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Lia Honda Albany

(1,777 reviews)
Visit Lia Honda Albany
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (866) 512-4851 (866) 512-4851
Used (866) 512-9844 (866) 512-9844
Service (866) 513-6113 (866) 513-6113

Reviews

(1,777 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Honda Albany from DealerRater.

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Honda Accord

Steve Smith took good care of my vehicle as usual. He always is very helpful and informative and let's me know every thing that has to be done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, Thank you for sharing this positive feedback! We are so glad that Steve consistently takes such good care of your vehicular needs, and it's great to know that your recent experience was no different. We look forward to continue serving you in the future.

Timing Belt for my 2011 Honda Odyssey

I have been receiving e-mail reminders about the need to replace my timing belt since it is one of the service needs and my odometer reading was past 110,000. I wasn't sure it was really necessary and had some reservations because I knew it would be expensive. I called Rodney Curl (who always is there for me} since I was planning a trip out of state the next week. Rodney patiently answered all my questions and explained the need to have this belt replaced before my next out of state trip. I had the work done and and very happy with the way everything was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Problem with a check engine message and 3 bad cykinders

The problem was diagnosed quickly, explained so that I could understand the technical issues, and fixed - Lia Honda provided a loaner car without charge, The advisor and other team members were professional and responded with integrity. A great place to do business. I will purchase my next Honda at Lia Honda!!!! It's all about people and they understand that from the service manager and all the service staff. And they are consistent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent!

I’ve been coming to this dealership since 2005 when we bought our first Honda Element. I now have a used Element and have been bringing it in since owning it in 2015. The service is excellent and I know I can trust the servicemen and managers to treat me fairly. Always very courteous and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service, friendly and helpful

Rodney Curl, our service advisor, provided an excellent experience during the recent servicing of our Honda Accord. He was friendly and polite, and provided very helpful information on what we could do to improve the performance of our car given that we tend to put little mileage on it during an average week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Julie, Thank you for taking the time to leave Rodney this excellent feedback! We are so glad that he was so thoroughly informative and helpful in ensuring that both you and your vehicle were well taken care of. Please feel free to reach out if you ever have any further questions or vehicular concerns!

Customer

Joe Calabucci is a remarkable worker. Personable, attentive, hardworking and always willing to help, Lia Honda is lucky to have him. Joe would be a valuable addition to upper management at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to leave Joe this very kind review. We agree that he is a wonderful asset to the team, and we are overjoyed that you are so confident in his service. We look forward to the opportunity to work with you again, and we are sure that Joe will continue to meet your expectations of service in the future.

2018 Accord Lease

On 09-24-18 My wife and I took delivery of our second Honda accord sedan. Jason Cross provided us with a quality, professional lease experience. Jason is a very knowledgeable, courteous, and helpful sales representative. We would recommend Jason to our friends and relatives as a contact for their sales or lease needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

service department

Had my Honda serviced, service department was great, Rodney Curl was helpful, courteous and knowledgeable. Was able to get back and fourth to work with the shuttle with no wait. Nice Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Happy Customer

I've been getting my car serviced at Lia Honda, for quite some time now and must say that I've never been disappointed. The people are friendly and very honest in addressing any questions. Especially Joe who is always smiling as he greets me. Usually I prefer to wait for my vehicle and that itself is a pleasant situation. Waiting area is comfortable and I'm usually out before the intial initial wait time. Overall, I'm very pleased with the service here.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Rodney Curl did an excellent job!

Rodney Curl did an excellent job and is a fine representative for the company he works for. Service was performed in a timely and professional manner. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.