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Atlantic Kia

(823 reviews)

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(823 reviews)

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Sales person did not let us know regarding that was only one FOB, and indicated that is the way they recieved the car. vey unethical.Also tried to sell a car with a dent that was not listed until we phisical saw it

Sales person did not let us know regarding that was only one FOB, and indicated that is the way they recieved the car. vey unethical.Also tried to sell a car with a dent that was not listed until we phisical saw it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Worst experience ever. Atlantic Kia at West Islip absolutely dishonest dealership. I made an appointment on the phone for a used car. The dealer showed me the car I test drove it. Then we set down to talk about the price and fees .. Told him I’m paying cash. What is the cash price and the tax and fees? He had to talk to the financial manager. Waited over an hour , he showed me two other car. Finally the manager came and telling me the car was sold. How and to whom,? I just test drove the car . I hade enough of the xx so just left. Be careful with this guys!

Worst experience ever. Atlantic Kia at West Islip absolutely dishonest dealership. I made an appointment on the phone for a used car. The dealer showed me the car I test drove it. Then we set down to talk about the price and fees .. Told him I’m paying cash. What is the cash price and the tax and fees? He had to talk to the financial manager. Waited over an hour , he showed me two other car. Finally the manager came and telling me the car was sold. How and to whom,? I just test drove the car . I hade enough of the xx so just left. Be careful with this guys!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Worst experience ever. Atlantic Kia at West Islip absolutely dishonest dealership. I made an appointment on the phone for a used car. The dealer showed me the car I test drove it. Then we set down to talk about the price and fees .. Told him I’m paying cash. What is the cash price and the tax and fees? He had to talk to the financial manager. Waited over an hour , he showed me two other car. Finally the manager came and telling me the car was sold. How and to whom,? I just test drove the car . I hade enough of the xx so just left. Be careful with this guys!

Worst experience ever. Atlantic Kia at West Islip absolutely dishonest dealership. I made an appointment on the phone for a used car. The dealer showed me the car I test drove it. Then we set down to talk about the price and fees .. Told him I’m paying cash. What is the cash price and the tax and fees? He had to talk to the financial manager. Waited over an hour , he showed me two other car. Finally the manager came and telling me the car was sold. How and to whom,? I just test drove the car . I hade enough of the xx so just left. Be careful with this guys!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I visited this dealership and decided to lease a Telluride 2025. I was working with Alex in sales. I was going on vacation that week so when I returned I gave Alex a deposit to reserve the particular vehicle vin # and all. I told Alex I would pick up the vehicle on a particular day and he told me that another sales person sold the vehicle I put a deposit on and I said how is that possible. He said it was a mix up but they would upgrade me to the EX model from the S model so I was ok with it. I got it in writing that my monthly payment would be $500. Then when I went there to close the deal they told me after including other charges like a $1,500 destination fee etc the monthly payment would be $647 which I coild not afford. It was the old bait and switch I guess. Then they tried to get me to put more of a deposit down and also get rid of the destination charge no frigging way I told them I do not trust them and the only reason for the issue is they sold the $43K vehicle and were trying to sell me the $47K model. That is why the monthly payment jumped like that! Do not but anything from this dealership, they are white collar criminals! I did not get the car.

I visited this dealership and decided to lease a Telluride 2025. I was working with Alex in sales. I was going on vacation that week so when I returned I gave Alex a deposit to reserve the particular vehicle vin # and all. I told Alex I would pick up the vehicle on a particular day and he told me that another sales person sold the vehicle I put a deposit on and I said how is that possible. He said it was a mix up but they would upgrade me to the EX model from the S model so I was ok with it. I got it in writing that my monthly payment would be $500. Then when I went there to close the deal they told me after including other charges like a $1,500 destination fee etc the monthly payment would be $647 which I coild not afford. It was the old bait and switch I guess. Then they tried to get me to put more of a deposit down and also get rid of the destination charge no frigging way I told them I do not trust them and the only reason for the issue is they sold the $43K vehicle and were trying to sell me the $47K model. That is why the monthly payment jumped like that! Do not but anything from this dealership, they are white collar criminals! I did not get the car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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My husband and I bought our new Telluride. Shadman worked rigorously to make sure we had the best deal. We would definitely recommend! We are so happy with our purchase.

My husband and I bought our new Telluride. Shadman worked rigorously to make sure we had the best deal. We would definitely recommend! We are so happy with our purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congrats on the new Telluride! We're thrilled to hear that Shadman took great care of you. Thank you for choosing Atlantic Kia!

