Legacy Auto Group

Buyers beware. I had an appointment scheduled to see a specific car, but on the day of the appointment they told me it was no longer available and said they had a similar one instead. After driving an hour and a half to get there, we found out that car wasn’t available either. They had also removed the financing option we discussed days earlier. No one informed us before we made the long trip. Very unprofessional and rude. I would not recommend coming here.

My husband is wanting to purchase a mini coup ($8995) from this dealership. When I spoke with Mike about the PO, he tacked on a service contract fee of $1995 and $995 for "accessories". When I asked about the "accessory" charge, Mike could not explain what that was. I would not recommend purchasing from this dealership.

They are slow to respond, once they do respond, they can’t be trusted. One person tells you that they can work with you for a cash deal and the next person says “we never negotiate on prices” which would make them the first used car dealer in history not to negotiate on prices. Save yourself the trouble.

Best prices in SoCal! Great customer service. Came here with a trade found great selection of inventory ended up with a great deal, financing was easy everyone was so helpful, Thank you Moses for all your help. Will definitely recommend to all friends and family.

Highly recommend, great selection of cars, very reasonable prices and excellent customer service. We’ve been in the market for a new suv and Legacy Auto Group helped made the whole process easy. We’ve got a great Hyundai Tuscon eventually and can’t be more thankful. Will refer friends and family.

FALSE ADVERTISEMENT!!!! Visited the dealership on 8/10 to test drive a vehicle after extensive vehicle research. The vehicle was is fair condition needing only minor repairs and I intended to purchase it that day. After the test drive, I asked the salesman the price of the vehicle to which he pulled his phone from his pocket and quoted me $800 over the advertised price. I had viewed this vehicle across multiple platforms including cars.com, autotrader.com, as well as the lots on website all of which advertise the vehicle for $800 less than what the salesman quoted me. When I asked why the price was higher the salesman simply blew it off. I checked all three platforms again the following day and the price is still $800 less than the salesman quoted me as advertised. Do not go to this dealership.

bait and switch. Drove 1 hr and 20 minutes. Had me inside the car I was interested in. Then I'm told "the manager just called me and told me this car is sold" . lol. Obvious bc they were already selling me on another car during text exchanges and when I got there.

Be careful. This is one of the most unprofessional businesses ever. They use predatory and deceptive sales tactics. Yo-Yo Financing. Be careful.

Immoral and unethical. Be prepared for them to lure you in with low prices then raise them the minute you make an appointment or show interest--very bait and switch. I can't believe I almost got in my car to drive a significant distance... I was not informed of the price increase when they called and text to confirm my appointment, but luckily I pulled up the listing one final time only to see a dramatic increase. Kind of unbelievable... Definitely an untrustworthy company... zero integrity...

The sales rep was courteous and professional - not pushy, made us feel comfortable. Seemed truly concerned about our wishes.