Reviews
The process of repairing my car went very well.
The process of repairing my car went very well. The customer representative agent was very professional and helpful. The repair technicians diagnosed all the issues on the car. I was given good recommendations. I was given a loaner because the repairs were going to take some time. After I got my car back, I was very satisfied. Overall I had a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Martin, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
They took great care of my car for all of service I came
They took great care of my car for all of service I came in for. Very professional and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Customer service was top notch .
Customer service was top notch . Made my movements comfortable with a loaner. My service advisor is the most pleasant person I?ve ever come in contact with. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
George is great!
George is great! I had some additional work come up that my car needed and he advised me on which ones I should prioritize first and even ways I can finance the cost which was very important
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found George to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
George in the service department is great.
George in the service department is great. Knowledgeable and takes the time to explain things. I try to get him when I go
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about George. Please let us know if there is anything else we can do for you; we are more than happy to help!
able to get in and out quickly with a loaner, work was
able to get in and out quickly with a loaner, work was performed efficiently, and I was kept informed along the way. Checkout was also smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Aaron, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Fast appointment….
Fast appointment…..excellent service…..no car wash tho for some reason…..and Lyft even picked me up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Customer service was excellent!
Customer service was excellent! They kept me updated with the service while waiting. Explained in detail what was serviced on the vehicle. Also what the cost would be.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Maria, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
My advisor Steven Jolly was great and explained
My advisor Steven Jolly was great and explained everything. They fixed the problem and everything thing was done in a timely manner without even having an appointment scheduled.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Cristina, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I went in for a recall on my Integra.
I went in for a recall on my Integra. Justin got me into a loaner quickly. Car was ready later that day as expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello David, we appreciate you taking the time to leave us this feedback. We hope you have a great day!