BMW of Rockville

William provided excellent customer service and professionalism! Great experience! I appreciate being provided with an Uber so I could get things done while my car was being serviced.

Experience one hopes to have one purchasing a vehicle. Not disappointed. Patrick Yuen was enthusiastic, informative and proactive in all respects throughout purchase cycle. Car was ordered from factory and we were able to not only follow the progress through MyGarage, but it was delivered ahead of schedule! Entire experience was excellent

Phenomenal client service by Suvin. Best in the biz. The car I wanted was found in CA and shipped to MD in a matter of days. Was in and out of the dealership very quickly.

Courteous service and friendly service advisor. Appointment making was simple and easy. Wait facility is nice and clean. The offered free coffee and bottle water is a plus.

I had an excellent experience purchasing my used car from BMW of Rockville. The process was quick and stress free. Brian and Anton were very thorough and knowledgeable. The BMW 4-Series I purchased was in perfect condition and I was in and out of the dealership in under 1.5 hours!

I have received a superb service from the adviser and financial team. They have completely addressed all of my concerns. Really grateful for the whole experience. Great job!

Excellent experience with Jonathan, he answered all my questions, the service was completed early and the car is running like new.

You are given excellent customer service until you buy the car.Beware get everything in writing for after services.There was a chip on the windshield and was promised to be repaired but my car purchase was already done so they have stopped responding to my emails. I wish they were more responsive as I have bitter taste in my mouth after excellent customer service.

I enjoyed the relaxed professionalism of Nicholas throughout the decisional and purchase process. His honesty was genuine and appreciated. Their attention to detail and willingness to revisit buyer concerns once out the door is ongoing and highly commendable. I couldn’t be more satisfied!

I had an absolutely outstanding experience purchasing my vehicle thanks to Christian and Anton. Christian, my salesperson, was incredibly knowledgeable, patient, and genuinely invested in making sure I found the right car for my needs. He made the entire process feel relaxed and pressure-free, which I truly appreciated. His professionalism and friendly demeanor set the tone from the moment I walked in. On the finance side, Anton was just as impressive. He walked me through every detail clearly, answered all my questions. You can tell he cares about doing right by his customer. Not just closing a deal. Together, Christian and Anton made what can often be a stressful experience feel smooth, transparent, and even enjoyable. I can?t recommend them highly enough!