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Big Star Hyundai

(6,802 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award 2014 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (281) 724-5278 (281) 724-5278
Used (281) 519-7310 (281) 519-7310
Service (281) 557-6064 (281) 557-6064

Reviews

(6,802 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Big Star Hyundai from DealerRater.

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Great experiance buying a new car.

Walked into Ron Carter just looking/shopping around for the best deals. After speaking with the salesman and working on the numbers we drove out with a new car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience!!

When arriving at Ron Carter I already had a sour taste in my mouth after dealing with a previous dealership earlier in the day. The minute I walked in the door Jarred Howard introduced himself and immediately he seemed kind, sincere and like someone I could trust. The cool thing is - I felt the same way when I drove out of the parking lot with my new car. There wasn't lots of haggling - he knew upfront where I needed to be and I felt like he respected that and didn't try to get me into something he knew I couldn't afford just so he could make an extra $. Kerry in finance couldn't have been nicer either. Just overall - I can honestly say this was by far the most pleasant car buying experience I have ever had!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

One of the best car shopping experiences

I've bought several cars throughout the years from other dealerships and must admit Ron Carter Hyundai Clear Lake has been the best to date. From the moment you walk into the dealership you're greeted with the customer service level I've come to expect as a potential customer. The facility is well maintained and the sign in process is impressive with the state of the art technology. I was in the market for a vehicle for my daughter and had a particular vehicle in mind due to our budget. We were there to see Johnny Gomez whom was referred by our credit union as the sales rep. Our experience with Johnny was great. He is not only knowledgable, but experienced, patient, courteous, and above all honest. He treated my daughter and I with integrity and respect. After test driving the vehicle we came to an agreement only after a couple of attempts to keep us within our budget. After the sale, Johnny took his time to go over the car details, functions, as well as paperwork to ensure we were satisfied customers. I highly recommend this dealership and especially Johnny who treats his customers as top priority.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Second time customer

I just want to say that I had a great experience at Ron Carter. Ask for Juan Pena in sales and Magic Tony in finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic Experience!

This was an awesome experience! Everyone was very helpful, patient and friendly. Buying a car usually takes an entire day and I was in and out in about 4 hours. Their knowledge of the vehicles they sell was so helpful and their follow up in the weeks since I purchased the vehicle has been fantastic. If you're even considering the purchase of a Hyundai, you need to go to Ron Carter Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

RON CARTER HYUNDAI, THE BEST TO BUY THE CAR OF YOUR DREAMS

I bought the car of my dreams at Ron Carter Hyundai and it was very special from the moment I arrived, the attention was extraordinary by Juan Peña, He took the time to show me different vehicles, allowing me to test drive and then guide me step by step to apply and be approved with a super low interest rate and a small fees that I can afford. I am happy with my new Hyundai Elantra and grateful to Ron Carter Hyundai to have excellent professionals in customer service like Juan Peña that help the community out driving the car you have dreamed of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Upgraded vehicle

Mr Anthony Merchant was a huge help of me upgrading to my next vehicle and I cannot wait to continue business with him as a valued Hyundai customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tasos at ron carter was amazing

I went to ron carter of clearlake to buy look at a new hyundia tasos was great at helping me find the perfect veloster and I love it it was a great dealership and ill go again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My experience

This dealer ship was great, good costumer service, friendly people, clean facility, good maintenance, and they had food and drinks available they also helped me get what i wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing Car + Excellent Customer Service = 1 happy gal

I am so happy to have purchased my car from Ron Carter Hyundai. I knew that I loved the car but the overall experience and customer service that I received from Kilan Anderson and his team really set the bar. I have already recommended this dealership to a few of my friends and will definitely come back for future purchases. Thanks guys, I left so happy and am loving my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.