Reviews
eCarOne and Trevor were great to deal with.
eCarOne and Trevor were great to deal with. My first choice was already sold so I thought nothing of it. Trevor made sure to know precisely what I was looking for and followed through to let me know when he had new stock that matched - and then some. It had every feature and more. I appreciate that unlike other dealers, I never received a lot of spam messages either. Trevor facilitated a remote purchase largely over text and made the whole process simple, and transparent. I never felt pressure to sell or questioning integrity or process. Car arrived as expected and is great!
eCarOne and Trevor were great to deal with.
eCarOne and Trevor were great to deal with. My first choice was already sold so I thought nothing of it. Trevor made sure to know precisely what I was looking for and followed through to let me know when he had new stock that matched - and then some. It had every feature and more. I appreciate that unlike other dealers, I never received a lot of spam messages either. Trevor facilitated a remote purchase largely over text and made the whole process simple, and transparent. I never felt pressure to sell or questioning integrity or process. Car arrived as expected and is great!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very easy car buying experience with professional
Very easy car buying experience with professional employees! Dau was so helpful! Highly recommend this business!
Very easy car buying experience with professional
Very easy car buying experience with professional employees! Dau was so helpful! Highly recommend this business!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience at EcarOne was great.
Our experience at EcarOne was great. Very helpful and friendly. Did whatever we needed to get us into our new car.
Our experience at EcarOne was great.
Our experience at EcarOne was great. Very helpful and friendly. Did whatever we needed to get us into our new car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have bought many cars in the Dallas area.
I have bought many cars in the Dallas area. This by far has been the absolute BEST experience! Paul was patient and kind. He answered all my questions and addressed my concerns. Not only did I get too dollar for my trade in , Ash the manager gave me wonderful incentives! This was a QUICK, smooth transaction. Very pleased and will now only buy my vehicles from this dealer!!!!
I have bought many cars in the Dallas area.
I have bought many cars in the Dallas area. This by far has been the absolute BEST experience! Paul was patient and kind. He answered all my questions and addressed my concerns. Not only did I get too dollar for my trade in , Ash the manager gave me wonderful incentives! This was a QUICK, smooth transaction. Very pleased and will now only buy my vehicles from this dealer!!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Great experience! Stephen is a fantastic sales rep…extremely knowledgeable, no pressure and goes above and beyond to provide superb customer service. Transactional process was straightforward and went fairly quickly, and we got a great deal. We definitely be back for our next vehicle. The finance manager, Ash, was great as well. Very happy!
Great experience!
Great experience! Stephen is a fantastic sales rep…extremely knowledgeable, no pressure and goes above and beyond to provide superb customer service. Transactional process was straightforward and went fairly quickly, and we got a great deal. We definitely be back for our next vehicle. The finance manager, Ash, was great as well. Very happy!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Trevor was the best sales person I have ever worked with.
Trevor was the best sales person I have ever worked with. Quick easy and painless process. Thank you!
Trevor was the best sales person I have ever worked with.
Trevor was the best sales person I have ever worked with. Quick easy and painless process. Thank you!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My daughter and I drove almost 5 hours to pick up my
My daughter and I drove almost 5 hours to pick up my Cybertruck and it was not even cleaned when I arrived! I was sent pictures showing my truck was in the bay to hide from a storm but when I arrived my truck was outside and looked like it had been off-roading as it was covered in dirt. Their detail job consisted of pressure washing the truck without soap while leaving the inside without detailed cleaning. When spending that much money on a vehicle you would expect it to at least be cleaned properly
My daughter and I drove almost 5 hours to pick up my
My daughter and I drove almost 5 hours to pick up my Cybertruck and it was not even cleaned when I arrived! I was sent pictures showing my truck was in the bay to hide from a storm but when I arrived my truck was outside and looked like it had been off-roading as it was covered in dirt. Their detail job consisted of pressure washing the truck without soap while leaving the inside without detailed cleaning. When spending that much money on a vehicle you would expect it to at least be cleaned properly
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
I had a fantastic experience buying my Tesla, and I have
I had a fantastic experience buying my Tesla, and I have to give a special shoutout to my salesman Dau! Also, in full transparency, he might just be the most handsome car salesman I’ve ever met. I’m not saying that influenced my decision… but I’m also not not saying that lol 😄 All jokes aside, his professionalism, attention to detail, and genuine willingness to help made this one of the best car-buying experiences I’ve had. Highly recommend working with him if you’re in the market!!
I had a fantastic experience buying my Tesla, and I have
I had a fantastic experience buying my Tesla, and I have to give a special shoutout to my salesman Dau! Also, in full transparency, he might just be the most handsome car salesman I’ve ever met. I’m not saying that influenced my decision… but I’m also not not saying that lol 😄 All jokes aside, his professionalism, attention to detail, and genuine willingness to help made this one of the best car-buying experiences I’ve had. Highly recommend working with him if you’re in the market!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The experience was excellent, with no pressure from Ken,
The experience was excellent, with no pressure from Ken, the sales person. The store was clean, friendly, and welcoming. Overall, it made the entire car buying process straightforward and stress-free!
The experience was excellent, with no pressure from Ken,
The experience was excellent, with no pressure from Ken, the sales person. The store was clean, friendly, and welcoming. Overall, it made the entire car buying process straightforward and stress-free!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Dao, treated me well, he was quick to respond to
Dao, treated me well, he was quick to respond to inquiries in email or text and made himself available when I got the opportunity to see the truck.
Dao, treated me well, he was quick to respond to
Dao, treated me well, he was quick to respond to inquiries in email or text and made himself available when I got the opportunity to see the truck.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase