Reviews
Great service from Javier
Javier was very helpful and friendly. The service was fast and highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carol, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Great Land Rover Service!
I had an issue with back lights on my LR4- stopped by the dealership to ask about replacing it and Adrian McKay immediately took care of the repair!!! He is always so helpful, knowledgeable and friendly- definitely the reason I keep coming back to Land Rover Hunt Valley service department. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Oil change
Very good experience overall they went the extra mile to fix a leak in my tire.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dean, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Range Rover
Very Professional. Transaction was completed according to the proposed schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
It was an easy process and Kenny was great to work with.
It was an easy process and Kenny was great to work with. The buying process was easy and fairly quick. It was a good price for the vehicle from research with low milage. The only issue was they were not able to give me much information on how to use certain items with the car as they are not a Volvo dealership, and we are still waiting on the service department to reach out to us as the service light is on in the car once we got it home stating that it needs to be serviced. We believed that they had done the service prior to the sale of the car. Only a week old, holiday thrown in there, so still working through it. All in all it was a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I stopped in on a rainy Saturday to schedule an oil
I stopped in on a rainy Saturday to schedule an oil change, and my rear wiper was not working. Tim, the service manager asked if i could wait a couple of minutes, and he would take the car back to be looked at. 10 minutes later he brought it back and he had it fixed, at no charge. Exceptional service!!! I brought the car in for an oil change on Tuesday, and waited while they serviced and washed my car. Exactly how long they said it would take, and the car looked beautiful. Their service was exceptional, and Adrian, my service advisor, did a great job! Very pleased with the service and customer service!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Range Rover Hunt Valley Service Dept
I purchased my Range Rover Sport in 2022 from Auto Nation, when I bring my vehicle in for routine service, Timothy Burke, Service Manager, and his team are very knowledgeable and hands on, if there is an issue he will have the Shop Foreman explain in detail. There are other dealerships closer to my residence but I travel 20 miles further due to the GREAT customer service I receive from his team !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Melina was super helpful in arranging for the service
Melina was super helpful in arranging for the service needed while we were going out of town. Very accommodating. Pleased with the service all around. When picking up my vehicle, Tim could not have been nicer. Left with a smile on my face for sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
It was a amazing experience having my bmw.
It was a amazing experience having my bmw. The staff dealt with me in an amazing manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mohammed, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Outstanding Service
George provided great service in a very timely manner. I was able to wait for my vehicle while they changed the oil and rotated the tires. I will be back for any future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Lee, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
