Reviews
Write a reviewHappy Customer
Shelly got me in a car that checked all of my boxes and I’m still a happy customer. The buying process was quick and the staff was very professional.
Happy Customer
Shelly got me in a car that checked all of my boxes and I’m still a happy customer. The buying process was quick and the staff was very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shelly is amazing!
Shelly is amazing. I recommend her to everyone I know looking to buy a car! She was very fast friendly and very knowledgeable. I can’t thank her enough for all of her work. I love my car!
Shelly is amazing!
Shelly is amazing. I recommend her to everyone I know looking to buy a car! She was very fast friendly and very knowledgeable. I can’t thank her enough for all of her work. I love my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Fitzway is the only way to purchase a vehicle!
My experience was hassle free. The price was fair and the sales person did everthing to make this the easiest car purchase I have ever experienced. I didn't have to wait hours at the dealership and the car was exactly what I was looking for.
The Fitzway is the only way to purchase a vehicle!
My experience was hassle free. The price was fair and the sales person did everthing to make this the easiest car purchase I have ever experienced. I didn't have to wait hours at the dealership and the car was exactly what I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service!
Excellent service! I always feel taken care of at Fitzgerald. They always find the car I’m looking for and give me options. I will always shop here for my vehicles.
Excellent service!
Excellent service! I always feel taken care of at Fitzgerald. They always find the car I’m looking for and give me options. I will always shop here for my vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Variety helped me find my perfect car!
The salesperson was personable and knowledgable about the vehicles. The dealership had a good variety of vehicles, so I was able to choose from many options to find the perfect car to fit my needs.
Variety helped me find my perfect car!
The salesperson was personable and knowledgable about the vehicles. The dealership had a good variety of vehicles, so I was able to choose from many options to find the perfect car to fit my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent and speedy customer service
I dealt with Roberto Alverez at Fitzgerald Auto Mall in purchasing my 2017 Chevrolet Silverado LT and had the best experience possible. He was very knowledgeable on all aspects of the vehicle, listened to the items that were most important to me and had a vehicle out front within minutes. Needless to say I am extremely pleased with my purchase and experience from beginning to end. Roberto made a usually unpleasant experience into something that was very easy. Job well done Roberto!!!!!! I would highly recommend him to anyone looking for a vehicle. This was for a new vehicle.
Excellent and speedy customer service
I dealt with Roberto Alverez at Fitzgerald Auto Mall in purchasing my 2017 Chevrolet Silverado LT and had the best experience possible. He was very knowledgeable on all aspects of the vehicle, listened to the items that were most important to me and had a vehicle out front within minutes. Needless to say I am extremely pleased with my purchase and experience from beginning to end. Roberto made a usually unpleasant experience into something that was very easy. Job well done Roberto!!!!!! I would highly recommend him to anyone looking for a vehicle. This was for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience!
Matt and Kevin made is super easy to purchase my car! There was an issue regarding what was advised and what was actually on the car and they totally handled it for me. I will definitely go back to Matt for my next car. Thank you both!
Awesome experience!
Matt and Kevin made is super easy to purchase my car! There was an issue regarding what was advised and what was actually on the car and they totally handled it for me. I will definitely go back to Matt for my next car. Thank you both!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A good deal for your money
Mark was very friendly and helpful. He made the process easy enough. He was willing to fight for a higher trade in and was most approachable. We went in with financing and it took a bit of time to close the deal, but through it Mark was courteous. He made sure the vehicle was clean and ready for delivery at the end. I'd go back to him for another vehicle.
A good deal for your money
Mark was very friendly and helpful. He made the process easy enough. He was willing to fight for a higher trade in and was most approachable. We went in with financing and it took a bit of time to close the deal, but through it Mark was courteous. He made sure the vehicle was clean and ready for delivery at the end. I'd go back to him for another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant car buying experience
Mark was helpful from the moment we met him. He greeted us outside and I told him what I was looking for. Mark showed us a few vehicle suggestions and left us to view them. I love the fact that he was friendly and helpful, but not pushy. When I didn't find quite what I was looking for, he pulled up the website and showed me some cars available at other Fitzgerald lots. I decided to test drive one of the vehicles I looked at earlier and fell in love with it. The sticker price was reasonable and Mark was patient as I looked at every detail of the car and tested all of the functions. The appraisal that CarMax gave me for my old car was honored and we progressed to the application and financing portion. Since it was around 2:45pm on a Saturday, we had to head out to the Baughmans Lane lot for the vehicle to be gassed up and cleaned as well as to handle the paperwork. He was very apologetic for the inconvenience because it was not his fault. Paperwork was signed and car was delivered to me looking pristine. Mark provided me with a "We Owe You" for the two issues I noticed with functions of the car. Those will be addressed when I go to the Servive department this Thursday. Overall, Mark was a pleasure to work with and I hope that he is the Salesman you deal with when you walk into the Rt. 85 Fitzgerald store.
Pleasant car buying experience
Mark was helpful from the moment we met him. He greeted us outside and I told him what I was looking for. Mark showed us a few vehicle suggestions and left us to view them. I love the fact that he was friendly and helpful, but not pushy. When I didn't find quite what I was looking for, he pulled up the website and showed me some cars available at other Fitzgerald lots. I decided to test drive one of the vehicles I looked at earlier and fell in love with it. The sticker price was reasonable and Mark was patient as I looked at every detail of the car and tested all of the functions. The appraisal that CarMax gave me for my old car was honored and we progressed to the application and financing portion. Since it was around 2:45pm on a Saturday, we had to head out to the Baughmans Lane lot for the vehicle to be gassed up and cleaned as well as to handle the paperwork. He was very apologetic for the inconvenience because it was not his fault. Paperwork was signed and car was delivered to me looking pristine. Mark provided me with a "We Owe You" for the two issues I noticed with functions of the car. Those will be addressed when I go to the Servive department this Thursday. Overall, Mark was a pleasure to work with and I hope that he is the Salesman you deal with when you walk into the Rt. 85 Fitzgerald store.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mark Lawson for MVSP (Most Valuable Sales Person)
First and foremost as soon as i met Mark i felt like i had known him for years. Mark was very efficient and friendly when it came to researching vehicles and to help me find what was right. I came in just looking to possible test drive a few cars to try and figure out what i would like to purchase in the near future. As soon as we found the "ONE", it was off to the races. The purchasing process was one of the most relaxed experiences I had ever had when making a large purchase. I could go on and on, but if you are looking for a great salesperson to help you through your next car purchase, pick Mark Lawson. He gets my vote.
Mark Lawson for MVSP (Most Valuable Sales Person)
First and foremost as soon as i met Mark i felt like i had known him for years. Mark was very efficient and friendly when it came to researching vehicles and to help me find what was right. I came in just looking to possible test drive a few cars to try and figure out what i would like to purchase in the near future. As soon as we found the "ONE", it was off to the races. The purchasing process was one of the most relaxed experiences I had ever had when making a large purchase. I could go on and on, but if you are looking for a great salesperson to help you through your next car purchase, pick Mark Lawson. He gets my vote.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car