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Kearny Mesa Ford

(116 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–8:00pm 7:00am–5:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (866) 542-5807 (866) 542-5807
Used (866) 468-8451 (866) 468-8451
Service (877) 255-1773 (877) 255-1773

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kearny Mesa Ford from DealerRater.

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I was sold a ford ranger and they overpriced it by triple

I was sold a ford ranger and they overpriced it by triple of what it was actually worth for and now I will never do business with this company ever again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mark, thank you for your feedback. Our goal is always to provide the best customer service and we would like the opportunity to look into your claim. Please contact our General Sales Manager at aleighton@kearnymesaford.com.

Ricardo really made this dealership stand out with how he

Ricardo really made this dealership stand out with how he presents his self. Not only is he good at what he does but he is also very respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We finally received our brand new bronco(after nearly 2

We finally received our brand new bronco(after nearly 2 years from ordering date) we were soooo excited for this day. Ricardo was wonderful. He went above and beyond, came to pick us up from the train station. He was personable, and had the car all ready for us to take home. Kelly in Finance was extremely nice, and had a great attitude. Made our car buying experience very smooth. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Roman and his team are the absolute best.

Roman and his team are the absolute best. They took care of me from all aspects. The least hassle purchase I have ever made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just bought my new Bronco at Kearny Mesa Ford, and I

I just bought my new Bronco at Kearny Mesa Ford, and I had a great experience from beginning to end. Shoutout to Eric Bunch and John Yoshida for making my car buying experience easy and stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The whole KMF team was fantastic.

The whole KMF team was fantastic. Easiest car buying experience ever. I would highly recommend KMF for your next car buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Compre un carro que estaba fallando

La peor experiencia en. Comprar un carro 12/30/2022 compre una Ford f-150 2013 aquí en este concesionario. Y alas 2 semanas me empezó a fallar tirar aceite y oler aceite quemado.la lleve a su departamento de reparación y me avisan que tengo que pagar yo las reparación. Así que gente amigos si están por comprar un carro usado aquí. No lo recomiendo no pierdan su tiempo y dinero aquí. Quien me atendió y vendió fue Javier

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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David Garita was great!

David Garita was great! Even though my Maverick Hybrid was on massive back order, he would notify me of the latest status even though Ford also sent generic notices, adding that personal touch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

this was our 2nd buying experience at Kearney Meas Ford,

this was our 2nd buying experience at Kearney Meas Ford, and as with the first one it was very good! The salesperson was very attentive to our needs and answered all the questions we had. We would highly recommend this dealership and will purchase from here again......!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

UNACCEPTABLE LOWSY CUSTOMER SERVICE!!!

We brought our Fusion in for service. The quoted price increased each time we had a follow up call from the service advisor. When trying to reach a person always got voice mail, never a call back. After we got the final call that the car was ready for pick up & we paid in full for the service my husband was there for an hour, because they suddenly couldn't find our car keys. They called a Lyft to drive my husband home to get the second key from our house, when he came out of our house with the key the driver took off. I had to drive my husband over to KMF again. We complained to the Service Director, Brian Nelson about this horrible experience. The lost car key had our house keys on it & everybody has access to our house now. We need to change the lock to our house. After 2 days still no call back from Mr. Nelson. When calling it goes direct to VM. What bothers me is the lack of respect they pay to customers! I would never buy another car there! KEY STILL NOT FOUND!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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