Reviews
Great service.
Steve Smith, my service advisor, was very informative helpful and courteous. He kept me informed every step of the way through the service that was performed on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, Thank you for the 5-stars! We're so glad that Steve could be of assistance to you, and that he ensured that you were well informed and taken care of throughout your visit. We hope that you will continue to confide in our services in the future.
Andrew
Joe Wiley was professional, friendly and right to the point. My CRV was in for service for about one hour. Waiting room had coffee and fruit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Andrew, Thank you so much for the 5-star review! We are so pleased that Joe provided you with the overall exceptional assistance that you deserve, and that your service was completed so promptly. We hope to serve you again next time!
Excellent service
My Accord had a running light issue. Took it into Lia, and Steve Smith greeted me in a timely manner. The department appeared busy that day, but he had a positive attitude and provided attentive customer service. Steve ordered a replacement part and gave me a call the next day when it arrived. This was a day earlier than expected. Everything was communicated clearly and efficiently to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful feedback! We are so delighted that Steve provided you with efficient, thorough, and transparent service throughout the entirety of your visit. It's a pleasure to know that he and the team could resolve your issue so promptly, and we hope to be given the opportunity to take care of your automotive needs again in the future.
Lia Honda - Glad That Servicing Where I Purchased
Rodney Curl was awesome to me - welcoming, thorough in his explanations and service to my car and exhibited his appreciation for my business through action! I purchased my car from Lia Honda, but wasn't expecting to do service where I purchased my car. But Rodney has changed my mind, and I will bring my car nowhere else. Another nice touch was the bowl of fresh fruit that was in the waiting room rather than the normal donuts. Good service and healthy eating! Thanks so much, Rodney and Lia Honda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi George, Thank you so much for sharing your experience with us! We are so glad that we were given the opportunity to serve you, and we are thrilled that Rodney has earned your confidence in his service. We appreciate your kind words greatly, and we look forward to continuing to provide you with the same quality assistance in the future.
Happy customers!
I just recently purchased my second vehicle from Lia Honda. My husband has also purchased his car from here. We were very pleased with the excellent customer service we received from Jeff Jenkins. I would recommend this dealer to anyone shopping for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gina, Thank you so much for the great recommendation, and congratulations on your new vehicle! We appreciate your decision to work with us once again, and we are so delighted that Jeff made you so confident about that choice! We hope you are enjoying your new vehicle!
Very happy with customer service.
My salesman was very courteous and helpful. Everyone I talked to was very nice. I got fast efficient service. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service!
I recently visited Lia Honda for an oil change. The dealership is awesome. Comfy and clean and friendly. My service representative, Joe Calabucci, was wonderful.. he explained my options and the services being performed. He answered all of my questions and concerns. It was a great experience and I’m so happy I purchased (and maintian) my first new car from Lia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dana, Thank you so much for your very kind review! We are honored to know that you think so highly of our dealership, and we are so glad that your recent experience working with Joe did not disappoint. We feel so fortunate to have you as a part of the Lia family, and we look forward to working with you again in the future.
Very Satisfied
Wayne Balthazard did an excellent job with the purchase of our 2019 Honda Odyssey. He was very thorough explaining all the paperwork to us when purchasing the car and was very helpful going over all the features our new car has.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Judy, Thank you so much for your great feedback! We are so pleased that Wayne provided you with such thorough and informative assistance during your recent buying experience, and we hope that you are enjoying your new Odyssey and all of its awesome features! Please let us know how else we may help you in the future!
Always a great service experience!
Steve Smith at Lia Honda has always been a terrific service advisor and is a great representative for Lia Honda. Always listens to the client and provides thoughtful recommendations for both routine service and repairs. Always returns phone messages and is very flexible when scheduling appointments. Could not give a higher recommendation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ken, Thank you so much for your wonderful review and recommendation! It is so great to hear that you are so confident in Steve and his service, and that he consistently provides you with the thorough, accommodating, and efficient service that you deserve. We are sure that he will continue to meet and hopefully exceed your expectations of service in the future, and we can't wait to work with you again next time.
Rodney Curl and Lia Honda
Thank you Lia Honda and Rodney Curl for such great service. I will never go anywhere else to get my car maintained. You guys are all super professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chuck, Thank you so much for your kind words and your confidence in our dealership! We're so glad that Rodney took such good care of you during your recent visit, and we look forward to the opportunity to continue working with you each time you are in need of service!