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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Colten was able to get us in quickly so that we could use

Colten was able to get us in quickly so that we could use our reward points before they expired. The service was done quickly, and everything works great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Shelly, Thank you so much for your excellent review about Colton! It is always our goal to provide our guests with top-quality experiences. We appreciate your business. Please do not hesitate to let us know how our team may serve you again!

It’s a nice dealership and got me into a truck after

It’s a nice dealership and got me into a truck after looking for a year

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate you taking the time to leave this 5-star review, and truly appreciate the feedback! Please con not hesitate to reach back out to us. Take care!

They had the car we were looking for, the salesman was

They had the car we were looking for, the salesman was very courteous and helpful.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We greatly appreciate the opportunity to work with you, and to provided you with a smooth, top-notch experience! Thank you so much for your positive review.

They found the problem even though there was no code or

They found the problem even though there was no code or dashboard lights to help them locate or narrow down the issue. Great job finding and explaining what the problem was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We are happy to hear that our team could provide you with 5-star service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to let us know!

They are always helpful and understanding and explain

They are always helpful and understanding and explain everything to me . They always get me in as soon as they can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! Your satisfaction means so much to us. We wish you safe travels, and hope that you continue to choose us for all of your future automotive needs!

I had an oil change done.

I had an oil change done. I was in and out in 20-30 minutes. Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving our team this 5-star rating! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

And they had my vehicle done in a very timely manner.

And they had my vehicle done in a very timely manner. They offered to wash the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are always happy to provide you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to seeing you again!

This was my very first time at a car dealership and I

This was my very first time at a car dealership and I thought it would be a rough experience and/or a lot of trying to convince me to just get the car no matter what so the employee could get the commission, but to my surprise I was treated with great customer service. Remington Thompson is who helped me and he made the experience light, fun, easy, and just all around a great experience. I would totally recommend him and Spitzer of Mansfield to anyone ! Keep up the great work and thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this amazing review! We are honored that you confided in us with your automotive needs, and overjoyed that Remington provided you with the A+ service that you so much deserve! Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call!

Was very pleased with both the parts department and the

Was very pleased with both the parts department and the service dept. Both departments were very efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving our service and parts department this positive review! Offering quality and efficient service is so important to us. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

I asked if they could recalibrate the low tire pressure

I asked if they could recalibrate the low tire pressure system to not come on till 35psi because I have aftermarket tires that take less air, the mechanics idea of stopping it from coming on was to pump 70-75psi into my tires that max out at 55, ignorants

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.