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Ira Acura Westwood

(1,818 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (508) 589-7369 (508) 589-7369
Used (508) 589-7681 (508) 589-7681
Service (508) 544-0002 (508) 544-0002

Reviews

(1,818 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Acura Westwood from DealerRater.

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Excellent in all aspects.

Excellent in all aspects. Service is top notch. Pleasant and clean and friendly. On time service and helpful staff. Free car wash and vacuum too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Frank, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

I went in for my first service today.

I went in for my first service today. Marc Cesar?s was my service advisor. Marc was very friendly and professional he took me in right away explained what my service included and offered me coffee, water and snacks. The work was done in a timely manner and they even included a complimentary car wash and vacuum .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cynthia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I so appreciate Mark.

I so appreciate Mark. He is responsive, knowledgeable, and attentive. I was in and out in record time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found Mark to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Always happy with the service and treatment at Ira Acura.

Always happy with the service and treatment at Ira Acura. No reason to take my car anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Tom, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

This dealership is always professional and very

This dealership is always professional and very courteous. The staff is knowledgeable and they get straight to the point, no time wasted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Ira Acura Westwood. We're happy we could meet your expectations! We look forward to your next visit! Take care!

My first time with the Acura service center.

My first time with the Acura service center. I called last night with my “problems” I got an appointment for the next day! Marc was very helpful and amazing! Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found Marc to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out to us if there's anything more we can do!

Today I went to this car dealership location for my

Today I went to this car dealership location for my repairing service. I was going to do my oil change and 4 wheel alignment but the service sale advisor really did a amazing job for offering me suggestions what I need to be done. He did went over very clearly and concise that I understood and I could add on some extra repairs for my car. This is the best auto repairing service that I ever had received before. He is totally 100/100. His name is Marc Cesare.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! Please don't hesitate to reach out if there's anything additional we can do for you.

Great service.

Great service. My questions were answered. I had a clear explanation. No addition services were provided until I reviewed and agreed to it. Having a ride from and to the dealership was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Yeugeniya, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Noah my service person was very friendly and courteous,

Noah my service person was very friendly and courteous, Noah explained in detail what was being done and kept me informed on the status of my repairs. Everyone involved on the overall process was friendly and helpful. I have been a customer of this dealership for many years and would recommend them to anyone looking to buy or have your car serviced there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joseph, thank you for your kind review; we are happy to pass along your comments to the Noah here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

Excellent experience overall!

Excellent experience overall! Appreciate the attention, clear communication, and high level of professionalism from the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!