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Land Rover of Hunt Valley

(156 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (877) 727-1811 (877) 727-1811
Used (877) 727-4937 (877) 727-4937
Service (877) 728-2807 (877) 728-2807

Reviews

(156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Land Rover of Hunt Valley from DealerRater.

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Great experience, fast and efficient, Destinee was very

Great experience, fast and efficient, Destinee was very helpful. We were coming from Delaware, so we had asked to have all the paperwork ready to be signed and it was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

The service department is very professional.

The service department is very professional. They appended by routine maintenance and taken care of one small problem with my vehicle very efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

The service was quick and very personalized.

The service was quick and very personalized. The staff were very polite, welcoming and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Land Rover Jaguar Cockeysville MD Service Dept

My experience at AutoNation has been nothing less than spectacular!! Each and ever time I visit Land Rover /Jaguar of Cockeysville I'm treated with honesty and respect, Tim Burke and his team patiently explains the issues that has arise with my vehicle. I could not have asked for a better service experience, truly a refreshing !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Richard, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Best dealership in the state

I would recommend this dealership and the salesman Kenny Winston every time. Quality, Quick and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Land Rover Hunt Valley and we hope to be of service again in the future.

Good dealership and a pleasant buying experience.

Good dealership and a pleasant buying experience. Unfortunately I was misled on a recall completion status. Not a deal breaker but always a concern when something they said was done was not. What else was not done ?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Courteous and informative tech remembered all my

Courteous and informative tech remembered all my questions and had answers that was helpful in order for me to make decisions on my repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

very good and thorough service will come again for

very good and thorough service will come again for service and possibly purchase another vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

very attentive, kind, and punctual.

very attentive, kind, and punctual. service was great and did the job well will use the service dept again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Worst Company & Service Out there

Brought my car in for a timing chain replacement and a replacement of the turbo. When I got my car back the AC no longer worked and 24 hours later my engine overheated due the the belt breaking. The dealer took the position that this was not their fault and that the repairs would be on me. This company destroyed my car and has taken the stance that it is not their fault. Do not take your car to this dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Matthew, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 999-1235. We hope to hear from you.