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S&L Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of S&L Ford from DealerRater.

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Nothing but great things to say about S&L!

Nothing but great things to say about S&L! Scott was so amazing, he was super informative, supportive with all my questions, and very patient! I could not be happier with my new ride! Unbelievable condition(basically new) and at a fantastic price!

Nothing but great things to say about S&L!

Nothing but great things to say about S&L! Scott was so amazing, he was super informative, supportive with all my questions, and very patient! I could not be happier with my new ride! Unbelievable condition(basically new) and at a fantastic price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Vehicle I was interested in wasn't even available, just

Vehicle I was interested in wasn't even available, just trying to drum up business for a janky dealership, offered me a ridiculous trade in offer, complete waste of time, will only speak to known and established dealerships in the future.

Vehicle I was interested in wasn't even available, just

Vehicle I was interested in wasn't even available, just trying to drum up business for a janky dealership, offered me a ridiculous trade in offer, complete waste of time, will only speak to known and established dealerships in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Poor service department.

In my opinion the personal running the service counter have no concept of customer service. On September 21 I was at the Bellin clinic in Oconto Falls when my battery failed. I called S&L and the could not help and was told to call Ford roadside assistance. I asked a for a battery jump from another patient at the clinic. I drove to S&L to purchase a new battery, the service representative didn’t offer any assistance other than tell where I could buy the battery. Today my wife was in Oconto Falls when the low tire pressure light came on, she stopped by S&L. The service manager said he could not fit her in, he looked at the tires and said they looked fine likely a bad sensor. When my wife got home I checked the tires and left rear was 24 pounds. I have purchased 3 new vehicles in the last 7 years from Peterson Ford

Poor service department.

In my opinion the personal running the service counter have no concept of customer service. On September 21 I was at the Bellin clinic in Oconto Falls when my battery failed. I called S&L and the could not help and was told to call Ford roadside assistance. I asked a for a battery jump from another patient at the clinic. I drove to S&L to purchase a new battery, the service representative didn’t offer any assistance other than tell where I could buy the battery. Today my wife was in Oconto Falls when the low tire pressure light came on, she stopped by S&L. The service manager said he could not fit her in, he looked at the tires and said they looked fine likely a bad sensor. When my wife got home I checked the tires and left rear was 24 pounds. I have purchased 3 new vehicles in the last 7 years from Peterson Ford

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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