Reviews
Helpful, kind,knowledgeable staff.
Helpful, kind,knowledgeable staff. Seamless purchase. I never felt pressured. And very happy with my choice. Trevor was an awesome sales professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent customer services from the sales
Excellent customer services from the sales representatives to the services crew they are the best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Edneia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Timely service completion and courteous,, knowledgeable
Timely service completion and courteous,, knowledgeable Service Staffer (George). Good use of texting to provide status updates to keep me informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
Always a pleasure bringing my car in.
Always a pleasure bringing my car in. Everyone is polite and professional. I have bought four Acuras here and I guess that says it all!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carole, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Everyone was so pleasant.
Everyone was so pleasant. I was able to get coffee while I waited which didn?t feel long at all. I will always return to this location
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Melissa, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service!
Excellent service! This place doesn?t give me anxiety like I?d get going to Infiniti. Respectful staff and accommodations are comfortable. So happy with my Acura and service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Laura, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Acura Westwood. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Took my car for an Oil change and Wheel Alignment.
Took my car for an Oil change and Wheel Alignment. They also clean my car very thoroughly inside and out for free. Noah, one of service representatives, was great, he explained all needed services very detail. Seemed to be very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding service!
Outstanding service! Always dependable, knowledgeable, and courteous. Noah Stern has been a trusted service adviser for years—truly goes above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
We needed to replace bad batteries.
We needed to replace bad batteries. The service was provided immediately on demand and with great quality. Noah Stern represents Acura of Westwood so well! We use his services for many years and are very happy to have Noah as our ?go to? person whenever something is wrong with our car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marina, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, attentive to detail.
Great service, attentive to detail. Staff very pleasant, kind and courteous. Steve Jolly was very professional and helpful. He truly listened to my questions and concerns regarding my vehicle. Thank you for a very pleasant and professional experience. My car is now running fine. Thank you very much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass your comments to Steve Jolly here at Ira Acura Westwood! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you, pleasure doing business with IRA Acura.