough how exceptional my experience was from customer service representative (Aimee Kretzschmar) Including the valet (Maney). I felt like... a VIP from the minute I walked in. Thankyou very much to everyone there for working as an extraordinary team each time Ive been there Absolutely 5 stars !!!!

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    Came in for service or repair
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    Dealer Response

    Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the... future.

  • 5.0 out of 5
    November 7, 2019

    Nick Miller, our service advisor, couldn't have been more helpful. He gave us excellent advice on where to get our bodywork done and was so pleasant.... He acted like he couldn't do enough for us. We had lunch across the street while we waited for our inspection and oil change, and he called us there with a small problem that was found during our state inspection. The car was completed when we were finished. He also got us some information on the Toyota Siena's accessible car seat since I am disabled. We loved doing business with Nick and I would recommend him and Northway Toyota to everyone.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-qua...lity care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    November 3, 2019

    My salesman Marty Rosen and the General sales mgr Matt Hennessy were very pleasant to work with! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.

  • 5.0 out of 5
    October 31, 2019

    Working with our sales person Mark Monroe was a perfect experience we knew what we wanted and he knew what to find

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the... future.

  • 5.0 out of 5
    October 24, 2019

    Our experience was very good. From the salesperson John O'Connor, Sales Manager Chris Reynolds and the finance manager. All was very helpful. This is... our third time purchasing a Toyota car from Northway Toyota. Thank you all. The Sehns

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind review; we are happy to pass along your comments to the team here at Northway Toyota!

  • 5.0 out of 5
    October 17, 2019

    My service advisor, Stephanie Hutchins, was terrific. Handled all my issues with friendly professional service and my vehicle was done before projected... time including the car wash

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    Came in for service or repair
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    Dealer Response

    Thank you for your kind review; we are happy to pass along your comments to the team here at Northway Toyota!

  • 5.0 out of 5
    October 15, 2019

    Very nice experience. Pleasant waiting area, friendly staff, coffee etc.

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    Did make a purchase
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    Dealer Response

    Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the... future.

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