ABC Hyundai

I bought a new Kona SUV from ABC Hyundai. A pleasant woman greeted me at the door. She gave me a bottle of water, offered me snacks and directed me to table. Within a few minutes, Damir introduced himself. He spoke with me about the car I wanted, checked the inventory and brought one for me to test drive. He was very knowledgeable about the features, explained the technology and went over the invoice pricing. There was no pressure or sales pitch. Damir then deferred to Mel, a manager, and we worked on the real deal. It took some negotiating, but I felt that he was fair and honest, two words that usually you don’t associate with car dealers. I couldn’t wait for them to get the car ready, so Damir offered to drive it to my house. The next day he brought it with almost a full tank of gas. He spent a lot of time showing me all the different features and helping me set them up. Even so, I had difficulty with downloading Bluelink, a very helpful free app that lets you control a lot of the technology and features from your phone, so I went back and Jonathan, another manager, and Ted, the general manager, spent a good half hour to help me. In all, it was a good experience and I would highly recommend Damir, Mel, Ted the general manager and ABC Hyundai.

I went into the dealership to look at a 2024 Tucson, but I was immediately told that the vehicle had been sold days ago. This was extremely frustrating because the website had not been updated, which wasted my time and set a negative tone from the start. I was then pressured to look at another vehicle, even after I made it clear that I was not interested. Out of courtesy, I agreed to view it, but the pressure only continued. After looking, I was pushed into discussing pricing and negotiations with another representative. Throughout this process, I repeatedly asked for the final, all-inclusive price—factoring in my trade-in, down payment, interest, and any additional costs. Each time, I was assured that I was being given accurate information, but I later discovered this was not true. What I was told about my down payment was misleading, and I essentially agreed to terms based on false and incomplete information. When I entered the finance office, I was informed about GAP coverage and an oil change package, which I accepted. However, I was never shown the true total cost of the vehicle over 75 months. I signed on an iPad, where the full breakdown was not clearly visible, and I relied on what I had been told verbally. Unfortunately, I later learned that the numbers I was given before finance did not actually include my down payment or my trade-in—meaning the entire process was built on dishonesty. When I returned to address this massive discrepancy, I spoke with Jesus, who repeatedly dismissed my concerns. I had to reiterate multiple times that the price I was told was entirely different from what I signed. Only after I clarified his own explanation did he acknowledge the issue, but he ultimately shrugged it off and said, “Well, you signed, so the car is yours.” While I understand that I signed, I did so under false pretenses and misleading claims. His rude response of “Go ahead, here’s my name” when I asked to speak with a manager made it clear that customer concerns are not taken seriously. This dealership engaged in dishonest and manipulative sales tactics, misleading me about costs, misrepresenting my down payment and trade-in, and pressuring me into signing without transparency. I will be reporting this experience to the appropriate consumer protection agencies and review platforms to ensure others are aware of these false claims and unethical practices.

I bought a brand new 2024 Hyundai Elantra from ABC Hyundai on Redwood Street in Las Vegas, and I deeply regret it. My plan was to use this vehicle to start a Turo rental business, which I clearly communicated to the dealership from the start. After purchasing the car, I later found out the title was branded—something that should be impossible for a brand new vehicle. This error has completely prevented me from using the car for its intended purpose, and for the past two months, I’ve been stuck in a nightmare of unreturned phone calls, ignored emails, and total lack of responsibility from anyone at this dealership. No one has followed up. No one has owned the issue. I’ve been passed around from person to person, all while my car sits unused because of their mistake. This dealership sold me a car with a branded title and is now doing nothing to make it right. If you’re considering buying a car here—don’t. This has been a frustrating, time-wasting, and financially damaging experience.

I had a great experience with the service department! My car suddenly displayed a check engine light and hev light, I drove it directly to ABC Hyundai and had Derek for my service advisor. He kept me informed and updated concerning my vehicle and it was repaired in 2 days. Although I live in Henderson, I will be returning to ABC Hyundai in the future. David S

I will never come back here , we shop here for JB but Giovanni needs to be check . Clearly they have a website saying refer a friend get $500 we refer someone with a new car and he thought we should only get a $100 so I called Gio to talk about the false advertising and how they should get it check because it seems to me just because I’m a girl they wanted to low ball me . No hard feelings but fix it . Not only did Gio say that he knows the website he made it and try to make me look like I’m lying even after I try to explain it ask your sales person . Stop lying to your customers and treat them better .

