Kearny Mesa Ford

Exelente servicio... Roman es super professional. Y la razon que seguimos comprando carros ahi... muchas gracias...

Picked up my new Bronco from Kearny Mesa Ford last Saturday. Couldn’t have had a better experience!! Thanks to Eric Bunch and Steve Etheredge it was a flawless process!! Everyone knows the Bronco wait has been almost 2 years now due to covid and other problems. KMF kept me informed the whole way! I never felt out of the loop. They did exactly what I asked with no pressure tactics or anything like that! I’m referring all my coworkers and friends to them!

good good good good good good good good good good good good good good good good

Easily the best dealership experience in 30+ years of buying mostly new (and sometimes used) cars. Entire process from placing the order to picking up the car and completing financing on the big day was smooth as silk. Time at the dealership was well spent: they covered all the important points, no pushy upselling, and got me out of there in good time.

Kearney Mesa Ford doesn't appreciate customers from out of San Diego county nor has any integrity. I found a 2022 Ford Maverick online and reached out to confirm availability. After receiving their price quote I agreed to it 100% without any negotiation. I only asked if it could be delivered to me as logistically it would be challenging. I did however say that I would figure it out if otherwise not the case. I've made prior purchases basically online for 2 other vehicles which where some distance and in Los Angeles county where traffic is much more horrendous than Orange County or San Diego traffic. I was provided a link to apply to Ford's site and this page asked which dealer was I going to go with which of course was Kearney Mesa Ford. Seconds after the submission the site said I was approved and to provide the reference number to the dealership which I did immediately. About an hour later I was told to fill out another online application but from Kearney Mesa's website because they can't get the initial one from Ford. I applied immediately and texted that it was good to go. Literally minutes later I'm being told that someone else is looking at the vehicle and if they don't proceed with the purchase it would be mine. I can say being upset is an understatement but I kept it cool and professional as getting angry gets no one anywhere. I called and spoke to the manager in which I was told I was given the wrong application and that the owner prefers to sell to San Diego residents. I was promised that the next vehicle would be mine which I know is a false promise as inventory of Mavericks and especially hybrids are going to be very challenging to acquire. And don't forget I was told SD folks get priorities so why would I be in line for another vehicle? I basically wasted my time and effort and now have 2 credit inquiries on my credit reports. Thank you...not!

Kearney Mesa Ford doesn't appreciate customers from out of San Diego county nor has any integrity. I found a 2022 Ford Maverick online and reached out to confirm availability. After receiving their price quote I agreed to it 100% without any negotiation. I only asked if it could be delivered to me as logistically it would be challenging. I did however say that I would figure it out if otherwise not the case. I've made prior purchases basically online for 2 other vehicles which where some distance and in Los Angeles county where traffic is much more horrendous than Orange County or San Diego traffic. I was provided a link to apply to Ford's site and this page asked which dealer was I going to go with which of course was Kearney Mesa Ford. Seconds after the submission the site said I was approved and to provide the reference number to the dealership which I did immediately. About an hour later I was told to fill out another online application but from Kearney Mesa's website because they can't get the initial one from Ford. I applied immediately and texted that it was good to go. Literally minutes later I'm being told that someone else is looking at the vehicle and if they don't proceed with the purchase it would be mine. I can say being upset is an understatement but I kept it cool and professional as getting angry gets no one anywhere. I called and spoke to the manager in which I was told I was given the wrong application and that the owner prefers to sell to San Diego residents. I was promised that the next vehicle would be mine which I know is a false promise as inventory of Mavericks and especially hybrids are going to be very challenging to acquire. And don't forget I was told SD folks get priorities so why would I be in line for another vehicle? I basically wasted my time and effort and now have 2 credit inquiries on my credit reports. Thank you...not!

We had a great experience Steve was was knowledgeable and friendly I would definitely recommend anyone interested in a Ford vehicle to see Steve Etheredge

It was a very positive experience to purchase a vehicle from Kearny Mesa Ford. From initial contact made through the website, to the return call from our sales person, and eventual purchase of a used car, we were very happy with the people at Kearny Mesa Ford. They are professional, listen, and make the buying experience fun. John was an absolute pleasure to work with in our purchase. Thank you.

The salespeople, Jonathan and Jay, were great to work with. Very helpful and answered all of my questions. Any issues I had with the finance department, they addressed them the issues in my favor.

Took there time to make me happy. Explain everything I asked. Worked with me to get a car payment I could handle. Very Friendly and helpful.