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Big Star Hyundai

(6,800 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award 2014 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (281) 724-5278 (281) 724-5278
Used (281) 519-7310 (281) 519-7310
Service (281) 557-6064 (281) 557-6064

Reviews

(6,800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Big Star Hyundai from DealerRater.

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My retired parents were in need of a new/dependable...

My retired parents were in need of a new/dependable vehicle. Did some research online and decided that the Hyundai Sonata was the best car for them (based on vehicle dependability, price, fuel economy, and manufacture warranty). After searching online, Ron Carter Hyundai had the best deals on the Sonata. Since the minute we got there, JARRED HOWARD made us feel at home. He showed my parents the cars and was very knowledgeable on the different trims and features of the car. Once my parents selected the color, Jarred took us to a lot where he showed us all the Sonatas available in that color. My parents made their selection of trim - test drove it - and loved it. Then we went inside to do the negotiation. When Ron Carter advertises "we will beat any deal" and "all prices are negotiable- even ePrices" they mean it. My parents got a great deal on their car, and also on their trade-in. Everyone who helped us was very helpful and nice, from the sales rep, to the sales manager, to the finance manager. Great experience overall. Highly recommend Ron Carter Hyundai and their staff. The facility is also very nice, and offer free refreshments and also popcorn, fruits, and hotdogs!! AAA+++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I bought a car from Ron Carter Hyundai. The salesperson...

I bought a car from Ron Carter Hyundai. The salesperson was very helpful and personable. Our conversation revealed we had some common friends. He went the extra mile to get us into the car my daughter wanted. It was one of my more pleasant car buying experiences?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My family and I are driving in a new 2014 Hyundai Sonata...

My family and I are driving in a new 2014 Hyundai Sonata and we LOVE it!! Our sales consultant was TASOS KARAMITSOS and he was amazing!! The process was fast, easy, and so worth the time! Tasos did not stop trying to get our payments as low as we needed and not only did we leave within our budget, we got so many incredible warranties to keep our vehicle driving amazing for years!! THANK YOU SO MUCH TASOS and JOHN HEWITT for making our experience so special!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife saw a vehicle she fell in love with online...I...

My wife saw a vehicle she fell in love with online...I contacted dealer and james literaly called me with in hours to answer any other questions we might have and status on vehicle..He was very friendly and immediately made us feel comfortable...james made our car buying experience easy and painless..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience at Ron Carter Hyundai -...

I had a great experience at Ron Carter Hyundai - especially with salesman Julian. He did not make me feel pressured to by a vehicle. He was there to help guide me and give me exactly what I asked for. The facility was very clean, organized and the staff was well trained. Mr. Carrillo was very professional, sincere and genuine. I highly recommend to ask for Mr. Julian Carrillo when you are ready to purchase at Ron Carter Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience at Ron Carter was one of the best,I was...

My experience at Ron Carter was one of the best,I was very impress with the service and Mr Johnny Gomez was very helpful,friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Stephen payne went above and beyond the levels of...

Stephen payne went above and beyond the levels of superior customer service. From start to finish he was there always in contact with me by phone and email. He even arranged to have me picked up from hobby airport once i arrived. It took a little bit of work but they were able to work with me despite my credit. All i can say is for this being my first time buying a car its not the first time ive been at a dealership and i was pleased.At the dealership itself i was treated with respect, and dignity. Thank you very much. i love my car so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our experience with Tasos at Ron Carter Hyundai in...

Our experience with Tasos at Ron Carter Hyundai in Friendswood was nothing but great... He was very informative, seemed to listen to our wants and needs and followed through with a vehicle that matched or request with a price we were happy with... Buying a vehicle is never fun, however, Tasos made the experience as pleasent as possible. I will definetly purchase another vehicle through Ron Carter Hyundai in Friendswood.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Go and see Eric. He spent the day finding me a brand new...

Go and see Eric. He spent the day finding me a brand new car that I could afford. Also, they took in my old car that I did not think had any value to it and I got a reasonable amount of trade-in value. Eric did a great job!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The individuals at Ron Carter Hyundai are fantastic. They...

The individuals at Ron Carter Hyundai are fantastic. They went above and beyond to make buying a car a positive experience all the way around. It's clear they care even after they have made the sale which is extremely rare these days. It was also the quickest I have ever been in and out of a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.