Reviews
Terrible company to work for. and knowing what goes on behind the scenes, I wouldnt recommend this dealership to anyone ever.
Terrible company to work for. and knowing what goes on behind the scenes, I wouldnt recommend this dealership to anyone ever.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I was interested in a vehicle and was pre-approved for financing but had a question. I was told by the salesperson they'd check and get bk to me. Didn't hear anything so next morning I messaged him and he said he was still waiting to hear. Again, never heard another word. The following day I messaged, no response so I called and the call was picked up and immediately hung up so I called the dealership and I was told the car had sold the previous day. At least have the courtesy and be an honest person and let someone know that the car sold. You could have taken 10 seconds out of your day to send a text or email if u didn't want to call
I was interested in a vehicle and was pre-approved for financing but had a question. I was told by the salesperson they'd check and get bk to me. Didn't hear anything so next morning I messaged him and he said he was still waiting to hear. Again, never heard another word. The following day I messaged, no response so I called and the call was picked up and immediately hung up so I called the dealership and I was told the car had sold the previous day. At least have the courtesy and be an honest person and let someone know that the car sold. You could have taken 10 seconds out of your day to send a text or email if u didn't want to call
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent place to purchase a vehicle. From sales through financing was an easy, no pressure process. CJ is the best guy to work with. He is a no b.s. type of guy who carefully listens to his customers. Karl did a great job on the financial portion. He explained everything and answers all questions without any pressure to purchase unwanted warranties. The entire staff were all fantastic, polite and easy to talk to. Hands down a great place to purchase a vehicle in Wellington, Ohio.
Excellent place to purchase a vehicle. From sales through financing was an easy, no pressure process. CJ is the best guy to work with. He is a no b.s. type of guy who carefully listens to his customers. Karl did a great job on the financial portion. He explained everything and answers all questions without any pressure to purchase unwanted warranties. The entire staff were all fantastic, polite and easy to talk to. Hands down a great place to purchase a vehicle in Wellington, Ohio.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This place is a joke. Drove from Toledo to look at a truck and I called before I left. They said the truck would be there and to come on down. Two miles before we got there they texted and said the truck was not there because they sent it to get work completed but, they would take us to see it. Went to see it but they didn`t have keys so I couldn`t hear it run or test it out. They said they would get it fixed and meet me halfway to see it after the repairs. Didn`t happen. Called many times with no call backs. Conner is not much of a salesman. After a week of getting the run around the told me the truck was sold. I don`t recommend this dealership
This place is a joke. Drove from Toledo to look at a truck and I called before I left. They said the truck would be there and to come on down. Two miles before we got there they texted and said the truck was not there because they sent it to get work completed but, they would take us to see it. Went to see it but they didn`t have keys so I couldn`t hear it run or test it out. They said they would get it fixed and meet me halfway to see it after the repairs. Didn`t happen. Called many times with no call backs. Conner is not much of a salesman. After a week of getting the run around the told me the truck was sold. I don`t recommend this dealership
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Terrible service I contacted them 3 times about a car and got no call back so I drove all the way out there just to find out it was sold
Terrible service I contacted them 3 times about a car and got no call back so I drove all the way out there just to find out it was sold
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Terrible service I contacted them 3 times to ask about a car and no call back and had to drive all the way out there just to talk to someone only to find out it was sold
Terrible service I contacted them 3 times to ask about a car and no call back and had to drive all the way out there just to talk to someone only to find out it was sold
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jake & Rob were absolutely awesome !!! Job was done quickly & less time that quoted to me.
Jake & Rob were absolutely awesome !!! Job was done quickly & less time that quoted to me.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
When we walked in we were greeted right away. Their knowledge of trucks was extremely good. They had a lot on their lot to chose from and they were priced good. Dave and Eben were very personable and easy to work with. They spent a lot of time with us and made sure we were getting the best truck for our needs. We would definitely work with Vally Chevy in Wellington again! A 10 out of 10 experience!!
When we walked in we were greeted right away. Their knowledge of trucks was extremely good. They had a lot on their lot to chose from and they were priced good. Dave and Eben were very personable and easy to work with. They spent a lot of time with us and made sure we were getting the best truck for our needs. We would definitely work with Vally Chevy in Wellington again! A 10 out of 10 experience!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased truck from Carson and Dave. Great experience no pressure. Usually hate going to dealer but this was great. Had what they said and no extra fees. Would highly recommend !!! Thanks again
Purchased truck from Carson and Dave. Great experience no pressure. Usually hate going to dealer but this was great. Had what they said and no extra fees. Would highly recommend !!! Thanks again
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris Massaro the service manager is a man of integrity and honesty. I had some issues after they put new injectors in my truck. Chris was very concerned and went over and above to make things right. I understand mistakes can be made and it is very reassuring when the people you pay to do a job back up their work and won’t let you leave until you’re satisfied!!
Chris Massaro the service manager is a man of integrity and honesty. I had some issues after they put new injectors in my truck. Chris was very concerned and went over and above to make things right. I understand mistakes can be made and it is very reassuring when the people you pay to do a job back up their work and won’t let you leave until you’re satisfied!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase