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Birmingham Auto Auction

(14 reviews)

Reviews

(14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Birmingham Auto Auction from DealerRater.

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I loved the sales folks.

I loved the sales folks. In particular, Sam and Jolynn were wonderful. I purchased a different truck than the one at BAA, but I will go back next time I want to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Called a week prior to driving across town wasting my

Called a week prior to driving across town wasting my time and gas to look at a vehicle they have on their website but not on their lot. The vehicle has been gone over a month and still up on their website. I was also told to ask for an employee who was not present the day I came and I had told the receptionist the day I was planning on showing up. She should have filled my gas tank for such a waste.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to buy your used vehicle.

This is a great location to buy your vehicles. They offer a wide variety selection of cars trucks and suv and they have multiple financing agencies that will put you in a car. They also have a public auction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I never was contacted back from them but maybe the car

I never was contacted back from them but maybe the car wasn't available anymore.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.