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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Courteous, friendly, professional, no pressure

Courteous, friendly, professional, no pressure salespeople. My son from Texas has had his Jeep Grand Cherokee serviced here twice while visiting and was very pleased. Hopefully my experience will mirror his!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing the wonderful review! We are happy to hear of your son's satisfaction during his visit. We look forward to the opportunity to assist you with any service your car might need in the future, take care!

Have always done a great job on my vehicles.

Have always done a great job on my vehicles. Friendly staff. Communicate with me timely and appreciate the car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive review! We are always here to get your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call!

I love this dealership.

I love this dealership. They have been very helpful when I stopped in recently and asked a question about a vehicle I had just purchased even though I didn't purchase it it from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Marvin, It is our pleasure to serve you. Thank you for your positive review! We hope that you do not hesitate to let us know how we may be of further assistance to you!

I thought my guy, Tim, treated me great.

I thought my guy, Tim, treated me great. He was very fair charging me for the service that was performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's great to know that Tim got your automotive needs taken care of- quickly and efficiently. If there is ever anything more that we may help you with, please do not hesitate to let us know!

Always are courteous and accommodating.

Always are courteous and accommodating. Explained everything they did. Also didn’t have to wait a long time to get the job done. They know your vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! It is our pleasure to assist you in any way possible. We look forward to your next visit.

Sorry -but end results did not work out- had to go to a

Sorry -but end results did not work out- had to go to a different repair shop

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Service dept.

The Service dept. treated me very well. I appreciated that they listened to my concerns and helped solve the issues.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We are always happy to provide you with top-notch service. We greatly appreciate the opportunity to work with you. If there is ever anything more that the team may help you with, please do not hesitate to let us know.

I had a very good experience at my oil change.

I had a very good experience at my oil change. Very kind and courteous staff.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad that our team could provide you with 5-star service! Thank you for your positive review, and please drive safely.

Helpful and friendly staff.

Helpful and friendly staff. Kept us in the loop with everything. We would absolutely recommend Spitzer to anyone looking for a new vehicle or service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive review! We are so glad that our team could provide you with a quick and efficient experience. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

All ways friendly and attentive.

All ways friendly and attentive. They are through and make sure you get the extras you need

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We greatly appreciate the opportunity to work with you. If there is ever anything more that the team may help you with, please do not hesitate to let us know. Safe travels!