Reviews
This is my second Subaru purchased from Sarasota Subaru. Very professional, caring, polite and excellent service from all employees. I was able to schedule a service appointment promptly and was updated. Extremely pleased with these guys!
This is my second Subaru purchased from Sarasota Subaru. Very professional, caring, polite and excellent service from all employees. I was able to schedule a service appointment promptly and was updated. Extremely pleased with these guys!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Jose always takes extra care to see to it that our vehicle is well taken care of. He is personable, and professional, as are the other staff members at Sarasota Subaru.
Hi, Jose always takes extra care to see to it that our vehicle is well taken care of. He is personable, and professional, as are the other staff members at Sarasota Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kind consistent caring good hours courteous faithful honest good staff clean facility free and extra benefit
Kind consistent caring good hours courteous faithful honest good staff clean facility free and extra benefit
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing experience. Best people to work with to get your next Subaru! Or your first one!
Amazing experience. Best people to work with to get your next Subaru! Or your first one!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mark Jones was amazing and did everything perfect. He did everything to the Subaru standard.
Mark Jones was amazing and did everything perfect. He did everything to the Subaru standard.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great would do it again this is my fourth car buying at this dealership very happy
Great would do it again this is my fourth car buying at this dealership very happy
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very efficient, all work explained and options given. Price was fair. Service department very professional
Very efficient, all work explained and options given. Price was fair. Service department very professional
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
they advertised the car as 15999 when i got there they added 1600 to the price saying it was to bring the car up to standard . New tires ,new battery all new filters and oil. After 3000 miles the battery went , the oil only has 11% left , and no change of any filters . which cost me 650 to get those things done . Typical used car sale dealer.
they advertised the car as 15999 when i got there they added 1600 to the price saying it was to bring the car up to standard . New tires ,new battery all new filters and oil. After 3000 miles the battery went , the oil only has 11% left , and no change of any filters . which cost me 650 to get those things done . Typical used car sale dealer.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I was treated well from the moment they met me at my door and then opened the door for me to go inside I felt like I was a five star hotel with that welcome. Them they were timely with my service, patient in explaining other work I needed, and great about working within my budget for that time. I was very happy with the staff and the waiting room was comfortable as well.
I was treated well from the moment they met me at my door and then opened the door for me to go inside I felt like I was a five star hotel with that welcome. Them they were timely with my service, patient in explaining other work I needed, and great about working within my budget for that time. I was very happy with the staff and the waiting room was comfortable as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
From a customer attitude perspective, this dealership is better than the other one in the area. However, this dealership needs to set more reliable expectations when advising a customer how long it will be before an evaluation is done and/or when the work will be done. On both, I was told “about 20 minutes”. In reality, on both, it turned out being 50+ minutes each. Also, I visit this dealer every six months to take care of my Subaru. I did not appreciate having a list of potential issues explained to me when only two of them were mentioned when I was here two months ago. This is why people don’t take their cars to dealerships.
From a customer attitude perspective, this dealership is better than the other one in the area. However, this dealership needs to set more reliable expectations when advising a customer how long it will be before an evaluation is done and/or when the work will be done. On both, I was told “about 20 minutes”. In reality, on both, it turned out being 50+ minutes each. Also, I visit this dealer every six months to take care of my Subaru. I did not appreciate having a list of potential issues explained to me when only two of them were mentioned when I was here two months ago. This is why people don’t take their cars to dealerships.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair