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Alpha One Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–12:00am
Sunday Closed Closed

About our dealership

Service center

Phone number (877) 512-1046

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00am
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alpha One Chevrolet from DealerRater.

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Buyer beware. Seriously. We drove over an hour to Alpha One Chevrolet fully prepared to buy a vehicle the same day. When we arrived, the car had not been washed, the tires were underinflated, fluids were low, and there were multiple obvious condition issues. This vehicle was clearly not inspected, not reconditioned, and not ready for sale. That alone speaks volumes about their standards. Despite this, we were still willing to make a deal. What followed was one of the most dishonest and unprofessional dealership experiences I’ve had in years. The salesperson, Joey, made it immediately clear he had no interest in advocating for the buyer. Every concern was deflected with vague excuses about what the dealership “had in the car,” and we were given conflicting and misleading explanations about how the vehicle was acquired. If they are willing to be evasive about basic facts, it naturally raises the question of what else they are hiding. There was zero flexibility despite clear condition issues, and the sales approach relied entirely on pressure and stonewalling rather than transparency or value. Management never once attempted to engage, resolve concerns, or even introduce themselves. The manager couldn’t be bothered to step in and try to save a legitimate deal. Even the front desk interaction was cold and dismissive, as if customers were an inconvenience. I have purchased many vehicles and dealt with many dealerships. Alpha One Chevrolet stands out as one of the least transparent, least prepared, and most disrespectful operations I’ve encountered. They appear completely unprepared to work with informed buyers and instead rely on opacity, pressure, and top-of-market pricing for poorly presented inventory. If you enjoy being talked down to, pressured, and expected to overlook condition issues while overpaying, this dealership may be for you. If you value honesty, professionalism, and basic competence, do yourself a favor and go elsewhere.

Buyer beware. Seriously. We drove over an hour to Alpha One Chevrolet fully prepared to buy a vehicle the same day. When we arrived, the car had not been washed, the tires were underinflated, fluids were low, and there were multiple obvious condition issues. This vehicle was clearly not inspected, not reconditioned, and not ready for sale. That alone speaks volumes about their standards. Despite this, we were still willing to make a deal. What followed was one of the most dishonest and unprofessional dealership experiences I’ve had in years. The salesperson, Joey, made it immediately clear he had no interest in advocating for the buyer. Every concern was deflected with vague excuses about what the dealership “had in the car,” and we were given conflicting and misleading explanations about how the vehicle was acquired. If they are willing to be evasive about basic facts, it naturally raises the question of what else they are hiding. There was zero flexibility despite clear condition issues, and the sales approach relied entirely on pressure and stonewalling rather than transparency or value. Management never once attempted to engage, resolve concerns, or even introduce themselves. The manager couldn’t be bothered to step in and try to save a legitimate deal. Even the front desk interaction was cold and dismissive, as if customers were an inconvenience. I have purchased many vehicles and dealt with many dealerships. Alpha One Chevrolet stands out as one of the least transparent, least prepared, and most disrespectful operations I’ve encountered. They appear completely unprepared to work with informed buyers and instead rely on opacity, pressure, and top-of-market pricing for poorly presented inventory. If you enjoy being talked down to, pressured, and expected to overlook condition issues while overpaying, this dealership may be for you. If you value honesty, professionalism, and basic competence, do yourself a favor and go elsewhere.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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The experience was easy and no pressure, sale person listened to what we were looking for and helped us reach our goal and new car!

The experience was easy and no pressure, sale person listened to what we were looking for and helped us reach our goal and new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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From my first interaction until the completion of the purchase of my new car, my experience with this dealership was flawless. I would highly recommend this dealership to anyone.

From my first interaction until the completion of the purchase of my new car, my experience with this dealership was flawless. I would highly recommend this dealership to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The staff members were friendly and helpful. The service was fast than I expected. I give it a 5 star

The staff members were friendly and helpful. The service was fast than I expected. I give it a 5 star

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We had received a flyer from Miller Starnes Chevrolet Buick in Rockdale. The back read Strike it rich $25,000 lottery game and urged me to scratch off the three lines to see if I had won the $25,000. The middle of the three scratchers matched all 5 numbers needed to win. No other prizes or conditions were on the page. I took our salesperson through the flyer step by step and asked if he thought it was misleading he agreed that it was misleading and his comment was that was just marketing designed to bring us in. After experiencing this disappointment and embarrassment he actually expected us to by a car that was repossessed from one of our neighbors after taking time off from work to be told we were tricked by a clearly deceptive marketing ploy that promised we had won $25,000 and a chance at winning a new car that delivered neither. Do not do any business with someone as sneaky and underhanded as these people.

We had received a flyer from Miller Starnes Chevrolet Buick in Rockdale. The back read Strike it rich $25,000 lottery game and urged me to scratch off the three lines to see if I had won the $25,000. The middle of the three scratchers matched all 5 numbers needed to win. No other prizes or conditions were on the page. I took our salesperson through the flyer step by step and asked if he thought it was misleading he agreed that it was misleading and his comment was that was just marketing designed to bring us in. After experiencing this disappointment and embarrassment he actually expected us to by a car that was repossessed from one of our neighbors after taking time off from work to be told we were tricked by a clearly deceptive marketing ploy that promised we had won $25,000 and a chance at winning a new car that delivered neither. Do not do any business with someone as sneaky and underhanded as these people.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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