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Reviews

5.0
9 lifetime reviews.
  • Everything I wanted and more

    I was on the market for Toyota Venza for few weeks when saw it on Northway Toyota lot. From the very beginning of my experience with Sales at the ...


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    I was on the market for Toyota Venza for few weeks when saw it on Northway Toyota lot. From the very beginning of my experience with Sales at the Northway I was very pleased with knowledge, understanding, and no rush kind of approach. It took me a week of searching thru other dealerships and get very disappointed with results that send be right back to Northway Toyota. There was no other Venza on the market in such impeccable condition. And to add to the great buy; sales people and manager were most understanding and worked out the best and fare deal that I was very happy about. I love my 2011 Venza. And experience that I have at the dealership: no hassling, no annoying calls, fare ( very fare) price. I got everything and more that I wanted in my new (used, but new to me) car. Highly recommend, if you on the market for Tyota, Northway is your dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exactly What We Wanted

    When I first contacted Northway Toyota via email and asked after a Prius C and gave my price range, I expected to get the same runaround I had got...


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    When I first contacted Northway Toyota via email and asked after a Prius C and gave my price range, I expected to get the same runaround I had gotten from other local dealers, "that's not possible" "your expectations are unreasonable" or my favorite "this isn't how car buying works." None of that runaround happened at Northway Toyota. I came in expecting to look at a car, state my price and either be subject to hours of negotiating or be told "No" right away. What I got was an exceptionally personable sales associate in Mike. We checked out the car, loved it, went back to the sales office and he started looking at numbers and seeing if what I wanted was possible. The complete openness about their current sales was refreshing. There was no secrecy or digging through ads, they provided the ad sheet up front. As a result I did something I never do when buying a car, I gave them the amount I wanted to pay upfront. And they met it completely. No back and forth. No hassle. One meeting with a manger and it was done, a deal better than any nationally advertised. I was shocked and couldn't believe they were this honest. The paperwork flew by and when we came in to pick up the car we were again met with excellent service. I've always viewed buying a car as a challenge, a you vs. the dealer experience that is both frustrating and draining. Northway Toyota brought back the joy of not only going home with a new car, but buying it and feeling great about where you shopped. I can't say enough about how pleased I am with this purchasing experience and I would recommend Northway Toyota to anyone who wants to have fun and enjoy purchasing their next vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Vehicle on lot was higher price than on cars.com

    I used cars.com to research a particular make and model of Toyota I was looking for. Northway Toyota had the most to choose from, so that was my f...


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    I used cars.com to research a particular make and model of Toyota I was looking for. Northway Toyota had the most to choose from, so that was my first stop. I had printed up a couple of fact sheets of specific vehicles I wanted to look at, which I gave to the sales person. He pulled the first vehicle up to the front door so I could take a test drive and the vehicle was actually priced several thousand dollars HIGHER than was listed on the cars.com website. I questioned the sales person about this and he told me that they are not affiliated with cars.com and therefore had no control over what the prices were on that site. Other than that I had no problem with the dealership at all. I ended up buying a vehicle there and the overall experience was good.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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