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Buick Lakeland

(266 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 659-1993 (888) 659-1993
Used (866) 984-4065 (866) 984-4065
Service (866) 547-8111 (866) 547-8111

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Buick Lakeland from DealerRater.

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Extremely easy and painless process.

Extremely easy and painless process. Victor and Bob were very nice and explained every step of the process. I would definitely recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Service Advisor: David Bushnell was attentive to my

My Service Advisor: David Bushnell was attentive to my service requests when I arrived. He kept me updated throughout the process and made me aware of other services available of which I chose one (coolent fluid exchange) to be added to my original service requests. All work was completed in a timely fashion and my car was washed upon completion which I appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dave, Service Advisor, was courteous and effectively able

Dave, Service Advisor, was courteous and effectively able to expedite required service quickly. Much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We were very pleased with the staff Our sale rep is

We were very pleased with the staff Our sale rep is Matt Sotomayer who went above and beyond in helping us A TEN PLUS A real pleasant to work with him He was able to answer all the question we had A big thank you to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dave was fantastic!

Dave was fantastic! I worked in dealerships for over 20 years, Fixed Ops in specific. Dave provided some of the best customer service I have ever experienced as a patron. Dave has made me a customer there for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership provides the best service.

This dealership provides the best service. I am always pleased with them. I purchased my pre-owned vehicle from them and have all my maintenance done there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff was very professional and worked to earn our

The staff was very professional and worked to earn our satisfaction. Victor was our sales guy and he was amazing. He did a great job of earning our business without being pushy. Every aspect of Lakeland Buick exceeded our expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have had a slow air leak from one of my tires.

I have had a slow air leak from one of my tires. Tech found that the pressure sensors needed to be readjusted, and that a new tire was not needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We purchased a 2026 Buick Enclave.

We purchased a 2026 Buick Enclave. This was one of the best vehicle buying experiences we have had and we have purchased too many vehicles-LOL. Anyway, I never felt pressured. Our salesman, Andrew Rodriguez, was patient, knowledgeable, and pleasant to work with. Jessica in finance was great to work with too! We are very pleased with our purchase and the awesome experience makes it that much better!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I always enjoy dealing with the advisors here, they

I always enjoy dealing with the advisors here, they always give me the best service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.