Reviews
I've been using this dealership for probably 16 years or more, going back to when I'd come down from up north for a bit and get my Subaru serviced. Since moving here I've bought several cars there. I've always given them a great review and I'm doing so again, with one caveat. I recently lost one if my key fobs and was charged more than $400 for a new one. That's just taking advantage and ripping off a good customer. Disappointing.
I've been using this dealership for probably 16 years or more, going back to when I'd come down from up north for a bit and get my Subaru serviced. Since moving here I've bought several cars there. I've always given them a great review and I'm doing so again, with one caveat. I recently lost one if my key fobs and was charged more than $400 for a new one. That's just taking advantage and ripping off a good customer. Disappointing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was awesome from drop-off to check out. The car was done hours quicker than quoted by another dealer. Tha k you!!
Everything was awesome from drop-off to check out. The car was done hours quicker than quoted by another dealer. Tha k you!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient and quick. Big selection and good pricing. It’s my fourth lease over nine years.
Efficient and quick. Big selection and good pricing. It’s my fourth lease over nine years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was so helpful! Thank you Bill for getting me the dream car! Such a smooth transition and experience. 10/10.
Everyone was so helpful! Thank you Bill for getting me the dream car! Such a smooth transition and experience. 10/10.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I wasn’t expecting to lease a Subaru. I had been leasing Lexus cars for years. Subaru offered to pay off my 2024 Lexus and I received their offer the day after Lexus contacted me with a similar but much more expensive offer. With 5000 miles in almost 3 years it’s a good deal for Lexus to keep me. But I hated the 2924 Lexus. It was all digital. No handles anywhere and as an elderly woman I usually had to climb out to open the door for the passenger side. It was misery to drive. I ended up hating it. So I thought hey, Subaru has a good reputation. The white Forrestor in the show room, ungraded with leather seats suited me just fine. Nice salesman, nice staff who even bought me a candy bar as i was there so long i felt weak. All I can say is I drove home smiling and singing. Six months later I save money every month and I love my car. It’s white and it never gets dirty.
I wasn’t expecting to lease a Subaru. I had been leasing Lexus cars for years. Subaru offered to pay off my 2024 Lexus and I received their offer the day after Lexus contacted me with a similar but much more expensive offer. With 5000 miles in almost 3 years it’s a good deal for Lexus to keep me. But I hated the 2924 Lexus. It was all digital. No handles anywhere and as an elderly woman I usually had to climb out to open the door for the passenger side. It was misery to drive. I ended up hating it. So I thought hey, Subaru has a good reputation. The white Forrestor in the show room, ungraded with leather seats suited me just fine. Nice salesman, nice staff who even bought me a candy bar as i was there so long i felt weak. All I can say is I drove home smiling and singing. Six months later I save money every month and I love my car. It’s white and it never gets dirty.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Love my Subaru
The service department was very efficient and kind. Service area was awesome clean and tidy.
The service department was very efficient and kind. Service area was awesome clean and tidy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
From start to finish , Excellent 10+. Entered the dealership at 10 am and out the door with a new Outback I bought. and onto lunch at 11:35!
From start to finish , Excellent 10+. Entered the dealership at 10 am and out the door with a new Outback I bought. and onto lunch at 11:35!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
These guys have been great. They are friendly and professional. I definitely recommend using them
These guys have been great. They are friendly and professional. I definitely recommend using them
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I bought my Forester there and always had it serviced here, but after m experience this week, I probably will no longer go there. I have a strange a/c problem, which I did some research on and explained all this to the service tech. The car was inspected and its recommendation was to replace 3 parts (cost approx. 700). I think the repairman did a run of the mill a/c check and ignored or didn’t understand my cars specific problem. I was charged 94.00 for the diagnosis, which I paid, but decided that I should get a second opinion which I am in the process of doing. I felt, for the first time since going to Sarasota Subaru for maintenance that I wasn’t being treated fairly and overcharged for the diagnosis as a on-line a/c check had a 50.00 price. In my opinion, I was overcharged and my problem was somewhat mis-diagnosed, my specific symptoms completely ignored.
I bought my Forester there and always had it serviced here, but after m experience this week, I probably will no longer go there. I have a strange a/c problem, which I did some research on and explained all this to the service tech. The car was inspected and its recommendation was to replace 3 parts (cost approx. 700). I think the repairman did a run of the mill a/c check and ignored or didn’t understand my cars specific problem. I was charged 94.00 for the diagnosis, which I paid, but decided that I should get a second opinion which I am in the process of doing. I felt, for the first time since going to Sarasota Subaru for maintenance that I wasn’t being treated fairly and overcharged for the diagnosis as a on-line a/c check had a 50.00 price. In my opinion, I was overcharged and my problem was somewhat mis-diagnosed, my specific symptoms completely ignored.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Danielle was awesome and accommodating. The shop foreman thoroughly examined and corrected issues on my car that were overlooked by a different dealership.
Danielle was awesome and accommodating. The shop foreman thoroughly examined and corrected issues on my car that were overlooked by a different dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair