Reviews
$65,000 CHECK — WELLS FARGO TOLD ME THE FUNDS WERE INITIALLY “UNCOLLECTIBLE.” I sold my Porsche to Porsche Hilton Head/AutoNation for $65,000 and was told the funds would be available immediately. They weren’t. I was given the check on August 26, deposited it on August 27, and the funds were not available until September 8... almost two weeks later. When I called Wells Fargo, I was told verbatim that the funds were “uncollectible.” The branch manager later told me there were concerns the funds would not be available, which resulted in an additional hold. Even the AutoNation representative told me the situation was “absurd.” What makes this even worse is that I specifically did NOT want to do business with Porsche Hilton Head again because of my previous horrible experience with them. An AutoNation representative reached out to me separately and initially presented himself as an individual interested in buying my Porsche. He later told me he worked for AutoNation, but it wasn't until the very end that I was presented with Porsche Hilton Head paperwork because AutoNation owns the dealership. At that point, I was exhausted by the entire process and just wanted it over with. So after specifically trying not to do business with Porsche Hilton Head, I unknowingly ended up doing business with them again... and somehow, this experience turned out to be even worse. I have a copy of the $65,000 check and documentation of the transaction. After these experiences, I would never do business with Porsche Hilton Head again.
$65,000 CHECK — WELLS FARGO TOLD ME THE FUNDS WERE INITIALLY “UNCOLLECTIBLE.” I sold my Porsche to Porsche Hilton Head/AutoNation for $65,000 and was told the funds would be available immediately. They weren’t. I was given the check on August 26, deposited it on August 27, and the funds were not available until September 8... almost two weeks later. When I called Wells Fargo, I was told verbatim that the funds were “uncollectible.” The branch manager later told me there were concerns the funds would not be available, which resulted in an additional hold. Even the AutoNation representative told me the situation was “absurd.” What makes this even worse is that I specifically did NOT want to do business with Porsche Hilton Head again because of my previous horrible experience with them. An AutoNation representative reached out to me separately and initially presented himself as an individual interested in buying my Porsche. He later told me he worked for AutoNation, but it wasn't until the very end that I was presented with Porsche Hilton Head paperwork because AutoNation owns the dealership. At that point, I was exhausted by the entire process and just wanted it over with. So after specifically trying not to do business with Porsche Hilton Head, I unknowingly ended up doing business with them again... and somehow, this experience turned out to be even worse. I have a copy of the $65,000 check and documentation of the transaction. After these experiences, I would never do business with Porsche Hilton Head again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I highly recommend the Porsche Hilton Head dealership! The entire team from service with Amy to the sales team with Devin Diggs was outstanding! They are knowledgeable, intelligent, professional and fun! The experience was quick, efficient and easy. Thank you!
I highly recommend the Porsche Hilton Head dealership! The entire team from service with Amy to the sales team with Devin Diggs was outstanding! They are knowledgeable, intelligent, professional and fun! The experience was quick, efficient and easy. Thank you!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Julie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Excellent communication from Amy and the pick up and drop off service was terrific. Only downside, the cost of a basic oil change/check the fluids and inspection service of nearly $3,000.00 is excessive.
Excellent communication from Amy and the pick up and drop off service was terrific. Only downside, the cost of a basic oil change/check the fluids and inspection service of nearly $3,000.00 is excessive.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chuck, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Extremely pleased with my experience with the professionalism, and courtesy by staff. Highly recommend this dealership for its excellence..
Extremely pleased with my experience with the professionalism, and courtesy by staff. Highly recommend this dealership for its excellence..
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Goban, we appreciate your recommendation of Porsche Hilton Head and we hope to be of service again in the future.
Third Porsche purchased and serviced here. Outstanding sales, exceptional service, professional team. Highly recommend Porsche Hilton Head!
Third Porsche purchased and serviced here. Outstanding sales, exceptional service, professional team. Highly recommend Porsche Hilton Head!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Porsche Hilton Head and we hope to be of service again in the future.
My Porsche Brand Ambassador, Emma, is the best. Attention to detail and updates give me such peace of mind. I highly recommend Emma and Porsche Hilton Head!
My Porsche Brand Ambassador, Emma, is the best. Attention to detail and updates give me such peace of mind. I highly recommend Emma and Porsche Hilton Head!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bev, we appreciate your recommendation of Porsche Hilton Head and we hope to be of service again in the future.
My service advisor Amy and the service department director Mike Lane are honest, friendly and a pleasure to deal with. I’ve had my cars serviced at Porsche HH for many years and have never had a problem.
My service advisor Amy and the service department director Mike Lane are honest, friendly and a pleasure to deal with. I’ve had my cars serviced at Porsche HH for many years and have never had a problem.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tom, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
This was hands down the best dealership experience I’ve ever had, from start to finish. I was initially pretty nervous about making an out-of-state purchase, but Chris and Andrew made the entire process completely flawless and stress-free. Chris is an exceptional salesperson—attentive, knowledgeable, and honest. I actually drove 2.5 hours to buy from this dealership purely because of the outstanding level of service Chris provided over the phone and online. He has officially earned my long-term business and will be my go-to person for any future purchases. If you are looking for a seamless buying experience, ask for Chris and Andrew. I couldn't recommend them more highly!
This was hands down the best dealership experience I’ve ever had, from start to finish. I was initially pretty nervous about making an out-of-state purchase, but Chris and Andrew made the entire process completely flawless and stress-free. Chris is an exceptional salesperson—attentive, knowledgeable, and honest. I actually drove 2.5 hours to buy from this dealership purely because of the outstanding level of service Chris provided over the phone and online. He has officially earned my long-term business and will be my go-to person for any future purchases. If you are looking for a seamless buying experience, ask for Chris and Andrew. I couldn't recommend them more highly!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ivan, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Hilton Head! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My first Porsche purchase and my first experience with Porsche in Hilton Head. It was a very positive one. Abigail in service greeted me with a smile and a big “ How are you today Mr. A…..”? My service appointment took less time than I expected. The showroom is really very nice. Modern yet comfortable. There are plenty of different models available to see in air conditioned comfort. Everyone seems happy to be there. A big difference from Chevy dealership I use for my truck in Pooler Georgia. We look forward to our continuing relationship with Porsche of Hilton Head.
My first Porsche purchase and my first experience with Porsche in Hilton Head. It was a very positive one. Abigail in service greeted me with a smile and a big “ How are you today Mr. A…..”? My service appointment took less time than I expected. The showroom is really very nice. Modern yet comfortable. There are plenty of different models available to see in air conditioned comfort. Everyone seems happy to be there. A big difference from Chevy dealership I use for my truck in Pooler Georgia. We look forward to our continuing relationship with Porsche of Hilton Head.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Anthony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Very professional, no pressure. Felt like they really listened and responded to all my concerns.
Very professional, no pressure. Felt like they really listened and responded to all my concerns.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!