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Romeo Auto Outlet

(16 reviews)
Visit Romeo Auto Outlet
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00am
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

Inventory

See all 73 vehicles from this dealership.

About our dealership

After over 50 years in the automotive industry, we know that there are many places you can purchase your next vehicle, and we want to personally thank you for considering the Romeo Auto Outlet. Here are just a few reasons why we believe you will be a completely satisfied, and a lifelong member of the Romeo Auto Family. Great people, highly trained, professional, courteous, and ethical staff. Many of our employees have years of experience, whether it’s our sales, service, or parts personnel you will find high-quality people eager to satisfy your needs.

Service center

Phone number (518) 480-2719

Service hours

Monday
8:00am–5:00am
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Romeo Auto Outlet from DealerRater.

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I had a great experience at Romeo Auto, I recommend going there and talking to Jerry if you need a car.

I had a great experience at Romeo Auto, I recommend going there and talking to Jerry if you need a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joseph, thank you for sharing your experience at Romeo Auto Outlet. I am glad Jerry was able to help make your visit a great one. We appreciate your recommendation and hope you enjoy your new vehicle.

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Thank you to Steve, Zack and Dave for their excellent help with my new purchase. Very pleased with ZED.

Thank you to Steve, Zack and Dave for their excellent help with my new purchase. Very pleased with ZED.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, It’s great to hear Steve, Zack, and Dave were able to assist you with your new purchase and make the process a positive one. We appreciate you taking the time to share your experience.

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Colin was easy to work with and made the truck buy smooth and easy as possible

Colin was easy to work with and made the truck buy smooth and easy as possible

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Andre, it’s great to hear Colin made your truck purchase such a smooth experience. We’re glad everything felt easy and comfortable from start to finish at Romeo Auto Outlet. Wishing you many great miles in your new truck.

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Collin did an awesome job with the sale, keeping things organized and very laid back and made sure I wasn’t pressured into a vehicle. Wanted to make sure it was what I wanted and needed and highly recommend!

Collin did an awesome job with the sale, keeping things organized and very laid back and made sure I wasn’t pressured into a vehicle. Wanted to make sure it was what I wanted and needed and highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Patrick, thank you for sharing your experience with Romeo Auto Outlet. We’re thrilled to hear Collin made the process smooth and stress-free while helping you find the right vehicle. Your recommendation means a lot, and we appreciate you taking the time to share your feedback!

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Collin at Romeo Auto Outlet is the guy to go see when buying a used car, A+++ experience! Highly recommended!

Collin at Romeo Auto Outlet is the guy to go see when buying a used car, A+++ experience! Highly recommended!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tom, we’re glad to hear about your experience at Romeo Auto Outlet. It’s great to know Collin made your used car purchase such a positive one. Thank you for sharing your recommendation!

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My sales person Jackson was very helpful with my purchase of my 2023Silverado everything done in one day awesome! If you're looking for trucks this the place to go kudos Romeo team.🌝🌝

My sales person Jackson was very helpful with my purchase of my 2023Silverado everything done in one day awesome! If you're looking for trucks this the place to go kudos Romeo team.🌝🌝

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for sharing your experience with Romeo Auto Outlet. It’s great to hear Jackson made your truck purchase smooth and that everything was completed in one day. We’re glad you’re enjoying your Silverado and appreciate the kind words for our team.

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Steven Ball was my sales person for the purchase of a used RAV4. I have to say I was impressed with the knowledge, Efficiency, hard work, speed, and general reliability of Steven to execute. He also has a highly efficient team around him. My experience was quite good. The same day I looked at the car. I drove the car home.

Steven Ball was my sales person for the purchase of a used RAV4. I have to say I was impressed with the knowledge, Efficiency, hard work, speed, and general reliability of Steven to execute. He also has a highly efficient team around him. My experience was quite good. The same day I looked at the car. I drove the car home.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bill, thank you for sharing such thoughtful feedback about your experience at Romeo Auto Outlet. We are glad to hear Steven Ball made such a strong impression with his knowledge, efficiency, and dedication throughout your RAV4 purchase. It is great to know the process moved quickly and smoothly from start to finish, allowing you to drive home the same day. We appreciate you choosing Romeo Auto Outlet and wish you many enjoyable miles ahead.

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Easy to work with. Fair pricing. Very efficient process overall. Jackson was very helpful and more knowledgeable than I'm used to on what was a very esoteric vehicle (BMW iX). They also arranged financing with a better rate than I expected.

Easy to work with. Fair pricing. Very efficient process overall. Jackson was very helpful and more knowledgeable than I'm used to on what was a very esoteric vehicle (BMW iX). They also arranged financing with a better rate than I expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ed, it’s great to hear that your experience at Romeo Auto Outlet was smooth and efficient. I’m glad Jackson was able to help and share his knowledge on your BMW iX, and it’s awesome that we were able to get you a financing rate better than expected. Thank you for taking the time to share your experience.

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Jackson from Romeo was very easy to work with ,got all my questions answered and had me in a truck the same day !

Jackson from Romeo was very easy to work with ,got all my questions answered and had me in a truck the same day !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, It’s great to hear how smoothly everything went! Jackson will be happy to know he was able to answer all your questions and get you into a truck so quickly. We really appreciate you choosing Romeo Auto Outlet.

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Although I had a great experience with my salesman Marshall, I am very annoyed and frustrated that they have not provided the documentation that I have requested and left numerous voicemails and will be making a complaint with the BBB and likely will result in never going to them ever again nor will I recommend them to my family and friends

Although I had a great experience with my salesman Marshall, I am very annoyed and frustrated that they have not provided the documentation that I have requested and left numerous voicemails and will be making a complaint with the BBB and likely will result in never going to them ever again nor will I recommend them to my family and friends

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, We’re glad to hear that Marshall provided great service. However, we sincerely apologize for the frustration you’ve encountered with the documentation request. We understand how important this is and would like to resolve it as quickly as possible. Please contact Patty Romeo-VanDyke at 518-741-8790, and she will assist you in getting the necessary documentation and addressing your concerns. We value your feedback and hope to have the opportunity to make this right.

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