Reviews
If we could give Mr. Mark 10 stars, we definitely would. We had a great sales experience. He had us in and out of the dealership, explained everything very well, and answered all of our questions without hesitation.Highly recommend him and big star cadillac!
If we could give Mr. Mark 10 stars, we definitely would. We had a great sales experience. He had us in and out of the dealership, explained everything very well, and answered all of our questions without hesitation.Highly recommend him and big star cadillac!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
Willing to listen and accommodate. Made the buying process easy. Was very friendly and helpful.
Willing to listen and accommodate. Made the buying process easy. Was very friendly and helpful.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
Luis is one the best salesperson I have ever had the courtesy to work with. I told him what I wanted and the price I wanted to pay snd this man was able to get me the best deal possible. Not many salesmen at a dealership can deliver like he did. And then he even delivered the color to me as I live in san antonio. I was abke tonconoelte everything online and didnt even have to step foot in the facility. We communicated efficiently thru text and phone and sealed the deal within 12 hours. It was super smooth and I got the best deal ever on any car I have ever bought at a dealership. He def got me a better deal then I thought and got me way more for my trade in then anybody else local or in the state. If u have to work with someone at big Cadillac this is the man u want working with you. He goes above and beyond to make sure u leave happy and with what u want.
Luis is one the best salesperson I have ever had the courtesy to work with. I told him what I wanted and the price I wanted to pay snd this man was able to get me the best deal possible. Not many salesmen at a dealership can deliver like he did. And then he even delivered the color to me as I live in san antonio. I was abke tonconoelte everything online and didnt even have to step foot in the facility. We communicated efficiently thru text and phone and sealed the deal within 12 hours. It was super smooth and I got the best deal ever on any car I have ever bought at a dealership. He def got me a better deal then I thought and got me way more for my trade in then anybody else local or in the state. If u have to work with someone at big Cadillac this is the man u want working with you. He goes above and beyond to make sure u leave happy and with what u want.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
Mark is an excellent salesman. He helped me get into the corvette I really enjoyed my experience buying this car. I was totally explained everything and enjoyed our conversation. He is an awesome person.
Mark is an excellent salesman. He helped me get into the corvette I really enjoyed my experience buying this car. I was totally explained everything and enjoyed our conversation. He is an awesome person.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
I’m very pleased to say Aiman gave me a very quick and easy experience , knew exactly what I needed and even offered me pizza , a very enjoyable personality 10 out of 10 will recommend and will be coming back to perchase another vehicle in the future with him .
I’m very pleased to say Aiman gave me a very quick and easy experience , knew exactly what I needed and even offered me pizza , a very enjoyable personality 10 out of 10 will recommend and will be coming back to perchase another vehicle in the future with him .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.
I had the absolute best experience at Big Star Cadillac, and it’s all thanks to Thomas and Mario! From the moment I walked in, I felt like I was being treated with true luxury. Thomas made the entire process smooth, exciting, and stress-free. He was knowledgeable, genuine, and had such a fun personality that made this an amazing experience. Mario was wonderful to work with as well while Thomas was unavailable. They made a great team and were both a true pleasure to work with.
I had the absolute best experience at Big Star Cadillac, and it’s all thanks to Thomas and Mario! From the moment I walked in, I felt like I was being treated with true luxury. Thomas made the entire process smooth, exciting, and stress-free. He was knowledgeable, genuine, and had such a fun personality that made this an amazing experience. Mario was wonderful to work with as well while Thomas was unavailable. They made a great team and were both a true pleasure to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
It was such a pleasure working with George, he made us feel comfortable and wasn't pushy. Would definitely purchase another car from him in the future. Thanks George!
It was such a pleasure working with George, he made us feel comfortable and wasn't pushy. Would definitely purchase another car from him in the future. Thanks George!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
Thomas was very proffesional.and helpful. When he got tied up with customers he provided me with another helpful sales rep. to get my transaction completed. Overall very satisfied with both their assistance.
Thomas was very proffesional.and helpful. When he got tied up with customers he provided me with another helpful sales rep. to get my transaction completed. Overall very satisfied with both their assistance.
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- 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback. We're pleased to hear that Thomas was professional, helpful, and made sure you were taken care of by connecting you with another member of our team when he became busy assisting other customers. Providing a seamless and positive experience is important to us, and while we're glad you were satisfied with the assistance you received, we recognize we fell short of earning a higher rating. We appreciate your feedback and would welcome the opportunity to learn how we could have improved your experience with us. Thank you for choosing us, and we hope to serve you better in the future. Mike Pierce, General Manager, [email protected]
I had an excellent experience purchasing my car! The entire process was smooth, stress-free, and much easier than I expected. My salesperson Mario, was knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable every step of the way. Even after the purchase, Mario continued to help me with any questions or concerns I had, which really showed how much he cares about his customers. That level of service is hard to find these days. I’m extremely happy with my new car and truly appreciate all of the help I received. I highly recommend both Big Star Cadillac and my salesperson Mario to anyone looking for a great car buying experience. Thank you for making this such a positive experience!
I had an excellent experience purchasing my car! The entire process was smooth, stress-free, and much easier than I expected. My salesperson Mario, was knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable every step of the way. Even after the purchase, Mario continued to help me with any questions or concerns I had, which really showed how much he cares about his customers. That level of service is hard to find these days. I’m extremely happy with my new car and truly appreciate all of the help I received. I highly recommend both Big Star Cadillac and my salesperson Mario to anyone looking for a great car buying experience. Thank you for making this such a positive experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.
Isaiah Rodarte in Service & Mario Paniagua in Sales always go above and beyond to help me when I need it. They are very customer oriented and much much appreciated!!
Isaiah Rodarte in Service & Mario Paniagua in Sales always go above and beyond to help me when I need it. They are very customer oriented and much much appreciated!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.