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Van Horn Chrysler Dodge Jeep Ram Fiat of Plymouth

(1,225 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award
New (920) 476-1966 (920) 476-1966
Used (920) 547-2010 (920) 547-2010

Reviews

(1,225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Chrysler Dodge Jeep Ram Fiat of Plymouth from DealerRater.

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When looking for my vehicle there was no pressure and

When looking for my vehicle there was no pressure and Cody made sure I found a vehicle that would fit my family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that Cody delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Van Horn Chrysler Dodge Jeep Ram of Plymouth!

Patrick Greene was very knowledgable and easy to work

Patrick Greene was very knowledgable and easy to work with. The whole process was quite simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review, Connie! We are so glad to hear that Patrick delivered a successful purchase experience. Drive safely, and we hope to see you back again at Van Horn Chrysler Dodge Jeep Ram of Plymouth!

First purchase from dealer Josh was great to deal with

First purchase from dealer Josh was great to deal with always prompt response and helpful. Great dealer that actually cares about customers and goes above and beyond what most do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Dustin, thank you for this great review and rating! We're delighted that you enjoyed working with Josh here at Van Horn Chrysler Dodge Jeep Ram of Plymouth. We will be sure to pass your kind words along to our team!

Pleasant atmosphere.

Pleasant atmosphere. Salesperson Patrick made the process of test driving and purchasing my new truck very smooth and easy to understand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad Patrick delivered excellent, informative assistance that made the test drive and purchase experience seamless. We're also delighted you enjoyed the atmosphere at Van Horn Chrysler Dodge Jeep Ram of Plymouth. Enjoy your new truck!

Great experience!

Great experience! We did not feel pressured into buying but everything worked out and we walked away with the perfect van for our family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Van Horn Chrysler Dodge Jeep Ram of Plymouth team. Drive safely in your new vehicle, and we hope to see you back!

Patient, open to listening what I had to say.

Patient, open to listening what I had to say. A little pull back and forth, but easy and awesome deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We are so grateful for your wonderful review of Van Horn Chrysler Dodge Jeep Ram of Plymouth. Thank you for your business and safe driving!

Nice clean dealership with courteous sales person and

Nice clean dealership with courteous sales person and sales manager beautiful lounge and very efficient and explanatory financial manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Van Horn Chrysler Dodge Jeep Ram of Plymouth team. Drive safely, and we hope to see you back!

Brock and the team were terrific from the start to the

Brock and the team were terrific from the start to the finish. Made the experience stress-less!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your praise! We're thrilled Brock and the rest of the team delivered excellent, thorough assistance that shaped your seamless experience. We hope to see you again at Van Horn Chrysler Dodge Jeep Ram of Plymouth!

Was a nice experience.

Was a nice experience. Knowledgeable and courteous team. Would recommend the dealership to others. Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for this kind review. We're delighted that you enjoyed working with our team here at Van Horn Chrysler Dodge Jeep Ram of Plymouth. We appreciate your support and hope to see you again in the future!

Nice new building.

Nice new building. It was very accommodating to the customers. We got Brock as a salesman. He wasn’t pushy and understood what we wanted. It didn’t take a lot of back and forth to agree.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your praise! We're delighted Brock welcomed you with excellent, communicative assistance that met your needs and glad that you found our building so pleasant. We hope to see you again at Van Horn Chrysler Dodge Jeep Ram of Plymouth!