Reviews
Honda CRC service
Steve Smith is the only service tech (manager) I deal with. Any time I dealt with others I was not satisfied. When I trade in my Honda CRV’s it will be because he works there! BRW ~ It is my plan to teade in both CRV’s sinetimevin 2020.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dave, We are overjoyed to hear that you are so confident in Stephan's efforts. It's so great that he takes such good care of you and your automotive needs, and we are sure that he will continue to do so in the future. We look forward to working with you again when you are ready for your new vehicle!
Service
Joe Wiley did a great job in getting me in and out quickly. Service Dept is fast and efficient, great and confortable waiting area. Like the fresh fruit as a healthy alternative, but also miss the donuts.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Scott, Thank you for your great feedback! We're so delighted to hear that Joe ensured that you and your vehicle were taken care of promptly and efficiently! We look forward to working with you again when you are ready for your next service!
Steve a delight
amazing service and prompt and correct service and appreciative of ur business, steve is always accommodating and understanding. they do accept coupons. so coupon shoppers take them.no hassle at all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Service Experience
Going to Lia Honda for a service visit is like entering a different world. Showing up with a potential issue and no appointment and being welcomed is a new experience. I did that recently and in a great and stressed hurry as well and Rodney Curl got me out in good time and with all issues resolved. He also took the time to explain and that is invaluable. Thank YOU!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service at Lia Honda, Albany, NY
Needed NYS Inspection for my 2012 CRV. Joe Calabucci was wonderful - kind, friendly, professional, helpful and courteous. Service was thorough and prompt - no repairs needed at this visit, and they washed my car! Thank you, Joe and Lia Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your very kind review! It's wonderful to hear that Joe was so thorough and efficient in ensuring that your service was completed with great quality. We are so pleased to have secured your satisfaction, and we hope to serve you again in the future.
Wonderful experience
Normally I hate car shopping but that was not the case at Lia Honda of Albany, it was easy, no pressure , salesman was knowledgable, friendly but not annoyingly so and i found the whole experience very refreshing
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
1000 mile new vehicle service
The service writer explained how long the service should take which was very accurate. He found me in the showroom, provided my key and the location where my vehicle was parked and informed me that it had been washed. I cannot imagine a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bruce, Thank you for sharing this great feedback! We are thrilled to hear of your contentment with your recent experience and the quality of your service. Please let us know what more we could do for you in the future.
Oil change/maintenance visit
Joe Calabucci was wonderful. He checked me in and let me know of any maintenance needed and wasn’t pushy at all. He went over the detail from their visual inspection and even threw in a car wash! I’m loving my Honda CRV!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your excellent review! We're so glad that Joe provided you with such thorough service, and we are thrilled to hear of your overall satisfaction! We look forward to continuing to care for your vehicular needs in the future.
Easy to do Business
Christian Skinner ROCKS!! I was having issues with tire pressure in all my tires— no leaks but kept losing air? I put 32 psi in all tires before I drove out to the dealership... down to 30 psi by the time I got there. No appointment... but took me right away. Needed an inspection and oil change too.. No hassles. Quick , courteous service. I’ve been leasing for years with them and will continue. Everyone at this dealership is fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No pressure, fast, friendly experience
Needed to get a new car asap after an accident. I told Bo Smith my situation and he help me get the car I wanted and got me into it very fast with out any upselling. I really appreciate that my time wasn't wasted and that I got an amazing deal too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car