Sarasota Subaru

These guys have been great. They are friendly and professional. I definitely recommend using them

I bought my Forester there and always had it serviced here, but after m experience this week, I probably will no longer go there. I have a strange a/c problem, which I did some research on and explained all this to the service tech. The car was inspected and its recommendation was to replace 3 parts (cost approx. 700). I think the repairman did a run of the mill a/c check and ignored or didn’t understand my cars specific problem. I was charged 94.00 for the diagnosis, which I paid, but decided that I should get a second opinion which I am in the process of doing. I felt, for the first time since going to Sarasota Subaru for maintenance that I wasn’t being treated fairly and overcharged for the diagnosis as a on-line a/c check had a 50.00 price. In my opinion, I was overcharged and my problem was somewhat mis-diagnosed, my specific symptoms completely ignored.

Danielle was awesome and accommodating. The shop foreman thoroughly examined and corrected issues on my car that were overlooked by a different dealership.

I had a bad feeling going in because a lot of poor previous experiences at other dealerships. Ned Schneebly lookin dude asks me "did you fill it?" In regards to my malfunctioning washer fluid sensor and I about lost my cool... I'm a former mechanic and come here for convenience. That said, he was just doing his job and in the end we got it all worked out and he even cut me a break on the shop supplies. The waiting room is a tad cramped, but clean and well stocked. Everyone there was kind and professional. Got in and out quick. I can't recommend this dealership enough. Fantastic sales, finance and service department.

Service was quick. No hard sales pitch. Helpful with issue awareness concerning the vehicle. I have been in two previous dealerships where they wash your vehicles gratis. This was not part of the service. The customer waiting room left a lot to be desired. Cramped and a bit sloppy.

It was a good experience. I came there to look at a used car, but ended up leasing a car. Which was of course a better deal. Money wise. I would have spend a little less on the used car, but the better deal was the lease. I like to thank Sarah Rodriguez for all her work she pick into helping me make this deal and also helping me with my insurance company. And also Thank you Mark

Excellent. I contacted by phone prior to purchase. I was promptly greeted on arrival, viewed the new car and agreed to purchase. I was in and out in under 2 hours. I couldn’t be happier. My sales person was Mark Jones. He was so personable, knowledgeable and handled everything without a flaw. I must also comment on the finance or paperwork man. I think his name was Mike. Another great employee, very knowledgeable and efficient! Thank you to all!

Where ready for me and did the service in less time than I thought it would take.. work was done as called for. All is good.

It has always been a pleasure to deal with Sarasota Subaru. Mark Jones was very pleasant, reviewed the control panel, etc., answered all my questions, and was very nice to work with. I enjoyed working with Luca Rizzi, Mark Jones, and John Graus. Will highly recommend Sarasota Subaru.

Straight forward discussion through the sales process. Karen Melendez was very helpful and Michael was very accommodating thru all discussion of the car. Very professional staff.