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Southern Team Nissan of New River Valley

(1,122 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (540) 385-4256 (540) 385-4256
Used (540) 385-4257 (540) 385-4257
Service (540) 385-4258 (540) 385-4258

Reviews

(1,122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Team Nissan of New River Valley from DealerRater.

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Clean facility, the employees were very nice and

Clean facility, the employees were very nice and knowledgable. The buying experience was very enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Second time buying a vehicle from them.

Second time buying a vehicle from them. Have always used their service department. Great experience as always. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Hugh and Jared made the stressful process of buying a new

Hugh and Jared made the stressful process of buying a new car completely stress free. I had been to other dealerships looking at cars but it just didn’t feel right. Hugh was very upfront about the whole process and made me feel comfortable. I had a 100 questions and was uneasy about buying a new car. We had to wait a little but that just means they were busy because they are good at what they do. The process was super easy and they were both very down to earth and knowledgeable. Highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Great service.

Great service. Use drop off. Nice on weekends and after hours. Kept informed on status of repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Great customer service.

Great customer service. Easy to make appointments, great reminders and great service. Quick and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Great customer service.

Great customer service. Easy to make appointments, great reminders and great service. Quick and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Loved working with Bailey and Jaren.

Loved working with Bailey and Jaren. Both were so friendly and knowledgeable. I feel like they are great representatives of Southern Team Nissan! Love the Rogue too. It is easy to drive. Bailey gave me good instructions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

James Watty and the team at Southern Team are amazing to

James Watty and the team at Southern Team are amazing to work with. James is very knowledgeable and patient. James got us exactly what we needed and wanted without the stress that usually comes with car shopping. One of the best experiences I have had. Jared Repass was also wonderful to work with on the financing side. He was very understanding with our wishes and needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Love this dealership!

Love this dealership!! They are so helpful with every step to buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Mr Watty made my experience very easy.

Mr Watty made my experience very easy. He answered every question and when he said he would call be he did. Great person for the company. I will be using he again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!