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Birmingham Auto Auction

(14 reviews)

Reviews

(14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Birmingham Auto Auction from DealerRater.

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We’re lucky we didn’t have a wreck from a car we

We’re lucky we didn’t have a wreck from a car we purchased here. We were looking for a first car for our daughter when we found a reasonably-priced listing at Birmingham Auto Auction. I should have listened to my gut and left when the guy on the lot had to jump the car we were interested in b/c it “was cold” the previous night. It appears they’re letting the batteries drain to clear the codes long enough for a test drive. After we signed all the as-is paperwork and cranked the car to drive the hours-long drive back home, the dash lit up like a Christmas tree. We ended up having to have the entire ABS system replaced after we (luckily) got the car home and took it to the dealer. Please avoid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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Not much to say at this time I wasn’t approved or or it

Not much to say at this time I wasn’t approved or or it seems like nothing could be done in my situation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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Stay away they sell lemons bought a SUV from them that

Stay away they sell lemons bought a SUV from them that now needs a motor. I had the car less than a year sent 10,000 in something in cash for a lemon .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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The car that I purchased was behind in taxes and the

The car that I purchased was behind in taxes and the dealership did not reimburse for tag registration. Also, tires were bald. I would not recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
6 people out of 7 found this review helpful. Did you?
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Do not shop at this dealership if you value customer

Do not shop at this dealership if you value customer service they will never call you back and if you don't have cash they look at you like you don't even matter. Do not show up at this place if you value customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
8 people out of 8 found this review helpful. Did you?
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Ask for the availability and the Carfax.

Ask for the availability and the Carfax. Two days later, they said it was available no Carfax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 4 found this review helpful. Did you?
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No one has called me yet!

No one has called me yet!!!! Guess my credit score is too low. Didn’t get a chance to even see!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 3 found this review helpful. Did you?
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Inventory is good , scheduling is good, financial very

Inventory is good , scheduling is good, financial very workability, location is easier fine , pricing is below mark prices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I Truly Love this company.

I Truly Love this company. They offer great discounts. I'm considering buying a car from them. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don't purchase a vehicle from these people.

These people are rip offs. I advise anyone who attemp to purchase a vehicle from these people. To not they are basically stealing people money. And selling lemons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
12 people out of 14 found this review helpful. Did you?
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