Reviews
This was my very first car purchase, Jared at ecarone was very helpful to and informative, I really appreciated his help.
This was my very first car purchase, Jared at ecarone was very helpful to and informative, I really appreciated his help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
5 Stars ⭐⭐⭐⭐⭐ This was one of the easiest car buying experiences I've ever had, and a lot of that credit goes to Jared Otte. After several weeks of researching, I walked in knowing exactly what I wanted — a luxury midsize SUV with a comfortable seat, good gas mileage, and under 10,000 miles. I had three specific vehicles on my list to test drive. Jared was professional, responsive, and genuinely knowledgeable about each one, which made the decision process straightforward and stress-free. What really stood out was how efficiently everything was handled. I chose my car, completed minimal paperwork, and was able to leave for a prior commitment — no pressure, no delays. I returned the next day, signed the final paperwork, and drove away in my new car. That kind of flexibility and respect for a buyer's time is rare and deeply appreciated. Everyone I encountered throughout the process was friendly and kind. From start to finish, it was a seamless, enjoyable experience. I wouldn't hesitate to recommend Jared and this dealership to anyone in the market for their next vehicle. I got a great car at a great price!
5 Stars ⭐⭐⭐⭐⭐ This was one of the easiest car buying experiences I've ever had, and a lot of that credit goes to Jared Otte. After several weeks of researching, I walked in knowing exactly what I wanted — a luxury midsize SUV with a comfortable seat, good gas mileage, and under 10,000 miles. I had three specific vehicles on my list to test drive. Jared was professional, responsive, and genuinely knowledgeable about each one, which made the decision process straightforward and stress-free. What really stood out was how efficiently everything was handled. I chose my car, completed minimal paperwork, and was able to leave for a prior commitment — no pressure, no delays. I returned the next day, signed the final paperwork, and drove away in my new car. That kind of flexibility and respect for a buyer's time is rare and deeply appreciated. Everyone I encountered throughout the process was friendly and kind. From start to finish, it was a seamless, enjoyable experience. I wouldn't hesitate to recommend Jared and this dealership to anyone in the market for their next vehicle. I got a great car at a great price!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased my second vehicle from eCarOne. They always have a good inventory and their pricing is fair. The process was simple and took less than ninety minutes over two visits (One to drive the car and one to complete the paperwork.). Johnny Tran, Ash Osman, and Janae Zamora were friendly, efficient, and organized. eCarOne will be the first place I shop again in the future.
I recently purchased my second vehicle from eCarOne. They always have a good inventory and their pricing is fair. The process was simple and took less than ninety minutes over two visits (One to drive the car and one to complete the paperwork.). Johnny Tran, Ash Osman, and Janae Zamora were friendly, efficient, and organized. eCarOne will be the first place I shop again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
eCarOne and Trevor were great to deal with. My first choice was already sold so I thought nothing of it. Trevor made sure to know precisely what I was looking for and followed through to let me know when he had new stock that matched - and then some. It had every feature and more. I appreciate that unlike other dealers, I never received a lot of spam messages either. Trevor facilitated a remote purchase largely over text and made the whole process simple, and transparent. I never felt pressure to sell or questioning integrity or process. Car arrived as expected and is great!
eCarOne and Trevor were great to deal with. My first choice was already sold so I thought nothing of it. Trevor made sure to know precisely what I was looking for and followed through to let me know when he had new stock that matched - and then some. It had every feature and more. I appreciate that unlike other dealers, I never received a lot of spam messages either. Trevor facilitated a remote purchase largely over text and made the whole process simple, and transparent. I never felt pressure to sell or questioning integrity or process. Car arrived as expected and is great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very easy car buying experience with professional employees! Dau was so helpful! Highly recommend this business!
Very easy car buying experience with professional employees! Dau was so helpful! Highly recommend this business!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience at EcarOne was great. Very helpful and friendly. Did whatever we needed to get us into our new car.
Our experience at EcarOne was great. Very helpful and friendly. Did whatever we needed to get us into our new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have bought many cars in the Dallas area. This by far has been the absolute BEST experience! Paul was patient and kind. He answered all my questions and addressed my concerns. Not only did I get too dollar for my trade in , Ash the manager gave me wonderful incentives! This was a QUICK, smooth transaction. Very pleased and will now only buy my vehicles from this dealer!!!!
I have bought many cars in the Dallas area. This by far has been the absolute BEST experience! Paul was patient and kind. He answered all my questions and addressed my concerns. Not only did I get too dollar for my trade in , Ash the manager gave me wonderful incentives! This was a QUICK, smooth transaction. Very pleased and will now only buy my vehicles from this dealer!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience! Stephen is a fantastic sales rep…extremely knowledgeable, no pressure and goes above and beyond to provide superb customer service. Transactional process was straightforward and went fairly quickly, and we got a great deal. We definitely be back for our next vehicle. The finance manager, Ash, was great as well. Very happy!
Great experience! Stephen is a fantastic sales rep…extremely knowledgeable, no pressure and goes above and beyond to provide superb customer service. Transactional process was straightforward and went fairly quickly, and we got a great deal. We definitely be back for our next vehicle. The finance manager, Ash, was great as well. Very happy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Trevor was the best sales person I have ever worked with. Quick easy and painless process. Thank you!
Trevor was the best sales person I have ever worked with. Quick easy and painless process. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My daughter and I drove almost 5 hours to pick up my Cybertruck and it was not even cleaned when I arrived! I was sent pictures showing my truck was in the bay to hide from a storm but when I arrived my truck was outside and looked like it had been off-roading as it was covered in dirt. Their detail job consisted of pressure washing the truck without soap while leaving the inside without detailed cleaning. When spending that much money on a vehicle you would expect it to at least be cleaned properly
My daughter and I drove almost 5 hours to pick up my Cybertruck and it was not even cleaned when I arrived! I was sent pictures showing my truck was in the bay to hide from a storm but when I arrived my truck was outside and looked like it had been off-roading as it was covered in dirt. Their detail job consisted of pressure washing the truck without soap while leaving the inside without detailed cleaning. When spending that much money on a vehicle you would expect it to at least be cleaned properly
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car