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Andrew was professional, personable and very knowledgeable. He helped my husband and I figure out the best vehicle option for our growing family and guided us through the leasing process in a timely manner. We highly recommend working with Andrew Vickers at Atlantic Kia in West Islip.

Andrew was professional, personable and very knowledgeable. He helped my husband and I figure out the best vehicle option for our growing family and guided us through the leasing process in a timely manner. We highly recommend working with Andrew Vickers at Atlantic Kia in West Islip.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your new car! We will be sure to pass along your kind words to Andrew and the rest of our team. Thank you for choosing Atlantic Kia and for sharing your experience. See you down the road!

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I leased a Telluride from Atlantic Kia about a year ago and I was working with a sales rep named Alex. The process was pretty easy, but he and the manager and Alex were adamant that I pick up the vehicle the following day. I picked up the vehicle on the day asked only to find out the Telluride went on a major sales special the following day which would have lowered my payment considerably. Also, the app with the remote start was important to me since I have a long walk to my car in the winter from my complex. I was never told the app will work for one year and now they want $20 a month for the balance of the lease. Will be going to different dealer in the future if I even lease another Kia.

I leased a Telluride from Atlantic Kia about a year ago and I was working with a sales rep named Alex. The process was pretty easy, but he and the manager and Alex were adamant that I pick up the vehicle the following day. I picked up the vehicle on the day asked only to find out the Telluride went on a major sales special the following day which would have lowered my payment considerably. Also, the app with the remote start was important to me since I have a long walk to my car in the winter from my complex. I was never told the app will work for one year and now they want $20 a month for the balance of the lease. Will be going to different dealer in the future if I even lease another Kia.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Andrew was very helpful with purchasing a pre-owned truck. Everyone was helpful and accommodating to make the whole transaction nice and smooth. Highly recommend to anyone looking to purchase.

Andrew was very helpful with purchasing a pre-owned truck. Everyone was helpful and accommodating to make the whole transaction nice and smooth. Highly recommend to anyone looking to purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're happy to hear Andrew and the team made your pre-owned truck purchase smooth and enjoyable. Thank you for choosing Atlantic Kia and for recommending us!

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We had an absolutely fantastic experience at Atlantic Kia leasing our new Kia Sorento. From start to finish, the entire process was smooth, stress free, and honestly enjoyable. This was all thanks to the incredible team. Omar, Shoumeer, and Anthony were phenomenal. They walked us through every step of the leasing process with patience, clarity, and genuine care. Each of them brought a high level of professionalism and knowledge. What really stood out was their friendliness and commitment to making sure we felt confident and comfortable throughout. It was not just the three of them. Every single person we spoke with at Atlantic Kia provided top tier customer service. You can truly tell that this dealership values its customers and takes pride in the experience they provide. If you are considering a Kia, whether leasing or buying, do yourself a favor and visit Atlantic Kia. We could not be happier with our new Sorento or with the service we received. Highly recommended.

We had an absolutely fantastic experience at Atlantic Kia leasing our new Kia Sorento. From start to finish, the entire process was smooth, stress free, and honestly enjoyable. This was all thanks to the incredible team. Omar, Shoumeer, and Anthony were phenomenal. They walked us through every step of the leasing process with patience, clarity, and genuine care. Each of them brought a high level of professionalism and knowledge. What really stood out was their friendliness and commitment to making sure we felt confident and comfortable throughout. It was not just the three of them. Every single person we spoke with at Atlantic Kia provided top tier customer service. You can truly tell that this dealership values its customers and takes pride in the experience they provide. If you are considering a Kia, whether leasing or buying, do yourself a favor and visit Atlantic Kia. We could not be happier with our new Sorento or with the service we received. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It's wonderful to hear that your experience with the team at Atlantic Kia was a positive one. We appreciate your review and recommendation. Enjoy your new Kia Sorento!

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I was rushed through the process the salesman Sean almost deceptively hid the fact that the car I purchased was in two accidents.typical salesman eager calling me multiple times to close the deal but passing the buck when I express concern over possible deceptive sales practices I wanted to void the deal it was not yet complete except for unfortunately my signature they gave me the car without fully receiving my down payment.now I’m stuck with a 20k nightmare.

I was rushed through the process the salesman Sean almost deceptively hid the fact that the car I purchased was in two accidents.typical salesman eager calling me multiple times to close the deal but passing the buck when I express concern over possible deceptive sales practices I wanted to void the deal it was not yet complete except for unfortunately my signature they gave me the car without fully receiving my down payment.now I’m stuck with a 20k nightmare.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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