Reviews
Great professional classy dealership unbelievable staff
Great professional classy dealership unbelievable staff clean refreshments everything new xar displayed just perfect great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service department.
Great service department. Marc is always very responsive and helpful. He completely explains everything & goes above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so helpful during your experience here at Ira Acura Westwood. Feel free to reach out to us if you need anything. Have a wonderful day.
Fine but a little longer than indicated.
Fine but a little longer than indicated. Pleasant atmosphere where you wait. Clean facilities Customer service rep Mathew was lovely to deal with. Car was washed and cleaned after service. Loved that
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Linda, thank you for your kind review; we are happy to pass along your comments to Mathew here at Ira Acura Westwood! Please don't hesitate to reach out if there's anything additional we can do for you.
Good amenities.
Good amenities. Good communication. Car serviced promptly. Service representative was thorough and documented everything. Will visit again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My service specialist George was very professional and
My service specialist George was very professional and provided me with a great service. I will recommend anyone to come by and have their car service here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Disnaida, thank you for your kind review; we are happy to pass along your comments to the George here at Ira Acura Westwood! Please don't hesitate to reach out if there's anything additional we can do for you.
Always wonderful service at Ira Acura.
Always wonderful service at Ira Acura. Steven Jolly was so helpful, friendly and knowledgeable. He is an asset to your service department. Also, I come back to Ira because your service is honest and you don’t recommend services I don’t need. I trust Ira Acura.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Nancy, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, always.
Great service, always. Honest and doesn?t sell services you don?t need. Friendly and knowledgeable staff. Steven Jolly is a gem. Service was done quickly. I wouldn?t bring my car anywhere else. I highly recommend Ira Acura.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nancy, thank you for your kind review; we are happy to pass along your comments to Steven here at Ira Acura Westwood! Please don't hesitate to reach out if there's anything additional we can do for you.
I did not appreciate the upsell.
I did not appreciate the upsell. A lot of recommendations that I did not need.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Joseph Sacchetti Service Manager Ira Acura Westwood (508) 921-1921 jsacchetti@iraacura.com
Great service as usual!
Great service as usual! They had the parts for the recall. Every service advisor has been great. The amenities are decent and service is usually done quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very professional, advisor was great.
Very professional, advisor was great. Dealership was very nice and clean. I would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.