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Spitzer CJDR Mansfield

(2,674 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Parker was awesome to work with, I would go back to do

Parker was awesome to work with, I would go back to do business with him. Overall great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review! Parker will be delighted to hear of your kind words and to know how confident you are in his efforts. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Service was great and fast!

Service was great and fast! No complaints at all. I Like the free car wash! Everyone was friendly

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service.

Great service, great job of fluid replacement and fuel

Great service, great job of fluid replacement and fuel line cleaning, Cherokee ran great during our trip to NC

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Thank you and safe travels!

Great customer service , been using for years!

Great customer service , been using for years!!! Kendra is very attentive and cares about her customers

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Kendra consistently takes great care of you. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Enjoyable, knowledgeable, friendly , polite, goes above

Enjoyable, knowledgeable, friendly , polite, goes above and beyond! Recommend to everyone. Service is GREAT!!!!!! Love this dealership!!!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review and recommendation! Providing a 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

I reached out to the dealership after hours.

I reached out to the dealership after hours. Luke contacted me the minute that the dealership opened and got me scheduled to meet him. Luke sold me a 2021 Honda Pilot and allowed me to trade in my 2019 Jeep. This is a big upgrade for our family. Luke was polite, respectful, honest and more than fair during the whole process. Luke helped me out as a fellow veteran and I can't be happier.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Honda Pilot! We are so appreciative of the opportunity to work with you, and we are glad that Luke took exceptional care of you. It is our pleasure to assist you in any way possible. We thank you for your positive review and w wish you and your family the safest of travels until we meet again!

Walked me through all service items that were needed

Walked me through all service items that were needed Excellent leader in the service dept

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Steven was the young man who helped me—the first time I

Steven was the young man who helped me—the first time I met him. He was very efficient. My car was ready to go in a reasonable amount of time. The only suggestion I would have is that they would wipe down the car after washing it. The car wash is a very nice perk but the droplets of water collect dust if they aren’t wiped off. As I tried to submit this review, i couldn’t just click submit. I had to go thru a bunch of nonsense. I am tired of the nonsense.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Davis, Thank you for sharing this review with us. Steven and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

Very conscious of my time, kept me informed.

Very conscious of my time, kept me informed. Very conscious of my time, kept me informed. Nice waiting area.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

CJD, Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day. We look forward to the next opportunity to serve you again.

The staff was very friendly and helpful.

The staff was very friendly and helpful. They were willing to work with me to meet all of my requirements and seemed happy to do it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ken, Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again.