eCarOne

Straight up process. Very easy and sale people don’t apply sales pressure. Highly Recommend

I traveled from Denver to Texas to buy a car from your dealership, and I want to be honest: the car is beautiful. It was exactly what I wanted, with no scratches or other visible damage. I also purchased your vehicle protection plans and paid for everything I agreed to. However, the most disappointing part was the condition of the interior when the car was delivered. It was dirty and clearly had not been deep cleaned. I didn’t buy a Pontiac—I bought a $50,000 Mercedes, and the inside smells like cigarette smoke. The previous owner had clearly smoked in the car. I understand that can happen with a used vehicle, but you should at least have thoroughly cleaned the interior, including the windows, before delivering it. The exterior was also extremely dirty when it arrived on the transport truck. I can understand some dirt on the outside after shipping, and I know the driver transports multiple vehicles and cannot wash every one. I have videos I can share if you would like to see the condition. But the interior? Come on, guys. You are letting customers down over something that a $100 or $200 deep cleaning could have addressed. You lose customers over small, avoidable details like this. Buying a car is an emotional experience. It is about the impression you leave and the memory a customer takes home. That experience is what makes someone think of your dealership when it is time to buy another vehicle. When you fail to provide that complete service, customers are unlikely to return.

This was our first time purchasing from ecarone and what a great experience. Joe was great about getting the deal done and giving my son and I a one on one experience.

The car buying process is super convenient and the prices were great. Would definitely recommend the dealership.

Price is good. Look at your vehicle that you are thinking of buying. I bought a 2019 Ram 1500. They out electric runners on w/o hooking up the wiring harness on both sides. Might not be a big deal to some. But I feel that is deceptive to not tell the buyer. The runners are REALTRUCK steps. Cost is $1200-$1400. Experience with Dau and ecarone was good. Just should have been more upfront about needed repairs.

Michael was very professional in helping me purchase my car. He presented different finance options and I chose the best for me.

Great experience! Loved the process and friendly staff. Highly recommend eCarOne to anyone looking for a great deal.

We drove in all the way from San Antonio to buy a slightly used 2026 model Y. It was priced better than any other used Tesla that we could find and was by far in the best condition. Our (sales Rep) Joe worked everything out for us before we arrived so that all we had to do is test drive it and sign paperwork. Before we knew it we were back on the road to San Antonio with our Tesla! We had a wonderful experience and felt well taken care of. We definitely recommend this company and of course Joe to anyone looking for a used luxury vehicle.

Very accommodating sales staff. Trevor was good to work with and I appreciated his low pressure approach to selling me my new car. They rely heavily on technology and their technology based customer logging systems which can be a little inconvenient for the casual shopper but all in all, it was helpful if you plan to close a deal on one of their cars. I would recommend this dealership.

Absolutely the best car buying experience in our lifetime. The process was easy and time at the dealer was quick and efficient. Day was incredibly attentive, professional and knowledgeable, as was the rest of the staff we encountered. Ecarone has a customer for life with us!