Audi Tampa

Me and my wife brought her 2022 A3 Audio for a inspection due to it not starting. Once we arrived we informed them that I had to have it towed there due to non starting. 24 hours later ther was no response only a text message the vehicle needed a battery and two front tires. I was reluctant about the tires but my wife asked for them. So we decided to get the two tires. After another 24 hours we had to read a text from the dealership that the tires had been replaced. Upon arrival we were greeted with a bill of $1450.00 for two tires a battery and an unauthorized wheel alignment that cost $350.00. When do you need a wheel alignment for replacing two tires which should only need balancing. This dealership is totally awful, disrespectful and a total rip off. They performed a totally unnecessary alignment without permission and it cost $350.00. That is totally high way robbery and I would not recommend anyone use this rip off service at Audi of Tampa. I will continue to spread the word about this robbery.

I bought a 2019 GMC Canyon from Audi Tampa and had a great experience from start to finish. Alex was my salesman and was genuinely helpful throughout. No pressure, straight answers, and he made a first-time truck purchase easy. Where they really stood out was what happened after. The AC went out the morning after I bought it which is part of the risk you take buying a used vehicle. The truck was sold as-is, which means they were under no obligation to do anything at all. They could have left me in the dust and they'd have been well within their rights. Instead, Solomon and Richard took the time to walk me through my options and were upfront with me the whole way. Roger, the general manager, sat down with me, listened, and made it right. They're covering the repair. They also gave me a loaner at no cost while the truck was in the shop, so I was never stuck without a vehicle. They didn't just meet the bar, they went past it when they didn't have to. If you're looking for a vehicle, I highly recommend Audi Tampa.

This dealership is terrible. My car has been with them for a week. The communication is terrible. I have no idea when the car will be ready. This is a luxury car brand and I’ve been getting the runaround for a week. I would not recommend going to Audi Tampa. They haven’t even offered me a loaner, I’ve been taking Ubers all over town for a week

Bait and switch. Showed one car and said it was sold the I found it another one of there dealerships. No help from them. Bought it

I am extremely disappointed with my experience at Tampa Audi. My Audi S5 has only 15,000 miles on it, yet the tires are already worn out. I brought the vehicle in expecting the issue to be addressed under warranty, but they refused to honor it. For a luxury vehicle with such low mileage, I expected much better quality and customer service. Instead of standing behind their product, I was left paying for what I believe is a premature tire wear issue. I expected Audi to take responsibility, but they did not. Based on my experience, I cannot recommend Tampa Audi. If customer satisfaction and standing behind your products matter to you, you may want to consider another dealership.

I traded in my vehicle and Tampa Audi didn’t process the paperwork. I received a letter from the DMV saying that was going to have my license suspended because I didn’t have insurance on the vehicle. I had to go to the dmv and sit for 2 hours and get it fixed. Bad business on Tampa Audi’s part.

Well this is a very disappointed dealership as more of the dealer I always give al the information to the sales staff and ask for the OTE price of the vehicle so I’m know where I am. I was about to buy a Toyota 4Runner 2018 with 93.000 miles and ask the OTE price cause the web says $30.990 the guy Araz Bayatmaku told me around $32k I told him excellent he sent me the application and he told me they could give a nice rate cause u told I was already approve for another 2018 4 runner in Autonation. Next day he call and tell me the rate was 18% and then the manager Richard Bowen out the OTE price in $37.000 that’s abusive $5k in just fees??? Hey I recommend STRONGLY GET THE xxxx OUT OF THAT DEALERSHIP bunch of liars incompetent thieves!

They were quick to respond to my inquiry. My questions were answered to my satisfaction.

They are too sales motivated. I came in for an inspection and oil change on my 1 year old Audi Q5. Christina tried to convince me I needed $1500 of additional services to maintain my car. Her quote was based on 20,000 miles when I only had 10,000. She also had to hand write certain “upgrades” and the pricing because “they wouldn’t show up when she printed it out”— I imagine that money might just get pocketed by her and not be going towards any services for my car at all. She also stood over my shoulder and kept talking about my nails when I tried to read the contract before I signed off. It seemed like she didn’t want me to be able to read it. I wasn’t responding to her except for “thank you” and she wouldn’t stop taking or standing over me. Terrible experience overall. I won’t go back for oil changes or inspections until the future. Be really careful here. The Tampa salespeople are snakes. I ended up purchasing my Audi Q5 in Orlando because the Tampa dealership insisted they didn’t have any black Audi Q5 anywhere in Florida so I needed to buy used. It’s was a complete lie. There was a black Audi Q5 listed on the Audi website in Orlando. I left the Tampa dealership and purchased from Orlando the next day. The Tampa salesman tried to sell me a new Q5 in another color, but he quoted me $5000 more than Orlando. There was no chance I was ever going to buy from Tampa. They’re terrible sales people.

Roger Balan, GM at Audi of Tampa, handled a serious safety concern in an unacceptable way. The morning I was scheduled to pick up a vehicle I had left for detailing, Progressive flagged an open safety recall when I added the VIN to my insurance. I confirmed it on BMW USA’s official VIN recall page: engine starter recall, Remedy not available, issued Sep. 23, 2025 (campaign 25V-636), with safety-risk language including potential thermal event/fire even when parked. When I called to discuss options, the GM denied there was a recall and offered no helpful solutions or written confirmation. I had already paid $4,000 down, and after delays the refund was pushed to a check by mail. This was not the level of professionalism expected from a luxury-branded dealership.