Reviews
bought a Bentley GT 2020 from Ocean Auto club for $140,000 they are the biggest fraud dealers in the country. I have filed a lawsuit against them because they refuse to take responsibility of what they have done I am sharing some photos on there site xx the revues and you will see the photos . the car was a salvage car that they covered it up and provided me with a clean title it was dangerous to drive. It could have easily killed a driver and the passengers the firewall totally busted and damaged That's not repairable non-fixable. They shipped it to Dallas when I got the car it was not driving proper. I took it to the Bentley dealer and they were in shocked to find out how this car can be sold . They told me this car is not repairable salvage but they sold it to me as a clean title. Bentley will not release the car . Ocean auto club is fraud never buy any car from them be very very very careful of what you’re buying .
bought a Bentley GT 2020 from Ocean Auto club for $140,000 they are the biggest fraud dealers in the country. I have filed a lawsuit against them because they refuse to take responsibility of what they have done I am sharing some photos on there site xx the revues and you will see the photos . the car was a salvage car that they covered it up and provided me with a clean title it was dangerous to drive. It could have easily killed a driver and the passengers the firewall totally busted and damaged That's not repairable non-fixable. They shipped it to Dallas when I got the car it was not driving proper. I took it to the Bentley dealer and they were in shocked to find out how this car can be sold . They told me this car is not repairable salvage but they sold it to me as a clean title. Bentley will not release the car . Ocean auto club is fraud never buy any car from them be very very very careful of what you’re buying .
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Terrible service. I'll never purchase a car from any of their dealerships. They should have some customer service and appreciation training.
Terrible service. I'll never purchase a car from any of their dealerships. They should have some customer service and appreciation training.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Fácil rápido y cómodo Translated: Easy, fast and comfortable Muy buena atención complaciendo las necesidades de los compradores y dándoles la mejor opción Translated: Very good service pleasing the needs of buyers and giving them the best option
Fácil rápido y cómodo Translated: Easy, fast and comfortable Muy buena atención complaciendo las necesidades de los compradores y dándoles la mejor opción Translated: Very good service pleasing the needs of buyers and giving them the best option
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias por tomarse un momento para ayudar a otras personas a conocer mejor el nivel de servicio que pueden esperar en nuestro concesionario. Disfrute de su vehículo y conduzca con precaución.
The guys were great! They were attentive, very informative, answered all my questions and took there time with me. They ensured a great transaction!!! Highly recommend!
The guys were great! They were attentive, very informative, answered all my questions and took there time with me. They ensured a great transaction!!! Highly recommend!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to hear that our team provided such an attentive and informative experience. We're happy they took the time to answer all your questions and ensured a smooth transaction for you. We appreciate the high recommendation and hope you enjoy your new vehicle. Drive safe and we're always here whenever you need us.
I bought a ferrari from them and the charger was not with car, manuals not with car and windscreen missing. Their general manager assured me he would send me the items. They send tje wrong charger, one part of owner manual and stilk waiting on windscreen. Its been three months. DONT EVER BUY A CAR HERE. THEY TAKE YOUR MONEY AND THEY DISAPPEAR. I CANT WAIT TO JOIN THE CLASS ACTION BEING FILED. TAKE YOUR BUSINESS ELSEWHERE!!
I bought a ferrari from them and the charger was not with car, manuals not with car and windscreen missing. Their general manager assured me he would send me the items. They send tje wrong charger, one part of owner manual and stilk waiting on windscreen. Its been three months. DONT EVER BUY A CAR HERE. THEY TAKE YOUR MONEY AND THEY DISAPPEAR. I CANT WAIT TO JOIN THE CLASS ACTION BEING FILED. TAKE YOUR BUSINESS ELSEWHERE!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thanks for your review and for bringing this to our attention. I'm sorry your recent experience did not meet your expectations, and I welcome the opportunity to do whatever I can to help resolve the concerns you raised in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Ossie Ferrufino [email protected]
We had a great experience, the service was amazing from beggining to end. I would totally buy another car here
We had a great experience, the service was amazing from beggining to end. I would totally buy another car here
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this, Daniela, and it’s great to hear that your experience at Ocean Auto Club felt smooth from the moment you walked in. When someone says they’d come back for their next car, that says everything about how the visit went. Thanks for the kind words, and we're always here whenever you need us. Drive safely.
Incredible it was a top-notch experience from the moment I walked in. I would definitely recommend this dealership to my friends and family.
Incredible it was a top-notch experience from the moment I walked in. I would definitely recommend this dealership to my friends and family.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. It's a pleasure to read that you had such an incredible and top-notch experience with us. We're happy you would recommend our dealership to your friends and family. We appreciate your feedback and look forward to serving you again. Drive safe and we're always here whenever you need us.
My second time making business with ocean and like always, they give the best value for your vehicle, best interest rate, easy, this time I did everything over the phone, you don’t have to deal with a sale associated making you come in and sit for hours to get business done.
My second time making business with ocean and like always, they give the best value for your vehicle, best interest rate, easy, this time I did everything over the phone, you don’t have to deal with a sale associated making you come in and sit for hours to get business done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sticking with Ocean Auto Club for round two—we appreciate your loyalty. Sounds like the remote process worked just as it should: no pressure, no waiting around, just a fair deal and a smooth experience from start to finish. That's how we like to do business. Enjoy your new vehicle, drive safe and we're always here whenever you need us.
Called ahead to relay interest in a specific vehicle. Got told I would receive a walk-around video and photos same day. Didn’t receive anything; called back 2 days later. Nelson took charge and sent some videos, then we agreed on a price over the phone due to distance from dealership. Upon arrival, we weren’t given the attention we felt we deserved even though we had an appointment with Nelson. He took us on a 3 minute test drive then dropped us off to his FM, Gabriel. Gabriel was great; great communication, funny, and really cared. I wouldn’t recommend this dealership for a few reasons. Many of the vehicles on the lot were dirty inside and out. Also there was a lack of preparedness: we had to wait over an hour for the car to be ready and one of the key fobs was missing at first.
Called ahead to relay interest in a specific vehicle. Got told I would receive a walk-around video and photos same day. Didn’t receive anything; called back 2 days later. Nelson took charge and sent some videos, then we agreed on a price over the phone due to distance from dealership. Upon arrival, we weren’t given the attention we felt we deserved even though we had an appointment with Nelson. He took us on a 3 minute test drive then dropped us off to his FM, Gabriel. Gabriel was great; great communication, funny, and really cared. I wouldn’t recommend this dealership for a few reasons. Many of the vehicles on the lot were dirty inside and out. Also there was a lack of preparedness: we had to wait over an hour for the car to be ready and one of the key fobs was missing at first.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you sharing your experience at Ocean Auto Club. We're sorry to hear about the initial delay in receiving the walk-around video and photos. We're glad Nelson and Gabriel were able to assist you and that Gabriel's communication and care were positive aspects of your visit. We'll address the issues you outlined internally to ensure a more consistent and prepared customer experience.
My favorite guys best to deal with Highest remarks Friendly and knowledgeable Not pushy Great to do business with
My favorite guys best to deal with Highest remarks Friendly and knowledgeable Not pushy Great to do business with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Jared. We appreciate your kind words and the trust you’ve placed in us. It’s great to know you had a positive experience and felt comfortable working with our team. We’re always here to make the car-buying process smooth and enjoyable. Looking forward to helping you again in the future. Drive safe!!