RE: ABCHyundai6825 Redwood St Las Vegas NV 89118 In 2023 I purchase my 16-year-old son at ABC Hyundai his first car. My son turned 18 in Nov. 2024, and I was a repeating customer trying to purchase another car at the same dealership. I gave the salesperson 3 weeks to get numbers before I walked into the dealership. I was charged for unnecessary equipment charges, car that I purchased originally from ABC would not give me the Kelly Blue Book value, treated like I was not knowledgeable on purchasing a car, or tax trade in credit. The salesperson Mr. Arie at the Henderson Hyundai I gave him one day and he was very transparent in how he conducted business. I traveled to purchase the car which is a distance from my house because the salesperson at Henderson Hyundai made me feel comfortable.  On Nov. 22, my 18-year-old son went to the ABC Hyundai right around the corner of our house to install the racks on his new 2025 Santa Cruz which the Henderson Hyundai informed us plus ABC Hyundai that they are all the same.I received a call from my son asking me to speak to the lady at ABC servicing that they would not install the racks, and we could not do oil changes or future servicing because I did not purchase the car at ABC Hyundai. She then told me; ABC Hyundai would do the racks on a 2025 Santa Cruz that I purchased 11.18.24 for $250.00.I then asked why I am being charged $250 for an installation which Henderson informed me that you would install because we purchased the car late on11.18.24. The woman stated we did not purchase the car from them and Henderson Hyundai lied to us. The lady then laughed when I informed her, I would post a negative review, and I would have my son drive to Henderson to install the racks. I then called the Henderson dealership asking for the manager’s information and corporate office emails to file a complaint. I received a call on 11.22.24 in which the manager at ABC Hyundai was very apologetic and stated this should not have occurred. If I decided to post a review, he would be the one responding to this post. I have never written or posted a negative review and normally disregard ignorance. When it comes to my child and his special day, I know I made the right decision by traveling to Henderson Hyundai. 

Horrible experience. The dealership will promise you the world. They will never follow through with what they promise. My girlfriend and I purchased a used vehicle in May 2024 from ABC Hyundai. We never received the vehicle purchase paperwork. I’ve requested the paperwork in writing multiple times with no success. I recently had to file a complaint with the DMV. As of today, 11/25/24, I still don’t have the paperwork that I have been promised multiple times. This dealership lost my trust. I will never do any business in the future. Avoid this business at all cost. In addition, since day one there have been multiple service issues that have occurred. The vehicle transaction smells like a “lemon”. I’m currently in the process of hiring a lemon law attorney and looking into my legal options against the dealership. I would give a “zero” star rating if I could

Horrible experience. The dealership will promise you the world. They will never follow through with what they promise. My girlfriend and I purchased a used vehicle in March 2024 from ABC Hyundai. We never received the vehicle purchase paperwork. I’ve requested the paperwork in writing multiple times with no success. I recently had to file a complaint with the DMV. As of today, 11/25/24, I still don’t have the paperwork that I have been promised multiple times. This dealership lost my trust. I will never do any business in the future. Avoid this business at all cost. In addition, since day one there have been multiple service issues that have occurred. The vehicle transaction smells like a “lemon”. I’m currently in the process of hiring a lemon law attorney and looking into my legal options against the dealership. I would give a “zero” star rating if I could

You know regardless of the negative reviews I have been reading I had a very positive experience with abc Hyundai. Carie McCulley is what and how a service advisor should be. She was 110% from start to finish with my oil change most of the other employees greeted me upon entry of the facility. Over all I had a very nice experience with abc Hyundai. Thank you abc Hyundai for hiring very courteous and knowledgeable staff. Carrie McCulley would be the verry reason I would take my 2012 Hyundai sonata hybrid in for all my Hyundai needs

They are crooks and have a lying salesman. Don't fall for it. I was tricked into buying a car there and now I'm in a beggar's car. Even if I leave a review on Google Cave and call you, you won't hear from me.