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BMW of Rockville

(2,926 reviews)
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 11:00am–5:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 720-8990 (877) 720-8990
Used (877) 722-7840 (877) 722-7840
Service (877) 723-0505 (877) 723-0505

Reviews

(2,926 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Rockville from DealerRater.

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I have good ~great impressions from your staff members

I have good ~great impressions from your staff members services - both customer services to me and maintenance services to the car - it is changed nicely - brightly clean inside & outside !! Thank you very much !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My new lease of a BMW x4 went smoothly.

My new lease of a BMW x4 went smoothly. Suvin made sure that all documentation was in order, including new tags. We also showed up earlier than planned and on a Saturday, and he still was able to help us promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent customer service.

excellent customer service. Emmanuel was easy to talk to and very efficient Unfortunately calling BMW was troublesome, hard to get through two times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

I had a great experience at BMW of Rockville.

I had a great experience at BMW of Rockville. Nelson Perreira was outstanding?very professional, attentive, and made sure everything was taken care of quickly and smoothly. The service was completed on time, and my car runs perfectly. Highly recommend Nelson and the entire BMW of Rockville team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Madeleine, thank you for your kind review; we are happy to pass along your comments to Nelson here at BMW of Rockville! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Service was very easy.

Service was very easy. Car was done early and Zachary was very professional and kept me informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Andrew, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

I had a great experience at BMW of Rockville.

I had a great experience at BMW of Rockville. Nelson Perreira was outstanding—very professional, attentive, and made sure everything was taken care of quickly and smoothly. The service was completed on time, and my car runs perfectly. Highly recommend Nelson and the entire BMW of Rockville team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Nelson here! Thanks so much for the warm recommendation of the team here at BMW of Rockville. Please let us know if there is anything else we can do for you; we are more than happy to help!

Excellent experience from sales through lease process.

Excellent experience from sales through lease process. I have bought many vehicles from Carlos Corredor and will probably do so again in the future. He doesn?t waste my time and I felt he was trying to get a deal that worked for me and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Andrew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

I have been taking my BMW X3 to this dealership since I

I have been taking my BMW X3 to this dealership since I bought. They have serviced my car since the beginning and I have to give a shout out to my Service Advisor Jared B. for being one of the best liaisons in this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you for taking to the time to make my BMW X3 live up to the BMW brand.

Wonderful buying experience, will absolutely come back

Wonderful buying experience, will absolutely come back for future purchases, thank you Suvin, you are the best, hope to see you very soon for my next car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Antonio, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Omar was amazing!

Omar was amazing! He took very good care of me and explained everything to me and answered my questions! Very fast and quick and very good service for my first time there! Definitely recommend Omar as your advisor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bryan, thanks so much for the warm recommendation of the team here at BMW of Rockville. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!