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Van Horn Chrysler Dodge Jeep Ram Fiat of Plymouth

(1,225 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award
New (920) 476-1966 (920) 476-1966
Used (920) 547-2010 (920) 547-2010

Reviews

(1,225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Chrysler Dodge Jeep Ram Fiat of Plymouth from DealerRater.

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Great service.

Great service. They were helpful with features and finding the vehicle that worked for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ryan, thank you for letting us know about your pleasant purchasing experience at Van Horn Chrysler Dodge Jeep Ram of Plymouth. Enjoy your new ride!

Corey is really cool, personable and understanding.

Corey is really cool, personable and understanding. You can tell he genuinely wants to help you and it makes for a more comfortable process. 🤘

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Corey. Drive safely, and we hope to see you back again at Van Horn Chrysler Dodge Jeep Ram of Plymouth!

Very nice and polite.

Very nice and polite. Enjoy being there and everyone was friendly and thoughtful and respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Leslie! We're delighted our team welcomed you with courteous assistance that made your visit to Van Horn Chrysler Dodge Jeep Ram of Plymouth pleasant. We hope to see you again!

This dealership provided excellent customer service!

This dealership provided excellent customer service! They made the car buying process really simple and efficient! Way better than Bergstrom!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is a stellar review! Thank you for trusting us to assist, happy driving out there! Congrats on the new vehicle, from your friends at Van Horn Chrysler Dodge Jeep Ram of Plymouth.

Both the trade-in evaluation and the purchase were done

Both the trade-in evaluation and the purchase were done using a methodical approach. The entire process was friendly and low-pressure. I was very impressed with the trade-in value as well as with the pricing of the used vehicle I was looking at. Although I drove in ready to trade (clean vehicle, Title in hand), I assumed only a 25% chance I would leave with a different vehicle. As it went, the experience resulted in me driving away with a 2019 vehicle replacing my 2013, and I'm very happy with the vehicle and the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you had a successful trade-in experience. Thank you for trusting our team to assist, we appreciate your business and are glad you're happy with your vehicle! Happy driving out there.

I can’t speak for anyone but myself, so take my review

I can’t speak for anyone but myself, so take my review for what you will. Patrick Greene is the gentleman from Van Horn In Plymouth Wisconsin that worked with me to get me in a new to me vehicle. As any hard working salesman, he did what was necessary to get me to agree to a sale regardless of my complete satisfaction. Patrick Greene still got the deal done with some push back on my end and concessions on his. Van Horn in Plymouth Wisconsin is about an hour from my house. I was trying to work with my local Uptown Chrysler dealership in Slinger Wisconsin that flat out REFUSED to work with me on price or discount incentives regardless of spending thousands of dollars for service work in their service department on my vehicle including my wife’s vehicle. Patrick Greene at Van Horn in Plymouth albeit testy with my pokes and xxxxxxat times took it in stride and got the deal done. Perhaps it was me giving up on dealing with the whole dealer shopping experience as I’ve been at it for a couple months and just wanted the stress and frustration with. Thanks to Patrick Greene I now have a vehicle and should be good to go for some time. Hopefully the next time I need a vehicle, there won’t be supply chain issues, record inflation and a Democrat president (FJB) so people can get 19% off msrp like 2019!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Paul, I am glad to hear you had an excellent experience with Pat. Please let us know if you need anything else in the future! Thank you, Christian Lorier - General Sales Manager - 920-893-6591

3rd Jeep for our family Patrick Greene was great to deal

3rd Jeep for our family Patrick Greene was great to deal with. Excellent and very comfortable to deal with. Treats you like family!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted that Patrick took such top-notch care of you and made you a happy customer! Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Plymouth, we wish you and your family many happy miles in your new Jeep.

I never leave reviews but after my experience I had with

I never leave reviews but after my experience I had with Van Horn I felt like I had too. I bought a vehicle through Cody and it was the best experience I have ever had with buying a car. I’ve dealt with many car salesman in my life and Cody was the best I’ve ever worked with. He is the most honest, genuine and trust worthy salesman I’ve ever met. I will definitely go back to him when it’s time to buy my next vehicle. Give this guy a raise/bonus, he deserves it! -Deb

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Deb, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Cody and the Van Horn Chrysler Dodge Jeep Ram of Plymouth team. Drive safely, and we hope to see you back again down the road!

Thank you all for making my car buying experience the

Thank you all for making my car buying experience the best I’ve ever had.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

The best car-buying experience you've had? We're so glad to hear it, Corey! Thank you for the phenomenal review and for trusting Van Horn Chrysler Dodge Jeep Ram of Plymouth with your business - we wish you safe travels ahead!

They make everything really easy for you.

They make everything really easy for you. I was in and out in less than hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Casey–Thank you for sharing your feedback regarding your smooth purchasing experience at Van Horn Chrysler Dodge Jeep Ram of Plymouth! Safe driving!