Reviews
Awesome experience, no hassle, exceptional service. All staff members were professional at all times and actively listens to their clients.
Awesome experience, no hassle, exceptional service. All staff members were professional at all times and actively listens to their clients.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
And all my years of trading cars best experience in a dealership ever in and out in less than an hour very professional very straightforward and give CarMax account of five Star treatment all the way
And all my years of trading cars best experience in a dealership ever in and out in less than an hour very professional very straightforward and give CarMax account of five Star treatment all the way
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing 5 star review and congratulations on your BMW purchase! Hearing that this was the best dealership experience you've had in all your years of buying and trading vehicles means a lot to our team. We are thrilled that you found the process professional, straightforward, and efficient, with everything completed in less than an hour. Providing a fast, transparent, and hassle-free experience is exactly what we strive for at eCarOne. Thank you for your kind words and for recognizing our team's commitment to five star service. Thank you for choosing eCarOne, the Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family, and enjoy your BMW!
To be honest, our initial experience wasn’t the best. However, this dealership truly made everything right and went above and beyond for us. I’m incredibly grateful for Stephen and Taz. They were extremely helpful, patient, and made the entire experience so much better in the end. Their customer service and willingness to help really stood out, and we truly appreciate everything they did for us. Thank you again!
To be honest, our initial experience wasn’t the best. However, this dealership truly made everything right and went above and beyond for us. I’m incredibly grateful for Stephen and Taz. They were extremely helpful, patient, and made the entire experience so much better in the end. Their customer service and willingness to help really stood out, and we truly appreciate everything they did for us. Thank you again!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Amber, thank you for the 5 star review and congratulations on your BMW. We apologize for the rocky start, but we truly appreciate you giving us the opportunity to make things right. Stephen and Taz will be glad to know their patience, helpfulness, and customer service made such a positive difference. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we are committed to standing behind our customers and doing what it takes to create the right experience. Welcome to the eCarOne family, and thank you again for trusting us.
Went in and met with Trevor. The process was straightforward and no headaches. The price you see is the price you pay. Will come back here again.
Went in and met with Trevor. The process was straightforward and no headaches. The price you see is the price you pay. Will come back here again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review and congratulations on your Lexus. We are glad to hear Trevor made the process straightforward, easy, and headache free. We also appreciate you mentioning our transparent pricing. The price you see is the price you pay, with no haggle pricing, no dealer add ons, and no surprises. Thank you for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family. We look forward to helping you again in the future.
Staff was extremely helpful and made the buying experience quick and easy would definitely recommend
Staff was extremely helpful and made the buying experience quick and easy would definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Alexis, thank you for the 5 star review and congratulations on your Rivian. We are glad to hear Paul and our team were extremely helpful and made your buying experience quick and easy. We appreciate your recommendation and are happy we could provide a smooth, customer focused process. Thank you for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family.
Everything was so easy! Jared did a great job communicating throughout the process. I would highly recommend working with you to purchase a car.
Everything was so easy! Jared did a great job communicating throughout the process. I would highly recommend working with you to purchase a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review and congratulations on your BMW M440 Convertible. We are glad to hear everything was easy and that Jared did a great job communicating throughout the process. We appreciate your recommendation and are happy Jared helped make your purchase smooth from start to finish. Thank you for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family. Have fun zooming with the top down.
The staff were great, the process was easy, and the in and out time was reasonable. I highly recommend.
The staff were great, the process was easy, and the in and out time was reasonable. I highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Karen, thank you for the 5 star review and congratulations on your BMW. We are glad to hear Johnny and our team made the process easy, efficient, and reasonable from start to finish. We appreciate your recommendation and are happy you had a great experience with eCarOne. Thank you for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family.
Easy and fair process. No pressure sale. Great team all around. Johnny Tran made the deal easy and quick.
Easy and fair process. No pressure sale. Great team all around. Johnny Tran made the deal easy and quick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Eddie, thank you for the 5 star review and congratulations on your Polestar. We are glad to hear the process was easy, fair, quick, and pressure free. Johnny Tran will be happy to know he helped make the deal smooth from start to finish. We also appreciate your kind words about our team. Thank you for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family.
Pretty easy. No haggling in price but there’s room on the trade in. I saw the car online, scheduled a test drive, asked to test a 2nd vehicle (no problem). Absolutely 0 sales pressure but also not a lot of vehicle explanation other than to drive it. The financing piece was a little more in my face - fast talking and how great it was for me (fair but not great). All told, I would buy from here again but would shop credit rates and trade in values more thoroughly beforehand.
Pretty easy. No haggling in price but there’s room on the trade in. I saw the car online, scheduled a test drive, asked to test a 2nd vehicle (no problem). Absolutely 0 sales pressure but also not a lot of vehicle explanation other than to drive it. The financing piece was a little more in my face - fast talking and how great it was for me (fair but not great). All told, I would buy from here again but would shop credit rates and trade in values more thoroughly beforehand.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review and congratulations on your Lexus. We are glad to hear the process was easy, no pressure, and that you appreciated our no haggle pricing. We also appreciate your comments regarding the trade in, vehicle explanation, and financing process. That feedback is helpful and gives us areas to improve so we can make the experience even better. Most importantly, we are happy to hear you would buy from us again. Thank you for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family.
It's not like other dealerships, no pressure, leisurely test drive. Ken was wonderful. It's rare to say I'll be back but we'll buy from them again.
It's not like other dealerships, no pressure, leisurely test drive. Ken was wonderful. It's rare to say I'll be back but we'll buy from them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Rebecca, thank you for the 5-star review and congratulations on your Mercedes EQS. We are glad to hear this was one of the easiest car buying experiences you have had. Ken will be happy to know he made such a great impression and helped make the process smooth from start to finish. We are also glad you enjoyed the bow. Thank you for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family.